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Disability Claims Assistant Jobs in Iowa (NOW HIRING)

Keokuk Homestore

Assistant Bookkeeper

Keokuk, IA · On-site

$14/hr

... returns, and warranty claims. * Send thank-you notes to customers who complete projects ... disability, or any other protected class under federal, state, or local law.

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Disability Claims Assistant information

What does a disability claims assistant do?

A Disability Claims Assistant helps process and manage disability insurance claims by collecting relevant documentation, verifying information, and communicating with claimants and healthcare providers. They support claims examiners by reviewing forms, entering data, and ensuring all paperwork is complete and accurate. Their role is crucial in ensuring that disability claims are handled efficiently and fairly, assisting individuals who are unable to work due to illness or injury.

What skills and qualifications are needed to thrive as a disability claims assistant?

To thrive as a Disability Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of medical and insurance terminology, often supported by a high school diploma or equivalent. Familiarity with claims management software, databases, and office productivity tools such as Microsoft Office is typically required. Excellent communication, empathy, and problem-solving skills help you effectively interact with claimants and coordinate with other departments. These abilities ensure accurate processing, efficient handling of sensitive information, and a positive experience for clients navigating disability claims.

How does a disability claims assistant typically collaborate with other departments during the claims process?

As a Disability Claims Assistant, you will regularly work with multiple departments, such as medical review teams, customer service representatives, and legal advisors. Effective communication and coordination are essential, as you'll be gathering necessary documentation, clarifying claim details, and ensuring all required information is shared accurately and promptly. This collaborative approach helps streamline the claims process and ensures claimants receive timely decisions. Building strong relationships with colleagues in other departments can make your work smoother and lead to better outcomes for both the organization and clients.

What is the role of a disability claims assistant?

A disability claims assistant supports the processing of disability benefit claims by reviewing applications, verifying documentation, and ensuring accuracy. They often use specialized software, communicate with claimants, and follow established procedures to facilitate timely and accurate claim decisions.
Disability Claims Assistant jobs near you

Claims Representative

Farm Bureau Financial Services

West Des Moines, IA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Claims Representative

**Will be filled at the appropriate level based on experience**

Do you thrive in a work environment where you must multi-task and have strong organizational skills? Are you a go-getter with high initiative and a positive attitude? Do you have strong customer service and time management skills? If so, this Claim Representative opportunity could be a great fit for you!

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do: As a Claim Representative, you will review, investigate, evaluate, negotiate and settle assigned claims involving multi-line insurance coverage that do not require field investigation. You must investigate the facts of the loss, interpret the policy, and determine whether the loss is covered and if our client member is liable. You will also determine the value of lost property and assist in setting reasonable reserves. While handling the claim, you will prepare detailed and organized running notes, written reports and documentation in accordance with established procedures. As a Claim Representative, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, doctors, attorneys, and others.

What It Takes to Join Our Team:

· Associates degree and/or 1-2 years equivalent insurance experience preferred.

· High attention to detail.

· Strong time management and organizational skills.

· Exceptional customer service skills are essential.

· Ability to exercise independent judgment and arrive at decisions through sound, logical reasoning in order to handle complex claims in accordance with policy provisions and compliance guidelines.

· Excellent phone skills required as approximately 50% of time will be spent on the phone.

· Must be PC literate and able to effectively use our systems. Familiarity with Outlook, Microsoft Word and Excel is preferred.

· Strong verbal and written communication skills.

What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.

Farm Bureau....where the grass really IS greener! If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!

Work Authorization / Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.

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