Disability Case Manager Jobs in Calgary, AB (NOW HIRING)

METI-S (Metis Employment Training and Information Services) Advisor - Education, Training and Research

Location: Calgary, AB

Closing Date: Until Suitable Candidate is Found

Position Status: Four (4) Full-time (40 hours/week), One Year Contract (with possibility of extension)

The Opportunity

The Otipemisiwak Metis Government is recruiting for four METI-S Advisors to support Metis clients in achieving long-term, sustainable employment in our Calgary Office. Reporting to the Regional Manager or a designate, the successful candidates will conduct employment assessments and case manage interventions for Metis individuals. This includes supporting clients through job searches, career decision-making, skill enhancement, and overcoming potential barriers to employment. The METI-S Advisors will also advise clients on eligibility for Metis-specific programs and other relevant services, ensuring accurate and up-to-date client records. This position is a great fit for someone who possesses strong communication skills, cultural awareness, and passion for empowering individuals to overcome potential barriers.

Key Responsibilities:

• Build a strong rapport with clients to assess strengths, needs, career goals, and potential barriers to employment.
• Guide clients through available RLI services, funding options, and eligibility for employment programs, including disability support if applicable.
• Help clients research labour market trends, set career goals, develop individualized action plans, and secure sustainable employment.
• Provide ongoing support during interventions and maintain regular contact to track progress and resolve issues.
• Help clients find employment after completing an intervention and monitor their employment outcomes.
• Coach clients on job search and interview skills.
• Maintain accurate client data in the system, including assessments, career plans, and outcomes.
• Actively market RLI projects and services, and present information to various stakeholders as required.
• Participate in regional planning and strategy discussions.
• Collaborate with Metis organizations, community agencies, and employers to promote RLI services.
• Attend meetings, career fairs, and other events including but not limited to RLI evens, information fairs, and community activities to support RLI programs within the Indigenous/Metis community.
• Other duties as required or assigned.

Skills and Competencies:

• Strong understanding of the social, economic, and cultural challenges faced by Indigenous individuals, particularly Metis communities.
• Familiarity with labour market trends, including supply and demand, and the ability to apply this knowledge in guiding clients.
• Knowledge of education programs, institutions, and occupational requirements to support clients in making informed career decisions.
• Strong communication skills with excellent verbal, written, and listening abilities to effectively document and provide information to clients, staff, and external agencies.
• Excellent interpersonal skills with the ability to build rapport, assess non-verbal cues, and create a safe and comfortable environment for clients.
• Ability to handle challenging situations professionally and resolve conflicts effectively.
• Strong case management and organizational skills to manage a high caseload, meet deadlines, and balance multiple tasks efficiently.
• Ability to work independently and collaboratively in a fast-paced environment with minimal supervision.
• Knowledge of privacy legislation (FOIP, PIPA) and commitment to confidentiality and ethical standards.
• Cultural sensitivity and awareness, including an understanding of Metis culture and social, economic, and employment barriers faced by Indigenous individuals.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Explorer) and willingness to learn new software programs.
• Experience in non-profit or Indigenous organizations is an asset.

Qualifications:

• Certificate, Diploma or Degree in Humanities, Career Development, Social Services or related field.
• Minimum of 3 year's experience in a similar role related to employment services.
• Knowledge of education programs/institutions and community resources providing support to clients with barriers.
• Experience or exposure networking with industry, employers and community partners.

Other Requirements:

• Ability to work a regular schedule of 8:30am-4:30pm Monday to Friday.
• Ability to work evenings and weekends, as required.
• Ability to travel throughout Alberta, as required.
• Valid driver's license and reliable transportation.
• Submission of a clear Vulnerable Sector Police Information Check.

What we Offer:

• The opportunity to work for the Otipemisiwak Metis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada.
• An opportunity to learn about Metis culture, history, and art.
• Meaningful work in a fun and supportive work environment.
• Training and professional development opportunities.
• A comprehensive benefits package and employer contributions to Pension Plan.
• Generous time off policies.

Apply online athttps://www.rupertsland.org/work-with-rli/.

Metis applicants are encouraged to apply.

The Otipemisiwak Metis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.