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Disaster Recovery Case Manager Jobs in Connecticut

Voya Financial

Disaster Recovery Specialist

Windsor, CT · On-site

Responsibilities : • Lead all enterprise DR tests, including Level I (CMDB Review), Level II ... Required : • 3+ years of experience in disaster recovery, business continuity, or IT operations. ...

FAVARH

Disaster Recovery Specialist

Windsor, CT · On-site

Lead all enterprise DR tests, including Level I (CMDB Review), Level II (Walkthrough), and Level ... Minimum Knowledge & Experience: * 3+ years of experience in disaster recovery, business continuity ...

FAVARH

Disaster Recovery Specialist

Hartford, CT

Lead all enterprise DR tests, including Level I (CMDB Review), Level II (Walkthrough), and Level ... Minimum Knowledge & Experience: * 3+ years of experience in disaster recovery, business continuity ...

Foxwoods Resort Casino

Case Manager

Mashantucket, CT

$18.75 - $24/hr

Under the supervision of the Program Manager, the incumbent will serve as a Case Manager to support individuals in recovery by providing case management, aftercare coordination, and linkage to Tribal ...

New

MPTN Government

Case Manager

Mashantucket, CT · On-site

$18.75 - $24/hr

Under the supervision of the Program Manager, the incumbent will serve as a Case Manager to support individuals in recovery by providing case management, aftercare coordination, and linkage to Tribal ...

Gilead Community Services

Case Manager

Portland, CT · On-site

$20.38/hr

Gilead empowers personal growth, independence and recovery through improved mental health, physical ... Clinical Case Manager-Residential Program (Adult) 15CM4 Gilead Community Services is seeking an ...

oakhill

Case Manager

Portland, CT · On-site

$20.38/hr

Clinical Case Manager-Residential Program (Adult) 15CM4 Gilead Community Services is seeking an attentive and recovery-oriented Clinical Case Manager to join our multi-disciplinary team in our ...

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Disaster Recovery Case Manager information

What does a disaster recovery case manager do?

A Disaster Recovery Case Manager assists individuals, families, or organizations affected by disasters in accessing resources and services to help them recover. They assess clients’ needs, develop recovery plans, and connect them with housing, financial aid, counseling, and other support. Case Managers also coordinate with local agencies, government programs, and nonprofits to ensure clients receive comprehensive assistance. Their work is crucial in helping people rebuild their lives after disasters and navigate the complex recovery process.

What are the key skills and qualifications needed to thrive as a disaster recovery case manager?

To thrive as a Disaster Recovery Case Manager, you need expertise in case management, needs assessment, and knowledge of disaster response protocols, typically supported by a degree in social work, emergency management, or a related field. Familiarity with case management software, FEMA guidelines, and resource coordination tools is essential. Strong communication, problem-solving, and empathy are critical soft skills for building trust and guiding clients through complex recovery processes. These skills ensure effective support for disaster survivors, efficient resource allocation, and successful recovery outcomes.

What are some typical challenges disaster recovery case managers face when assisting clients after a major disaster?

Disaster Recovery Case Managers often encounter challenges such as managing high caseloads, navigating complex eligibility requirements for aid, and supporting clients who are experiencing significant emotional distress. Coordinating resources between multiple agencies can also be difficult, as recovery efforts often involve local, state, and federal organizations. Strong communication and organizational skills are essential to help clients access the support they need efficiently, while maintaining empathy and resilience in high-pressure situations.

What is the difference between Disaster Recovery Case Manager vs Disaster Recovery Coordinator?

AspectDisaster Recovery Case ManagerDisaster Recovery Coordinator
CertificationsTypically requires case management or social work certificationsMay require project management or emergency management certifications
Work EnvironmentDirectly interacts with disaster survivors, providing personalized supportCoordinates recovery efforts among agencies and teams
Employer & Industry UsageNonprofit organizations, government agencies, social servicesEmergency management agencies, government departments

Disaster Recovery Case Managers focus on assisting individuals and families affected by disasters, providing case management services. In contrast, Disaster Recovery Coordinators oversee the planning and coordination of recovery efforts at a broader level. Both roles are essential in disaster response but differ in scope and daily responsibilities.

What are popular job titles related to Disaster Recovery Case Manager jobs in Connecticut? For Disaster Recovery Case Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Disaster Recovery Case Manager jobs in Connecticut look for? The top searched job categories for Disaster Recovery Case Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Disaster Recovery Case Manager jobs? Cities in Connecticut with the most Disaster Recovery Case Manager job openings:
Disaster Recovery Case Manager jobs near you

Disaster Recovery Specialist

Voya Financial

Windsor, CT • On-site

Full-time

Re-posted 3 days ago

Voya Financial rating

7.9

Company rating: 7.9 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

83rd of 150 rated financial services

Job description

Job Summary:
Voya Financial is committed to providing opportunities for a better financial future. They are seeking a detail-oriented and technically proficient Disaster Recovery Specialist to lead and support disaster recovery planning, testing, automation, and reporting, ensuring organizational resilience and compliance with recovery objectives.
Responsibilities:
• Lead all enterprise DR tests, including Level I (CMDB Review), Level II (Walkthrough), and Level III (Functional Testing), ensuring full coordination across infrastructure, application, and business teams.
• Organize and facilitate cross-functional participation in DR exercises, including internal teams and third-party vendors.
• Develop and maintain DR calendars, test schedules, and compliance documentation.
• Drive automation of DR workflows to reduce reliance on human capital and improve response time and accuracy.
• Support ransomware recovery planning and tabletop exercises, including development of isolated recovery environments (IREs) and playbooks.
• Maintain DR documentation including business function mappings, recovery time objectives (RTO), and tier classifications.
• Contribute to the development and refinement of DR metrics dashboards, including recoverability scores, tiering compliance, and plan currency.
• Assist in the creation and submission of monthly and quarterly ORM metrics, including Tier 1 and Tier 2 recoverability and plan approval rates.
• Participate in working sessions and support automation and monitoring of DR workflows.
• Provide support for DR-related communications, including participant instructions and compliance letters.
Qualifications:
Required:
• 3+ years of experience in disaster recovery, business continuity, or IT operations.
• Proven experience leading DR testing and coordinating multi-team participation.
• Experience with DR testing methodologies and compliance frameworks.
• Experience with cloud-based DR solutions and Azure Site Recovery (ASR).
• Exposure to cybersecurity and ransomware recovery planning.
• Experience with DR automation tools such as Continuity Patrol™ or similar platforms.
• Strong analytical skills and attention to detail in metrics reporting and documentation.
• Excellent communication and collaboration skills across technical and business teams.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• High standards of integrity and transparency in all aspects of execution and reporting.
Preferred:
• Knowledge of ITIL or similar service management frameworks.
• Experience with ORM reporting and enterprise risk metrics.
Company:
Voya Financial is a financial services company that specializes in the fields of retirement, investments, and insurance. It is a sub-organization of Venerable Holdings. Founded in 1991, the company is headquartered in Atlanta, USA, with a team of 10001+ employees. The company is currently Late Stage.

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