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Discover Card Customer Service Jobs in Iowa (NOW HIRING)

Customer Service Representative

Jefferson, IA ยท On-site

$15.25 - $20.50/hr

As a CSR, this position will be responsible for balancing the cash, staying within drawer limits ... Assist consumer customers with debit card inquiries/replacements/fraud questions.Assist customers ...

Customer Service Representative

Jefferson, IA ยท On-site

$15.25 - $20.50/hr

As a CSR, this position will be responsible for balancing the cash, staying within drawer limits ... card inquiries/replacements/fraud questions. * Assist customers with purchase, fees and entry to ...

Customer Service Team Member

Sioux City, IA ยท On-site

$12.25 - $16/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The ... Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.

Customer Service Team Member

Cedar Rapids, IA ยท On-site

$13 - $17/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The ... Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.

Customer Service Team Member

Waukee, IA ยท On-site

$12.50 - $16.25/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The ... Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.

Customer Service Team Member

Mason City, IA ยท On-site

$12.75 - $16.50/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The ... Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.

Customer Service Specialist

Des Moines, IA ยท On-site

$16.50 - $22/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials ...

Customer Service Specialist

Des Moines, IA ยท On-site

$16.50 - $22/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials ...

Customer Service Specialist

Des Moines, IA ยท On-site

$16.50 - $22/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials ...

Customer Service Specialist

Des Moines, IA ยท On-site

$16.50 - $22/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials ...

Discover more by following us on LinkedIn! GENERAL FUNCTION The Customer Care Manager owns the ... This role bridges customer service & lab operations to resolve technical issues, expedite delayed ...

Customer Service Specialist

Sioux City, IA ยท On-site

$16.25 - $21.50/hr

Discover more by following us on LinkedIn! GENERAL FUNCTION The VIP Customer Service Advocate successfully completes customer requests for a select set of VIP customers within the lab on behalf of ...

Gun Customer Service

Coralville, IA ยท On-site

$13.25 - $18.25/hr

Gun Customer Service associates are responsible for creating a welcoming environment by greeting ... Promote the Scheels Visa card and clearly explain all benefits * End each transaction by saying ...

Enhance the customer experience by engaging in conversation while providing personalized service ... Promote the Scheels Visa card and clearly explain all benefits * End each transaction by saying ...

Enhance the customer experience by engaging in conversation while providing personalized service ... Promote the Scheels Visa card and clearly explain all benefits * End each transaction by saying ...

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Discover Card Customer Service information

See Iowa salary details

$9

$17

$25

How much do discover card customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for discover card customer service in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a Discover Card Customer Service?

A Discover Card Customer Service job involves assisting customers with inquiries about their accounts, billing, payments, rewards, and card benefits. Representatives help resolve issues, process transactions, and provide information to ensure a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Discover's products and policies. Employees may work in a call center or remotely, handling phone, chat, or email interactions.

What are the typical responsibilities of a Discover Card Customer Service representative?

As a Discover Card Customer Service representative, your primary responsibilities include assisting cardmembers with account inquiries, resolving issues related to transactions or billing, and helping customers navigate various account services. You will handle inbound calls, address service or fraud concerns, update account information, and educate customers about available card benefits and features. Typically, you work as part of a team within a call center environment, collaborating with supervisors and specialists to resolve complex cases. This role requires strong multitasking skills and a commitment to providing a positive customer experience, often in a structured, goal-oriented setting.

What are the key skills and qualifications needed to thrive in the Discover Card Customer Service position, and why are they important?

To excel as a Discover Card Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is often required, and some positions may prefer prior customer service experience. Patience, a positive attitude, and the ability to manage stressful situations help individuals stand out in this customer-focused role. These skills are crucial for providing exceptional support, resolving inquiries efficiently, and ensuring customer satisfaction in a fast-paced call center environment.

Does Discover Card Customer Service allow remote work?

Discover Card Customer Service roles often offer remote work options, especially for customer support positions, which may include remote training and flexible schedules. However, availability can vary by location and specific role requirements, so candidates should review the job listing for remote work policies.

How to get hired for remote Discover Card Customer Service?

To get hired for remote Discover Card Customer Service, candidates should have strong communication skills, basic computer proficiency, and previous customer service experience. Applying through the company's careers page and demonstrating familiarity with customer support tools like CRM software can improve chances. A high school diploma or equivalent is typically required, and flexible scheduling is often available for remote roles.

What are the most commonly searched types of Discover Card Customer Service jobs in Iowa?

The most popular types of Discover Card Customer Service jobs in Iowa are:

What are popular job titles related to Discover Card Customer Service jobs in Iowa?

For Discover Card Customer Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Discover Card Customer Service jobs in Iowa look for?

The top searched job categories for Discover Card Customer Service jobs in Iowa are:

Infographic showing various Discover Card Customer Service job openings in Iowa as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Customer Service Representative

Precision of New Hampton

New Hampton, IA โ€ข On-site

$14.75 - $20.25/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

Precision of New Hampton is hiring a Customer Service Representative to join our order-processing team. This is a front-line role: you will be the voice customers, branches, and the traveling sales team hear when they need an order entered, a shipment confirmed, or a problem solved.

We are looking for someone who is organized, professional on the phone, and comfortable handling several things at once without dropping the details.

What you will do

  • Answer inbound calls and place outbound calls to customers, distributors, warehouses, branch staff, and sales
  • Enter and process sales orders
  • Process credit card payments and credits
  • Confirm shipments and schedule pickups
  • Work with Precision distributors and warehouses to get orders filled
  • Complete bank deposits and related admin
  • Keep Excel and Word files current
  • Resolve issues quickly while protecting both the customer relationship and the company’s interests

What you need

  • Clear, professional phone and written communication
  • Patience and courtesy with customers
  • Strong organization and the ability to multitask
  • Ability to listen and enter information across multiple screens at the same time
  • Comfort with a computer, email, Microsoft Excel, and Word
  • AccPac/Sage experience is a plus, not required

Benefits

  • 401(k) (Employer provided 6% annually)
  • Employer Paid Health insurance
  • Paid time off
  • Family Environment

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