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Disability Claims Jobs in Iowa (NOW HIRING)

Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets. * Informs claimants of ...

Provides disability case management and complex claim determinations based on medical documentation ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets. * Informs claimants of ...

Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets. * Informs claimants of ...

Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets. * Informs claimants of ...

Provides disability case management and complex claim determinations based on medical documentation ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

Provides disability case management and complex claim determinations based on medical documentation ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

Provides disability case management and complex claim determinations based on medical documentation ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

Provides disability case management and complex claim determinations based on medical documentation ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

Analyzes, approves and authorizes assigned claims and determines benefits due pursuant to a disability plan. * Reviews and analyzes complex medical information (i.e. diagnostic tests, office notes ...

Disability Representative Sr

Cedar Rapids, IA · On-site

$36K - $42K/yr

Provides disability case management and complex claim determinations based on medical documentation ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

Disability Representative Sr

Dubuque, IA · On-site

$35K - $40K/yr

Provides disability case management and complex claim determinations based on medical documentation ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

Disability Representative Sr

Dubuque, IA · On-site

$35K - $40K/yr

Provides disability case management and complex claim determinations based on medical documentation ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

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Disability Claims information

See Iowa salary details

$10

$22

$39

How much do disability claims jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for disability claims in Iowa is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.72 per hour, depending on experience, location, and employer.

What are disability claims?

Disability claims are formal requests made by individuals to receive financial assistance or benefits due to a medical condition or injury that prevents them from working. These claims can be made through government programs like Social Security Disability Insurance (SSDI) or through private insurance policies. The process typically involves submitting medical evidence and documentation to prove the extent and duration of the disability. Approval of a claim depends on meeting specific criteria set by the agency or insurer. The goal of disability claims is to provide income support to those unable to earn a living due to their disabilities.

What are some common challenges faced by professionals working in disability claims, and how can they be managed?

Professionals in disability claims often encounter complex cases that require careful interpretation of medical records and policy guidelines. Handling emotionally charged situations with empathy, while maintaining objectivity, is a frequent challenge. Effective time management and strong communication skills are essential for balancing a high caseload and collaborating with medical professionals, claimants, and team members. Regular training and support from experienced colleagues can also help navigate the evolving regulatory landscape and improve decision-making.

What are the key skills and qualifications needed to thrive as a disability claims specialist, and why are they important?

To thrive as a Disability Claims Specialist, you need a solid understanding of insurance policies, claims processing, and medical terminology, often supported by a degree in business, healthcare, or a related field. Familiarity with claims management software, medical coding systems, and regulatory compliance is typically required. Strong analytical thinking, attention to detail, and empathetic communication are crucial soft skills for assessing claims and interacting with clients. These competencies ensure accurate claim evaluations, regulatory adherence, and compassionate service for claimants navigating challenging circumstances.

What is the difference between Disability Claims vs Disability Claims Adjuster?

AspectDisability ClaimsDisability Claims Adjuster
CredentialsTypically requires knowledge of insurance policies, claims processing, and sometimes certifications in insurance or claims managementRequires similar credentials, often with licensing or certifications in insurance adjusting or claims handling
Work EnvironmentOffice settings, remote work, or claims centersOffice-based, fieldwork, or remote, depending on employer
Industry UsageInsurance companies, government agencies, third-party administratorsInsurance companies, adjusting firms, government agencies
Search & Comparison IntentUnderstanding roles related to processing disability claimsComparing roles involved in evaluating and settling disability claims

Disability Claims generally refers to the process or the role of managing disability benefit requests, while Disability Claims Adjuster specifically involves evaluating and settling these claims. Both roles require knowledge of insurance policies and claims procedures, but the Adjuster often has a more active role in assessing damages and making decisions.

What are the most commonly searched types of Disability Claims jobs in Iowa?

The most popular types of Disability Claims jobs in Iowa are:

Infographic showing various Disability Claims job openings in Iowa as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 87% In-person, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,132 per year, or $22.7 per hour.

Disability Representative

Sedgwick

Dubuque, IA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 326 frontline employees who took The Breakroom Quiz

212th of 311 rated insurance


Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Disability Representative
Disability Representative
Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you'll need to live near one of our dynamic Centers of Excellence📍 Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
What we offer:
  • A stable, consistent work environment-both in-office and virtual
  • A comprehensive training program to help you support employees and customers from some of the world's most respected brands
  • A dedicated mentor and manager to guide you every step of your career journey
  • Career development and promotional opportunities as you take on new responsibilities
  • A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being

Your next big opportunity starts here-are you ready to join us?
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
PRIMARY PURPOSE:
Provides disability case management and routine claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims; coordinates investigative efforts, thoroughly reviewing contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Makes claim determinations, based on the information received, to approve routine disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
  • Reviews and analyzes routine medical information (i.e. attending physical statements, office notes, off work notes, etc.) or consults with a nurse to determine if the claimant is disabled as defined by the disability plan.
  • Utilizes the appropriate clinical resources in case assessment (i.e. duration guidelines, in-house clinicians) regularly.
  • Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
  • Informs claimants of documentation required to process claims, required time frames, payment information and claims status by phone, written correspondence and/or claims system.
  • Communicates with the claimants' providers to set expectations regarding return to work.
  • Medically manages routine disability claims ensuring compliance with duration control guidelines and plan provisions.
  • Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence and/or claims system.
  • Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims.
  • Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
  • Negotiates return to work with or without job accommodations via the claimant's physician and employer.
  • Refers cases as appropriate to team lead and clinical case management to assist with claim determination.
  • Meets the organization's quality program(s) minimum requirements.
  • Maintains professional client relationships and provides excellent customer service.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.

QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
Two (2) years of related experience or equivalent combination of education and experience required. One (1) year of office or customer service experience required. One (1) year of benefits or claims management experience preferred.
Skills & Knowledge
  • Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
  • Knowledge of state and federal FMLA regulations
  • Working knowledge of medical terminology and duration management
  • Excellent oral and written communication, including presentation skills
  • Proficient computer skills including working knowledge of Microsoft Office
  • Analytical, interpretive, and critical thinking skills
  • Strong organizational and multitasking skills
  • Ability to work in a team environment
  • Ability to meet or exceed performance competencies as required by program
  • Effective decision-making and negotiation skills
  • Ability to exercise judgement with limited supervision

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required
Auditory/Visual: Hearing, vision and talking
TAKING CARE OF YOU
  • Entry-level colleagues are offered a world class training program with a comprehensive curriculum.
  • An assigned mentor and manager that will support and guide you on your career journey.
  • Career development and promotional growth opportunities
  • A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
#claimsexaminer
#entrylevel
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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