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Disaster Relief Team Jobs (NOW HIRING)

MCI Careers

Disaster Relief Call Center Representative

FL · Remote

$15.75 - $20.50/hr

Strong team orientation and customer focus * The ability to thrive in a fast-paced environment ... This is a temporary, remote position contingent on hurricane disaster relief needs. Candidates ...

MCI Careers

Disaster Relief Call Center Representative

$15.75 - $20.50/hr

Strong team orientation and customer focus * The ability to thrive in a fast-paced environment ... This is a temporary, remote position contingent on hurricane disaster relief needs. Candidates ...

MCI Careers

Disaster Relief Call Center Representative

ND · On-site +1

$12.50 - $16/hr

Strong team orientation and customer focus * The ability to thrive in a fast-paced environment ... This is a temporary, remote position contingent on hurricane disaster relief needs. Candidates ...

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Disaster Relief Team information

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How much do disaster relief team jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for disaster relief team in the United States is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

What is a disaster relief team?

Disaster relief teams are groups of trained professionals and volunteers who respond to emergencies caused by natural or man-made disasters, such as hurricanes, earthquakes, floods, or conflicts. Their primary role is to provide immediate assistance, including medical aid, food, shelter, and support for affected communities. These teams often work with government agencies, non-profit organizations, and international partners to coordinate relief efforts and help communities recover and rebuild after a disaster.

What does a disaster relief team member do?

Members of a Disaster Relief Team typically spend their days coordinating logistics, assessing community needs, distributing essential supplies, and providing support to affected individuals. Daily tasks often involve working closely with local agencies, volunteers, and other relief organizations to ensure efficient delivery of aid. Flexibility is crucial, as priorities can shift rapidly based on evolving disaster conditions. Team members also participate in briefings, safety checks, and administrative reporting to track progress and challenges.

What are the key skills and qualifications needed to thrive as a disaster relief team member?

To thrive as a Disaster Relief Team member, you need strong crisis management skills, first aid knowledge, and often certifications such as CPR or emergency response training. Familiarity with incident command systems, communication tools, and basic logistics or supply chain software is beneficial. Adaptability, teamwork, cultural sensitivity, and resilience are essential soft skills for effectively assisting affected communities. These skills ensure timely, coordinated, and compassionate support during high-pressure disaster situations.

What is the difference between Disaster Relief Team vs Emergency Medical Technician?

AspectDisaster Relief TeamEmergency Medical Technician
CredentialsVaries; often includes first aid, CPR, and disaster response trainingEMT certification required
Work EnvironmentDisaster zones, field operations, temporary sheltersAmbulances, hospitals, emergency scenes
Employer & IndustryDisaster response agencies, NGOs, government agenciesHospitals, ambulance services, emergency departments

Disaster Relief Teams focus on coordinated response during disasters, often working in field environments, while Emergency Medical Technicians provide immediate medical care in emergency settings. Both roles require emergency response skills but differ in scope and work environment.

Do disaster relief team members get paid?

Disaster relief team members can be paid or volunteer, depending on the organization and role. Paid positions typically offer salaries or stipends, especially for full-time staff, while volunteers usually do not receive compensation. Compensation often depends on the organization, experience, and specific duties involved.

How to become a disaster relief team member?

To become a disaster relief team member, individuals typically need relevant training such as CPR, first aid, or emergency response certifications, and often must pass background checks. Volunteering with or applying to organizations like the Red Cross or FEMA can provide opportunities, and physical fitness and the ability to work in stressful environments are important qualities.

Is disaster relief a good career?

Disaster relief is a challenging but rewarding career that involves providing aid during emergencies such as natural disasters and crises. It requires strong problem-solving skills, physical endurance, and often involves working in high-stress environments with irregular hours. Many professionals find it fulfilling to help communities recover and rebuild, but it can also be physically demanding and emotionally taxing.

What states have the most Disaster Relief Team jobs?

States with the most job openings for Disaster Relief Team jobs include:

What are popular job titles related to Disaster Relief Team jobs?

For Disaster Relief Team jobs, the most frequently searched job titles are:

Disaster Relief Team jobs near you
Infographic showing various Disaster Relief Team job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,747 per year, or $17.2 per hour.

Disaster Relief Call Center Representative

Remote

Temporary Contingent On-Demand Positions
See more jobs at Temporary Contingent On-Demand Positionsexternal

$15.75 - $20.50/hr

Other

Re-posted 6 days ago

Job description

Hurricane Relief Agent

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs.

Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Hours of operation are from 8:00 AM - 8:00 PM ET, with shifts from 8:00 AM - 2:00 PM and 2:00 PM - 8:00 PM.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

We improve the customer's experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time.

Our Hurricane Relief Agents are responsible for the following tasks:

  • Assist customers with service inquiries
  • Learn the common requests and solutions
  • Improve the customer's experience
  • Utilize our service techniques and systems
  • Escalate customer dissatisfaction to proper channels

In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!

MCI provides all new employees with world-class training, encouraging all positive, driven, and confident applicants to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating systems
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow up on customer issues
  • An aptitude for conflict resolution, problem solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

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