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Disney Customer Service Jobs in Michigan (NOW HIRING)

Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more! * Live Más Scholarship ... Greeting customers in the restaurant and drive thru. * Handling payment and thanking customers for ...

Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more! * Live Más Scholarship ... Greeting customers in the restaurant and drive thru. * Handling payment and thanking customers for ...

Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more! * Live Más Scholarship ... Greeting customers in the restaurant and drive thru. * Handling payment and thanking customers for ...

Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more! * Live Más Scholarship ... Greeting customers in the restaurant and drive thru. * Handling payment and thanking customers for ...

Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more! * Live Más Scholarship ... Greeting customers in the restaurant and drive thru. * Handling payment and thanking customers for ...

Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more! * Live Más Scholarship ... Greeting customers in the restaurant and drive thru. * Handling payment and thanking customers for ...

Service Champion

Yale, MI · On-site

$10 - $17/hr

Discounts available with AT&T, Disney, Lyft, Great Wolf Lodge and more! * Live Más Scholarship ... Greeting customers in the restaurant and drive thru. * Handling payment and thanking customers for ...

You will need to provide a high level of customer service through communication, cart staging area ... such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!

... exceptional customer service, maintaining a well-organized and visually appealing store, and ... Disney Benefits (Orlando locations only) Responsibilities * Greet and assist customers in a ...

... exceptional customer service, maintaining a well-organized and visually appealing store, and ... Disney Benefits (Orlando locations only) Responsibilities * Greet and assist customers in a ...

Exclusive discounts with: * AT&T * Disney * Lyft * Great Wolf Lodge * And many more! * Scholarship ... Commitment to providing great customer service Ready to Join the Team? Whether you're looking for ...

Exclusive discounts with: * AT&T * Disney * Lyft * Great Wolf Lodge * And many more! * Scholarship ... Commitment to providing great customer service Ready to Join the Team? Whether you're looking for ...

Exclusive discounts with: * AT&T * Disney * Lyft * Great Wolf Lodge * And many more! * Scholarship ... Commitment to providing great customer service Ready to Join the Team? Whether you're looking for ...

Team Member

Flint, MI · On-site

$15.50/hr

Exclusive discounts with: * AT&T * Disney * Lyft * Great Wolf Lodge * And many more! * Scholarship ... Commitment to providing great customer service Ready to Join the Team? Whether you're looking for ...

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Disney Customer Service information

See Michigan salary details

$8

$16

$23

How much do disney customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for disney customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a Disney Customer Service?

A Disney Customer Service job involves assisting guests with inquiries, resolving issues, and ensuring a positive experience across various Disney services. Representatives may work in call centers, online support, or in-person at theme parks, hotels, and retail locations. Responsibilities include handling reservations, providing information about Disney products, and addressing guest concerns with professionalism and Disney’s signature hospitality. Strong communication skills, problem-solving abilities, and a passion for delivering magical guest experiences are essential.

What are the key skills and qualifications needed to thrive in Disney Customer Service, and why are they important?

To thrive as a Disney Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in hospitality or customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is valuable, as is knowledge of Disney-specific programs. Exceptional patience, a positive attitude, and attention to detail help individuals provide memorable guest experiences and resolve concerns effectively. These skills are essential to maintain Disney's high standards for guest satisfaction and create magical moments for visitors.

What are some of the typical challenges Disney Customer Service representatives face, and how are they supported?

Disney Customer Service representatives often encounter a wide range of guest inquiries, including managing high guest volumes during peak times and resolving unexpected issues while maintaining Disney’s signature hospitality. Representatives are supported through thorough onboarding, ongoing training, and strong teamwork, ensuring they feel confident in delivering excellent service. Supervisors, team leads, and supportive colleagues provide guidance and resources to assist with challenging situations. Collaborative problem-solving is encouraged, and employees are empowered to make decisions that create positive experiences for guests.

Does Disney offer remote customer service jobs?

Disney Customer Service roles may be available remotely, especially for positions involving phone or online support. However, availability varies by location and role, and some positions may require on-site presence or specific scheduling. Candidates should review current job postings for remote options and requirements.

What are the most commonly searched types of Disney Customer Service jobs in Michigan?

The most popular types of Disney Customer Service jobs in Michigan are:

What are popular job titles related to Disney Customer Service jobs in Michigan?

For Disney Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Disney Customer Service jobs in Michigan look for?

The top searched job categories for Disney Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Disney Customer Service jobs?

Cities in Michigan with the most Disney Customer Service job openings:

Infographic showing various Disney Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Member Representative II (Property & Casualty Insurance License)

The Auto Club Group

Grand Rapids, MI • On-site

$38K - $52K/yr

Full-time

Re-posted yesterday


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

231st of 311 rated insurance


Job description

Company Description
AAA, the nation's largest automobile club, is hiring for full-time, licensed Member Representatives at the Southeast Grand Rapids, MI Branch Office. We're looking for two qualified individuals to fill these positions.
The Auto Club Group (ACG) is the second largest AAA club in North America. ACG and its affiliates provide membership, travel, insurance and financial services offerings to approximately 8.5 million members across 11 states and two U.S. territories including Florida, Georgia, Iowa, Michigan, Nebraska, North Dakota, Wisconsin, Puerto Rico and the U.S. Virgin Islands; most of Illinois, Minnesota and Tennessee; and a portion of Indiana. ACG belongs to the national AAA federation with nearly 53 million members in the United States and Canada and whose mission includes protecting and advancing freedom of mobility and improving traffic safety.
Job Description
Provides a high level of support services to members related to the sales and service function including: servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products. Routes members with complete travel itinerary, including triptiks, brochures, tour books, maps, travel and recreation information and all necessary and pertinent information in accordance with company and national AAA approved procedures. Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer. Responds to customer inquiries and refers to agent when appropriate. Provides a high level of administrative support to travel and insurance agents during peak periods.
Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel. Conducts outbound promotional call activities per management request and provides general promotion of auto club group products and services following established guidelines. Participates in a team environment to promote customer satisfaction and consistent service following the customer service model. Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary. Participates in office events developed to generate revenue, improve member awareness of products and support local community activities.
Qualifications
  • Possess the appropriate state property & casualty license
  • Successful completion of customer service, club and travel and payment processing training within 6 months of hire

Demonstrated experience with and proven competency in the following:
  • Providing a high level of customer focused service
  • Servicing insurance policies and processing applications, renewals and amendments
  • Taking payments
  • Responding to billing and coverage questions
  • Promoting the sale of insurance products and/or travel and membership products
  • Processing monetary transactions
  • Outbound promotional calls for insurance and/or travel
  • Computer software applications (Word, Excel, etc.) And web based operations

Knowledge of:
  • Insurance and travel terminology
  • General insurance and/or travel regulations
  • Underwriting procedures
  • Sales regulatory and compliance guidelines
  • Travel systems (e.g. Focal Point, View Point, ITT, AXIS, etc.) And/or insurance systems (e.g. PPS, POS, IMS, IPM) and/or membership systems

Ability to:
  • Communicate effectively (verbal and written) with others in a work environment
  • Perform mathematical calculations to accurately perform monetary transactions
  • Work effectively in a team environment
  • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
  • Work irregular hours including holidays and weekends (may include community events)
  • Work under pressure in a high volume, fast paced customer service environment
  • Maintain appropriate state Property & Casualty license

Preferred:
  • Appropriate state life accident and health license
  • Travel accreditation (i.e. Disney college of knowledge, destination specialties or cta certification)

Experience in/with:
  • Touring procedures including the development of auto travel routings, marked maps and triptiks
  • Club and travel promotions including the sales of travel, club and membership products and services
  • Promoting the sales of ACG insurance using established guidelines

Additional Information
PLEASE CLICK THIS LINK TO APPLY:
https://interview.harqen.com/interviewnow/23437/7849
Job# 1001525
The Auto Club Group is an equal opportunity employer.

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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