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Disability Service Jobs in Massachusetts (NOW HIRING)

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Disability Service information

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$20

$34

How much do disability service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for disability service in Massachusetts is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.07 per hour, depending on experience, location, and employer.

What are disability services?

Disability services refer to a range of support programs and accommodations designed to assist individuals with disabilities in accessing education, employment, housing, transportation, and other essential aspects of daily life. These services aim to remove barriers and promote inclusion, independence, and equal opportunity. Disability services may be provided by schools, colleges, employers, government agencies, or nonprofit organizations and can include assistive technology, counseling, advocacy, and physical accessibility modifications.

What is a disability service job?

Disability services help people to learn more about resources and support available to those with disabilities. Services may be provided by government agencies or private organizations. Job titles within this field include services coordinator and disability specialist. Disability services coordinator responsibilities include organizing the benefits received by a client or the client's family and working with them to find more services as needed. They may also provide training and educational activities on how to accommodate those with disabilities and to ensure handicap accessibility to community organizations. A disability specialist duties include assisting their clients with the process of applying for services or resources, reviewing and maintaining current cases, delivering formal training to staff.

What are the key skills and qualifications needed to thrive as a disability service professional, and why are they important?

To thrive as a Disability Service professional, you need a thorough understanding of disability support practices, relevant legislation, and a qualification in social work, psychology, or a related field. Familiarity with case management systems, assistive technologies, and documentation software is often essential. Strong interpersonal skills, empathy, and problem-solving abilities help build trust with clients and collaborate effectively with multidisciplinary teams. These skills ensure the delivery of personalized support, promote client independence, and uphold compliance with legal and ethical standards.

How does a disability service professional typically collaborate with other departments to support clients?

Disability Service professionals often work closely with departments such as healthcare, education, human resources, and social services to develop comprehensive support plans for clients. This collaboration may involve participating in interdisciplinary meetings, sharing progress reports, and coordinating accommodations or resources tailored to each individual's needs. Clear communication and teamwork are essential, as these roles frequently require advocating for clients and ensuring their access to necessary services across various organizational settings.

What is the difference between Disability Service vs Support Worker?

AspectDisability ServiceSupport Worker
CredentialsCertifications in disability support, first aid, and sometimes specific qualificationsOften similar certifications, including first aid and basic support training
Work EnvironmentCommunity centers, residential facilities, client homes, healthcare settingsResidential homes, community settings, client homes, hospitals
Employer & IndustryDisability service providers, government agencies, non-profitsHealthcare providers, community organizations, aged care facilities

Disability Service roles typically involve coordinating and managing support plans for individuals with disabilities, often requiring specialized certifications. Support Workers provide direct assistance with daily activities, focusing on personal care and companionship. While both roles work closely in the disability sector, Disability Services often encompass case management and program development, whereas Support Workers focus on hands-on support.

How to become a disability service worker?

To become a disability service worker, individuals typically need a high school diploma or equivalent and may pursue relevant certifications or training in disability support, social work, or healthcare. Many employers also require background checks and good communication skills, with some roles benefiting from experience in caregiving or related fields.
Infographic showing various Disability Service job openings in Massachusetts as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $43,193 per year, or $20.8 per hour.

Accommodated Testing Coordinator, Disability Services

Boston University

Boston, MA • On-site

Full-time

Posted 20 days ago


Boston University rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

208th of 619 rated colleges and universities


Job description

This is an in-person position, under the direction of the Associate Director of the Accommodated Testing Center is responsible for managing and overseeing the daily operations of the Testing Center, including supervising proctors and student workers.  This role is in-person and ensures that testing services are delivered efficiently and in accordance with prescribed guidelines, providing high-quality, accessible testing experiences for students with documented disabilities; including but not limited to learning disabilities, ADHD, psychological disabilities, as well as physical, and health-related disabilities and temporary disabilities. Position schedule is – Monday through Friday, 12 p.m. to 8 p.m.

Essential Functions:

  • Maintain confidentiality while providing approved testing accommodations for DAS registered university students including but not necessarily limited to extended time, test reading, proctoring, scribe, text to speech, distraction reduced environment, etc. 
  • Assist with answering phone calls, respond to student and faculty disability related questions, ensure all forms and exams are received and secured, act as liaison between students and faculty, ensure completed exams and testing materials are scanned and returned to instructors.
  • Assist with recordkeeping and data collection.
  • Ensure student belongings are secured during testing period, including cell phones, iPads, etc.
  • Perform other job-related duties as assigned.

Required Skills

Bachelor's degree required 2 years experience In-person (on-campus position) Excellent communication and service skills.

Minimum Qualifications:

  • Bachelor’s degree
  • At least one year’s work experience in a related area

Knowledge, Skills, and Abilities:

  • Basic understanding of ADA and Section 504 as it relates to students with disabilities.
  • Some experience in university support services preferred.
  • Ability to work with confidential, highly sensitive information.
  • Working knowledge of assistive technology, Microsoft Office Suite and willingness to embrace, utilize and master new technology.
  • Professional, team-oriented individual with a positive attitude.
  • Ability to positively interact with diverse groups of students, parents, faculty and staff.
  • Excellent oral and written communication skills.
  • Outstanding organizational skills with attention to detail.
  • Ability to multi-task and consistently meet deadlines while handling information confidentially.
  • Able to work 12 p.m.-8 p.m. weekdays

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. 


Required Experience

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About Boston University

Sourced by ZipRecruiter

Boston University is an international, comprehensive, private research university, committed to educating students to be reflective, resourceful individuals ready to live, adapt, and lead in an interconnected world. Boston University is committed to generating new knowledge to benefit society. We remain dedicated to our founding principles: that higher education should be accessible to all and that research, scholarship, artistic creation, and professional practice should be conducted in the service of the wider community—local and international. These principles endure in the University’s insistence on the value of diversity, in its tradition and standards of excellence, and in its dynamic engagement with the City of Boston and the world. Boston University comprises a remarkable range of undergraduate, graduate, and professional programs built on a strong foundation of the liberal arts and sciences. With the support and oversight of the Board of Trustees, the University, through our faculty, continually innovates in education and research to ensure that we meet the needs of students and an ever-changing world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1839

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