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Disability Case Manager Jobs in Calgary, AB (NOW HIRING)

Sun Life Financial

Disability Case Manager

Calgary, AB · Hybrid

Bachelor's degree in Healthcare, Kinesiology or Business * 3+ years of professional experience in disability case management * Demonstrated strength in these key skills: - Emotional Intelligence ...

Sun Life Financial

Disability Case Manager

Calgary, AB · Hybrid

Bachelor's degree in Healthcare, Kinesiology or Business * 3+ years of professional experience in disability case management * Demonstrated strength in these key skills: - Emotional Intelligence ...

Lifeworks

Sr Disability Claims Manager

Calgary, AB · On-site +1

CA$70K - CA$90K/yr

Disability Case Manager (CM2) - TELUS Health Absence and Disability Management TELUS Health's Absence and Disability Management business helps employers achieve improved health and productivity ...

Inn From The Cold

Case Manager - HRS

Calgary, AB

The Case Manager, HRS works with a caseload of 15 families housed either in the community or at ... physical disability, age or veteran status. Join Our Team We are excited to hear from you! We ...

Calgary Dream Centre

Tower Case Manager

Calgary, AB

POSITION SUMMARY Reporting to the Program Manager, the Case Manager supports our community members on their recovery journey. They work closely with individuals to develop personalized care plans and ...

Inn From The Cold

Case Manager - HRS

Calgary, AB · On-site

The Case Manager, HRS works with a caseload of 15 families housed either in the community or at ... physical disability, age or veteran status. Join Our Team We are excited to hear from you! We ...

YWCA Calgary

Program Support Worker

Calgary, AB

... key Case Manager * Identify services and resources appropriate to the client's service plan and ... disability, age, ancestry, or place of origin. Privacy statement: Personal information is managed ...

YWCA Calgary

Program Support Worker

Calgary, AB · On-site

... key Case Manager * Identify services and resources appropriate to the client's service plan and ... disability, age, ancestry, or place of origin. Privacy statement: Personal information is managed ...

YWCA Calgary

Childcare Worker

Calgary, AB

Make referrals to Child and Youth Case Manager for counselling for children and other supports for ... disability, age, ancestry, or place of origin. Privacy statement: Personal information is managed ...

Orion Steel Group LLC

Site Safety Manager

Calgary, AB · On-site

Short and long-term disability programs * Competitive retirement plans * Employer-provided and ... We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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Disability Case Manager information

What does a case manager do for a disabled person?

A disability case manager coordinates services and resources to support a disabled person's needs, including medical care, rehabilitation, and social services. They assess the individual's situation, develop care plans, and advocate for appropriate support, often working with healthcare providers and insurance companies to ensure effective assistance.

How much do disability case managers make in the US?

Disability case managers in the US typically earn an average annual salary of around $45,000 to $65,000, depending on experience, location, and employer. Salaries can vary based on certifications, such as the Certified Disability Management Specialist (CDMS), and the complexity of cases managed.

How does a Disability Case Manager typically collaborate with healthcare providers and employers to support clients’ return-to-work plans?

Disability Case Managers work closely with healthcare providers to understand a client’s medical condition and recommended accommodations. They also communicate with employers to develop and implement effective return-to-work strategies that fit both the client's needs and workplace requirements. This collaboration often involves coordinating medical documentation, facilitating workplace adjustments, and monitoring the client’s progress, ensuring a smooth transition back to work. Regular meetings and updates among all parties help to address any challenges that arise during the process.

What is a disability case manager?

A disability case manager is a professional who coordinates and oversees the process of evaluating, approving, and managing disability claims. They work with clients, healthcare providers, and insurance companies to ensure proper documentation, compliance, and support throughout the disability benefits process, often requiring knowledge of medical records and relevant regulations.

How to become a case manager for people with disabilities?

To become a disability case manager, typically a bachelor's degree in social work, psychology, or a related field is required, along with relevant experience in healthcare or social services. Certification, such as the Certified Case Manager (CCM), can enhance job prospects and credibility. Strong communication, organizational skills, and knowledge of disability laws and resources are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Disability Case Manager, and why are they important?

To thrive as a Disability Case Manager, you need a background in healthcare, social work, or human services, often supported by a relevant degree or certification such as Certified Disability Management Professional (CDMP). Familiarity with case management software, medical documentation systems, and legal/regulatory frameworks is typically required. Strong interpersonal communication, problem-solving, and organizational skills make someone stand out in this position. These abilities are crucial for effectively coordinating care, advocating for clients, and ensuring compliance with complex disability policies.

What does a Disability Case Manager do?

A Disability Case Manager is responsible for coordinating and managing the services and support needed by individuals with disabilities. They assess clients' needs, develop care plans, connect clients with resources, and monitor progress to ensure that appropriate services are provided. Their goal is to help clients achieve maximum independence and quality of life, while also ensuring compliance with relevant regulations and policies. Disability Case Managers often work closely with healthcare providers, insurance companies, employers, and families.

What Does a Disability Case Manager Do?

Disability case managers assist clients filing disability claims, selecting health care providers and rehabilitation services, and determining the right time to return to work. As a disability case manager, you work with many different clients dealing with various circumstances, so your specific job duties change according to their needs. The qualifications for a career as a disability case worker include a bachelor’s or master’s degree in social work, human services, nursing, or a related field. Some positions require experience working with patients who have special needs. To succeed in disability case manager jobs, you need patience, compassion, and excellent time management and organizational skills.

More about Disability Case Manager jobs
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Disability Case Manager jobs near you
Infographic showing various Disability Case Manager job openings in Calgary, AB as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution.

Disability Case Manager

Sun Life Financial

Calgary, AB • Hybrid

Full-time

Posted 4 days ago

Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

90th of 300 rated insurance

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.


At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.


When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.


Discover how you can make a difference in the lives of individuals, families and communities around the world.


Job Description:

Job Description

Please note this role is Hybrid

Make a Meaningful Impact on Health and Recovery

Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life's Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.

We're looking for empathetic, analytical, and strategic thinkers-especially those with frontline healthcare experience-who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

What You'll Do

  • Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.

  • Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.

  • Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.

  • Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.

  • Build strong, trust-based relationships with clients, employers, and healthcare providers.

  • Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

What Sets You Apart

  • Bachelor's degree in Healthcare, Kinesiology or Business

  • 3+ years of professional experience in disability case management

  • Demonstrated strength in these key skills:
    - Emotional Intelligence
    - Crisis Intervention
    - Strategic Thinking
    - Rehabilitation Techniques
    - Data Analysis
    - Negotiation

What You Need to Succeed

  • Strong analytical and decision-making skills

  • Resilience and adaptability in fast-paced, emotionally complex situations

  • Comfort with digital tools and multiple platforms

  • A collaborative, team-first mindset

What's in it for you ?

  • A comprehensive training program and continuous learning opportunities

  • A caring, supportive, and inclusive culture

  • Wellness programs that support the three pillars of your health - mental, physical, and financial

  • Opportunities to own your career development with programs to continuously learn, build skills, grow throughcoaching and more

  • A chance to make a real difference in people's lives

Curious about the role?

Follow a day in the life of a Sun Life DCM: https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&utm_medium=member_desktop


The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.


Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.


Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.


We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.


We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.


We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.


Salary Range:

60,000/60 000 - 97,000/97 000

Job Category:

Claims - Life & Disability

Posting End Date:

09/08/2026

What Sun Life Assurance Company of Canada employees say

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