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Dish Network Technical Support Jobs (NOW HIRING)

LT Security Inc.

Technical Support

City Of Industry, CA · On-site

$18 - $20/hr

POSITION OVERVIEW Technical Support is well organized, dynamic, customer-focused, proactive, strong ... , Engineering or related technical field, or equivalent industry experience is required · ...

LT Security Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is ... A bachelor's degree in Computer Science, Physics, IT / Network, Engineering, or related field

LT Security Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is ... A bachelor's degree in Computer Science, Physics, IT / Network, Engineering, or related field

nLeague

Technical support

Atlanta, GA · On-site

... network administration and support, or application development AND training and experience ... Minimum 5 years' experience providing both front and back end technical support for 3rd party ...

Southern Star

$20 - $25/hr

Support: Continuous support to help you achieve your career goals. Benefits: * Insurance ... Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and ...

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How much do dish network technical support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for dish network technical support in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dish Network Technical Support Specialist, and why are they important?

To thrive as a Dish Network Technical Support Specialist, you need strong troubleshooting abilities, a basic understanding of networking and satellite systems, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, remote diagnostic tools, and proprietary Dish Network systems is often required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills are crucial for efficiently resolving customer issues and ensuring high levels of satisfaction and service reliability.

What is the difference between Dish Network Technical Support vs Dish Network Customer Service Representative?

AspectDish Network Technical SupportDish Network Customer Service Representative
Primary RoleDiagnosing and resolving technical issues with Dish services and equipmentHandling billing inquiries, account management, and general customer questions
Required SkillsTechnical knowledge, troubleshooting, problem-solvingCommunication skills, customer service, account management
Work EnvironmentCall centers, on-site support, remote troubleshootingCall centers, customer service centers
CertificationsTechnical certifications may be preferredCustomer service training, communication skills

Dish Network Technical Support focuses on resolving technical issues related to Dish services and equipment, requiring technical skills and troubleshooting expertise. In contrast, Dish Network Customer Service Representatives handle billing, account questions, and general inquiries, emphasizing communication and customer service skills. Both roles are essential in the industry but serve different customer needs and require distinct skill sets.

What are some common challenges faced by Dish Network Technical Support representatives, and how are they addressed?

Dish Network Technical Support representatives often encounter challenges such as diagnosing complex equipment issues remotely, assisting customers with varied technical knowledge, and managing high call volumes during peak times. To address these challenges, representatives receive ongoing training in troubleshooting methods, access to detailed knowledge bases, and support from experienced team leads. Collaboration with engineering and field technician teams is also common when resolving more advanced or persistent technical problems, ensuring customers receive timely and effective solutions.

What does a Dish Network Technical Support specialist do?

A Dish Network Technical Support specialist assists customers in troubleshooting and resolving issues related to their Dish Network TV service and equipment. This can include helping with signal problems, equipment setup, programming remote controls, and providing guidance on billing or account questions. They use diagnostic tools and scripts to identify issues and provide clear instructions to customers, either over the phone, chat, or email. Their goal is to ensure customers have a smooth and satisfactory experience with their Dish Network services.
Infographic showing various Dish Network Technical Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,870 per year, or $26.4 per hour.
Networking Technical Support Specialist - Fusus

Networking Technical Support Specialist - Fusus

Axon

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Axon rating

8.6

Company rating: 8.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

15th of 139 rated electronics manufacturers

Job description

Your Impact:

The Technical Support Representative provides first class technical support to Axon Fusus customers through multiple communication channels which include phone, email and chat. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals.

What You'll Do

Location: This role is based out of our Peachtree Corners office in Atlanta, GA and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite 4 days in-office. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Manager of Technical Support 
Direct Reports: 0

  • Become an expert on the Axon Fusus solution that includes all available apps, APIs, and new development  roadmap
  • Work with various industry standard Video Management Systems (VMS), IP Cameras, and Linux networking tools
  • Work with the Implementation team to assist with the geospatial setup of customer locations
  • Respond to and resolve inbound Customer support requests through email and telephone
  • Troubleshoot Customer support issues and follow Axon Fusus escalation policy 
  • Document all work completed within the Axon Fusus CRM support tool 
  • Participate in Axon Fusus sponsored training and certifications to advance technical skills.
Who You Are:
  • 1 years experience working in information systems and networking 
  • Analytical thinker who problem-solves systematically  to find resolutions
  • Strong knowledge of enterprise network equipment (routers, firewalls, tunnels), configuration, and data flow required
  • Experience with security camera systems, VMS, DVR, and NVR solutions is strongly desired
  • Completion of or working toward a college degree in a technical discipline
  • Certifications such as Network+, Security+, Linux+
  • Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
Benefits that Benefit You
  • Competitive hourly rate and 401k with employer match
  • Accrued paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work. 

The pay: Axon's hourly pay philosophy is made up of base pay and bonus. The starting hourly pay for this role is USD 20.44 in the lowest geographic market and USD 32.71 in the highest geographic market. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

What Axon employees say

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Hours and flexibility

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