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Disability Reviewer Jobs in Boston, MA (NOW HIRING)

UMass Med School

Disability Coordinator

Westborough, MA · On-site

$55K/yr

This position provides the primary mailing, receipt, review, and customer service functions for disability supplements (Mass Health or other agencies). Decisions made in this area directly impact the ...

NorthEastern

Disability Specialist

Boston, MA · On-site

$53K - $75K/yr

Advocate for students with disabilities with faculty, administrators and parents. Guide faculty to ... Salary ranges are reviewed regularly and are subject to change.

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All JobsDisability Reviewer JobsDisability Reviewer Jobs in Boston, MA

Disability Reviewer information

See Boston, MA salary details

$11

$32

$52

How much do disability reviewer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for disability reviewer in Boston, MA is $32.47, according to ZipRecruiter salary data. Most workers in this role earn between $24.57 and $39.71 per hour, depending on experience, location, and employer.

What does a disability reviewer do?

A Disability Reviewer is responsible for evaluating medical and vocational evidence to determine whether individuals meet the eligibility requirements for disability benefits, such as those offered by Social Security. They review applications, medical records, and other supporting documents, and may consult with medical professionals to make informed decisions. Their work ensures that only qualified applicants receive benefits, while helping prevent fraud and improper payments. Disability Reviewers must stay updated on laws, regulations, and guidelines related to disability programs.

What are the key skills and qualifications needed to thrive as a disability reviewer?

To thrive as a Disability Reviewer, you need a background in healthcare or social services, strong analytical abilities, and knowledge of disability regulations, often supported by a relevant degree or certification. Familiarity with case management systems, medical records software, and federal or state disability guidelines is typically required. Excellent attention to detail, objectivity, and clear written communication are vital soft skills for making accurate and fair determinations. These skills ensure that disability claims are evaluated thoroughly, fairly, and in compliance with legal and medical standards.

What is the difference between Disability Reviewer vs Disability Claims Specialist?

AspectDisability ReviewerDisability Claims Specialist
Required CredentialsTypically requires a background in healthcare, social work, or related fields; certifications varyOften requires similar credentials, including healthcare or social work background; certifications may be preferred
Work EnvironmentPrimarily office-based, reviewing case files and medical documentationOffice setting, handling claims processing and customer interactions
Employer & Industry UsageUsed by government agencies, insurance companies, and third-party administratorsCommonly employed by insurance companies, government agencies, and private firms

Both roles involve evaluating disability claims, often requiring similar educational backgrounds and working in office environments. While Disability Reviewers focus on assessing medical documentation and making determinations, Disability Claims Specialists handle the entire claims process, including customer communication and documentation management. Understanding these differences can help job seekers identify the right career path within the disability assessment industry.

What are some common challenges faced by disability reviewers, and how can they be addressed?

Disability Reviewers often encounter challenges such as managing a high caseload, interpreting complex medical documentation, and ensuring compliance with regulatory guidelines. Staying organized and developing strong analytical skills are essential to efficiently process cases and make accurate determinations. Effective communication with medical professionals and applicants also helps clarify ambiguities and ensures fair, thorough evaluations. Many Disability Reviewers find that ongoing professional development and collaboration with experienced team members greatly enhance their ability to navigate these challenges.
What are popular job titles related to Disability Reviewer jobs in Boston, MA? For Disability Reviewer jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Disability Reviewer jobs in Boston, MA look for? The top searched job categories for Disability Reviewer jobs in Boston, MA are:
What cities near Boston, MA are hiring for Disability Reviewer jobs? Cities near Boston, MA with the most Disability Reviewer job openings:
Disability Reviewer jobs near you
Infographic showing various Disability Reviewer job openings in Boston, MA as of August 2026, with employment types broken down into 4% Internship, 79% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $67,530 per year, or $32.5 per hour.

Disability Coordinator

ForHealth Consulting - Disability Services - W401800

Westborough, MA • On-site

Other

Posted 8 days ago

Job description

Job Title

Under the general supervision of the Operations Manager, this position is responsible for the initial review and processing of all incoming and outgoing written and electronic correspondence, records, disability supplements, medical information, and related materials.

This position provides the primary mailing, receipt, review, and customer service functions for disability supplements (Mass Health or other agencies). Decisions made in this area directly impact the time line for the disability review process and for the determination of benefits for Mass Health and other agency applicants. Staff has frequent interaction with applicants, their representatives, hospitals and other facilities, Mass Health or other agency personnel. The nature of the interactions requires knowledge of complex eligibility requirements for Mass Health or other state benefits and a thorough understanding of the benefit application process for multiple programs. The position also requires an extensive knowledge of complex state and DES databases for both inquiry and data entry purposes.

Responsibilities

Responsibilities:

  • Perform initial review of disability supplements for accuracy, completeness and to ensure the application is compliant with all state and federal regulations.
  • Track the status of deliverables due for the supplement process, campaign mailing(s) and other special projects, following up when necessary to ensure adherence to the established process or project timelines.
  • Compare the status of all supplements received with external client databases and internal DES databases; process client demographic information and create Mass Health or other client tracking forms for processing by DES staff.
  • Prepare spreadsheets for reporting data, maintaining accuracy in multiple data bases for tracking of disability supplements.
  • Update client records in multi proprietary databases to ensure that all case related information is accurate and timely.
  • Provide technical assistance to DES personnel and external agencies concerning the enrollment/application process and to ensure compliance with established policies, procedures and standards.
  • Review pertinent communications from Mass Health or other agencies on a daily basis to understand the process and implement any operational changes.
  • Interface with Mass Health or other agency Enrollment Centers to ensure proper processing of disability supplements, and with the UMMS centralized mail room to coordinate courier delivery and pickup. Prepares correspondence notices sent electronically for general mail, faxing, UPS, express services, and UMMS courier.
  • Conduct research regarding client application location and status in Mass Health or other agency databases and DES databases.
  • Provide customer service to Mass Health clients to assist them with the complex benefit enrollment process.
  • Conduct follow-up calls to clients to solve problems and to ensure successful enrollment in Mass Health.
  • Manage the receipt of electronic medical records through use of an UMass secure file transfer protocol (SFTP) site, and ensure its distribution to the appropriate DES staff.
  • Evaluate department processes for efficiency and make recommendations for change that improves operations and/or customer service.
  • Demonstrate initiative and independent judgment in organizing and completing projects.
  • Respond to emergencies, independently prioritize activities in the absence of other team members and effectively coordinate other resources when necessary.
  • Perform other duties as required.
Qualifications

Qualifications:

  • Associates Degree in Business Administration, a related field, or equivalent related experience.
  • 3 years of related experience
  • Ability to work in a team and meet performance deadlines in a dynamic environment
  • Excellent oral and written communication skills
  • Strong interpersonal skills required to interact with all organizational levels; demonstrated ability to work appropriately with confidential information
  • Demonstrated ability to utilize independent judgment, assesses priorities, and operates in a flexible manner in order to meet the dynamic needs of the department
  • Proven organizational, analytical and time management skills
  • Proficiency with software applications including, but not limited to: Microsoft Word, PowerPoint, Excel, Access, Project and Visio
Additional Information

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