Disaster Recovery Program Manager Jobs in Newtown, CT

Title: Estimator (disaster restoration)

Location: Norwalk, CT

Pay Range:  $55,000 to $80,000, Salary Range (Depends on Experience)

FLSA Classification: Full-Time, Exempt       

DESCRIPTION 

Servpro of Stamford, serving the Fairfield County (Norwalk, CT) area is seeking an experienced disaster restoration Estimator. The disaster restoration Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid and price mitigation projects. They are responsible for ensuring an accurate scope of work is created, delivering a consistent and complete estimate, and maintaining a high quality of service in all dealings with project managers, customers, and resource providers involved in mitigation services. 

The Disaster Restoration Estimator is responsible for reviewing, revising, and optimizing restoration estimates to ensure proper billing, maximum allowable recovery, and full documentation compliance. This role works closely with project managers, field teams, and insurance representatives.

If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

Essential Duties & Responsibilities

Primary Responsibilities

• Disaster restoration industry experience and fluent in Xactimate is a plus!
• Meet with the project management team ensure an accurate scope of work project details.
• Create an accurate sketch using Docusketch and Xactimate and initial scope of work for projects.
• Create and deliver a well-defined repair estimate based on the Docusketch provided by the Project Managers.
• Very proficient with Xactimate or CoreLogin (Symbility) specific franchise software.
• Experience with Eagle View Roof Estimates.
• Prepare budgets based on the estimates created.
• Work with insurance adjusters.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Manage production expenses including equipment, vehicles, and other material assets
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment, vehicles, and other material assets
• Work with Project Mangers to deliver, thorough, complete and accurate final estimate to office for customer and insurance invoicing.
• This is an in-office position but may occasionally be required to go to the field to conduct take-offs on larger scale jobs.

Other

• Other ad-hoc duties assigned and requested by management.

REQUIREMENTS, DESIRED KNOWLEDGE, AND SKILLS:

• 5+ years previous mitigation or restoration industry estimating and/or insurance adjusting experience.
• 5+ years previous construction project estimating experience.
• Excellent communication and interpersonal abilities.
• Effective written and oral communication
• Intermediate math skills
• 3+ years of experience and use of Xactimate estimating software or Symbility (CoreLogic) software
• Proficient use of Docusketch, which provides you everything you need and more to accurately document, sketch, scope, and estimate projects.
• Must have a driver's license and a good driving record
• Current IICRC (WRT, AMRT, others) certifications are preferred

EDUCATION

• Associates, BA in engineering, construction science or similar relevant field preferred

COMPENSATION & BENEFITS

We offer competitive pay as well as comprehensive benefits. If you feel that you meet the above criteria and are intrigued by the opportunity to work for a

dynamic, fast-paced company, please contact us.

Benefits:

• 401(k) with company match
• Health insurance
• PTO/Sick and Vacation Paid Time Off
• Holidays
• Professional development assistance

Schedule:

• 8 Hour Day / 40+ Hours Per Week Shift, required - Monday to Friday
• Must be available for on-call rotation and storm travel due to our 24-hour emergency services
• Some night and weekend work are required

On-Call Dispatcher:

• As part of our 24-hour emergency services operation, employees are required to serve as an On-Call Dispatcher for one week per month or one week in 6-7 weeks, which is calendared in advance, covering after-hours shift.

Travel (Disaster Response / Storm Travel) Requirement:

• Ability to travel on short notice for extended periods to assist with disaster response and recovery efforts in out-of-state locations.
• Requires flexibility to work long, irregular hours, including weekends and holidays, while being deployed to storm-damaged areas.
• Travel is a critical and rewarding part of this role, providing essential support to communities and fellow SERVPRO franchises overwhelmed by catastrophic events.

Overtime Requirement:

We are a 24/7 Emergency Services business. You will occasionally be expected to work nights and weekends to assist our customers in

their time of need during storms, cold weather, and other natural or man-made emergency situations.

WORKING CONDITIONS

Environment: This position will be in-office and in the field environment; Not eligible for hybrid or remote.

Please Note: Our office is a Pet Friendly Office, occasionally you will see a couple of dogs in our office!

Ability to commute:

• Norwalk, CT 06851:

Reliably commute or planning to relocate before starting work (Required)

Physical Demands:

Work is performed in an office environment and requires the ability to travel from office location to job sites.  Light work that includes moving objects up to 20 pounds may be required.

ABOUT SERVPRO

History

SERVPRO of Stamford, serving the Fairfield County (Norwalk, CT) area understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life, home, or business. Our goal is to help minimize the interruption to your life and quickly make it \Like it never even happened.”  SERVPRO of Stamford,

serving the Fairfield County (Norwalk, CT) area specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Stamford, serving the Fairfield County (Norwalk, CT) area can also mitigate mold and mildew from your home or business.

Importance of Community

Many leaders in our business were born, raised, and have raised families of their own in Fairfield County. Our neighbors are very important to us. With over 35 years we have helped thousands of people and businesses to recover from disaster as quickly as possible.

Training

We pride ourselves in being the best in the industry, and the best in the community.  That’s why our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Franchise Facility for regular IICRC-industry certification, our technicians are equipped with the knowledge and tools to restore your property.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.