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Dish Network Technical Support Jobs (NOW HIRING)

Southern Star

$20 - $25/hr

Support: Continuous support to help you achieve your career goals. Benefits: * Insurance ... Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and ...

GSK Solutions

Technical Support

Detroit, MI · On-site

... the network and all users are able to access and print to appropriate multifunction devices ... Provide technical support for district events such as board meetings, community workshops or expos ...

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

Description: OCH Technologies is seeking a Technical Support professional in support of an FAA ... CompTIA A+, Network +, or Security + certification Other Required Skills and Abilities * Must be ...

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How much do dish network technical support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for dish network technical support in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dish Network Technical Support Specialist, and why are they important?

To thrive as a Dish Network Technical Support Specialist, you need strong troubleshooting abilities, a basic understanding of networking and satellite systems, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, remote diagnostic tools, and proprietary Dish Network systems is often required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills are crucial for efficiently resolving customer issues and ensuring high levels of satisfaction and service reliability.

What is the difference between Dish Network Technical Support vs Dish Network Customer Service Representative?

AspectDish Network Technical SupportDish Network Customer Service Representative
Primary RoleDiagnosing and resolving technical issues with Dish services and equipmentHandling billing inquiries, account management, and general customer questions
Required SkillsTechnical knowledge, troubleshooting, problem-solvingCommunication skills, customer service, account management
Work EnvironmentCall centers, on-site support, remote troubleshootingCall centers, customer service centers
CertificationsTechnical certifications may be preferredCustomer service training, communication skills

Dish Network Technical Support focuses on resolving technical issues related to Dish services and equipment, requiring technical skills and troubleshooting expertise. In contrast, Dish Network Customer Service Representatives handle billing, account questions, and general inquiries, emphasizing communication and customer service skills. Both roles are essential in the industry but serve different customer needs and require distinct skill sets.

What are some common challenges faced by Dish Network Technical Support representatives, and how are they addressed?

Dish Network Technical Support representatives often encounter challenges such as diagnosing complex equipment issues remotely, assisting customers with varied technical knowledge, and managing high call volumes during peak times. To address these challenges, representatives receive ongoing training in troubleshooting methods, access to detailed knowledge bases, and support from experienced team leads. Collaboration with engineering and field technician teams is also common when resolving more advanced or persistent technical problems, ensuring customers receive timely and effective solutions.

What does a Dish Network Technical Support specialist do?

A Dish Network Technical Support specialist assists customers in troubleshooting and resolving issues related to their Dish Network TV service and equipment. This can include helping with signal problems, equipment setup, programming remote controls, and providing guidance on billing or account questions. They use diagnostic tools and scripts to identify issues and provide clear instructions to customers, either over the phone, chat, or email. Their goal is to ensure customers have a smooth and satisfactory experience with their Dish Network services.
Infographic showing various Dish Network Technical Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,870 per year, or $26.4 per hour.
Field Technician Starlink/Dish Network

Field Technician Starlink/Dish Network

Southern Star

White Hall, AR • On-site

$20 - $25/hr

Full-time, Per diem

Life, Retirement, PTO

Posted 21 days ago

Job description

Training/Base pay rate of $17.00 per hour. The Base rate increases by .50 upon completion of training.


We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.


If your post-training base rate, plus bonuses and commission don’t bring you to the Guaranteed Hourly Rate, we will increase your pay.
However, the earning potential is much higher!

Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule.

Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months.

About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.

Compensation:

  • Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
  • Performance Incentives: Boost your earnings with performance bonuses.
  • First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
  • Experienced Technicians: Earn between $60,000 - $85,000+ annually.

Training and Growth:

  • Paid Training: Comprehensive training to ensure your success.
  • Support: Continuous support to help you achieve your career goals.

Benefits:

  • Insurance: Comprehensive insurance benefits.
  • Retirement: 401K plans.
  • Paid Time Off: Generous paid time off.
  • Life Insurance: Company paid $25,000 life insurance policy.
  • Company Vehicle: Provided upon completion of training.
  • Device Plan: Monthly stipend for using your own smartphone.
  • Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.

Role Requirements:

  • Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
  • Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
  • Communication: Excellent communication and customer service skills.
  • Sales: Successfully upsell products and services to customers while installing DISH systems.
  • Time Management: Effective time management skills.
  • Must have a clear Background, Drug Screen and Motor Vehicle Record

Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!