ZipRecruiter

Log In

1

Disability Claims Assistant Jobs in Tennessee (NOW HIRING)

next page

Showing results 1-20

All JobsDisability Claims JobsDisability Claims Assistant JobsDisability Claims Assistant Jobs in Tennessee

Disability Claims Assistant information

What does a disability claims assistant do?

A Disability Claims Assistant helps process and manage disability insurance claims by collecting relevant documentation, verifying information, and communicating with claimants and healthcare providers. They support claims examiners by reviewing forms, entering data, and ensuring all paperwork is complete and accurate. Their role is crucial in ensuring that disability claims are handled efficiently and fairly, assisting individuals who are unable to work due to illness or injury.

What skills and qualifications are needed to thrive as a disability claims assistant?

To thrive as a Disability Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of medical and insurance terminology, often supported by a high school diploma or equivalent. Familiarity with claims management software, databases, and office productivity tools such as Microsoft Office is typically required. Excellent communication, empathy, and problem-solving skills help you effectively interact with claimants and coordinate with other departments. These abilities ensure accurate processing, efficient handling of sensitive information, and a positive experience for clients navigating disability claims.

How does a disability claims assistant typically collaborate with other departments during the claims process?

As a Disability Claims Assistant, you will regularly work with multiple departments, such as medical review teams, customer service representatives, and legal advisors. Effective communication and coordination are essential, as you'll be gathering necessary documentation, clarifying claim details, and ensuring all required information is shared accurately and promptly. This collaborative approach helps streamline the claims process and ensures claimants receive timely decisions. Building strong relationships with colleagues in other departments can make your work smoother and lead to better outcomes for both the organization and clients.

What is the role of a disability claims assistant?

A disability claims assistant supports the processing of disability benefit claims by reviewing applications, verifying documentation, and ensuring accuracy. They often use specialized software, communicate with claimants, and follow established procedures to facilitate timely and accurate claim decisions.

What are the most commonly searched types of Disability Claims jobs in Tennessee?

The most popular types of Disability Claims jobs in Tennessee are:

Disability Claims Assistant jobs near you

Social Security Disability Case Manager

Garza Law Firm, PLLC

Knoxville, TN • On-site

$20.75 - $27.25/hr

Full-time

Posted 20 days ago

Job description

Description:

Social Security Disability Paralegal/Case Manager works closely with other Paralegals/Case Managers, assigned attorneys, and administrative staff to provide legal support and case management for Social Security Disability Claims.


The SSD Paralegal/Case Manager does not have the authority to practice law, give legal advice, or set strategy on a pre-case/per-client basis.


Requirements:

Responsibilities

  • Case Management & Client Support: Manage a caseload of SSD applicants from initial application through appeals. Maintain frequent client communication, providing updates and answering questions regarding their claims.
  • Application & Documentation Support: Assist clients in completing SSD forms, questionnaires and filing appeals. Collect, review, and submit medical records, work history, and other supporting documents.
  • Attorney & Hearing Support: Prepare case files for attorney review, ensuring all necessary evidence and forms are included. Assist attorneys in drafting legal correspondence and hearing preparation materials. Coordinate and schedule medical evaluations and SSA hearings.
  • Compliance & Process Management: Ensure all claims adhere to Social Security Administration (SSA) guidelines and deadlines. Track case progress, follow up on pending applications, and respond to SSA requests. Stay updated on Social Security Disability laws, regulations, and procedural changes.

Work Experience

Required:

  • Proficient with Microsoft 365 Suite Applications, including but not limited to, Outlook, Word, and Teams.
  • Verbal and Written Communication Skills.
  • Organizational Skills.

Preferred:

  • Experience with case management systems such as Filevine and Chronicle.
  • Experience with lead generation systems such as Lead Docket.
  • Experience in Customer Service via in-person and over the phone, while monitoring and diffusing escalated issues.
  • Experience talking on the phone regularly and corresponding through email with a professional and confident tone.


Education / Certifications / Other Qualifications / Success Traits

Required:

  • Must have a High School Diploma or Equivalent.
  • Ensure Accountability: Takes responsibility for their work and the performance of the firm. Owns commitments and shows a willingness to answer for their actions without being defensive or shifting blame.
  • Client Focus: Intentionally seeks to understand Client needs. Proactively identifies opportunities to serve or create a benefit for the Client. Looks to exceed Client expectations by creating delight. Establishes and maintains effective Client relationships.
  • Situational Adaptability: Rebounds from setbacks vs. emotionally responding with drama. Is confident under pressure. Handles or manages change or crises effectively. Maintains a positive attitude despite adversity. Grows from hardships and negative experiences.
  • Action Oriented: Embraces challenges and takes action, without unnecessary delay. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues without avoidance.

Preferred:

  • Secondary education, bachelor’s degree preferred, or equivalent combination of education, training, and experience.


Apply