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Disability Assessment Jobs in Tennessee (NOW HIRING)

Knowledge of violence risk assessments and court procedures are a plus. DUTIES AND RESPONSIBILITIES ... Flexible Spending Account * 403(b) retirement plan * Long Term and Short Term Disability * Legal ...

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Determines accommodation options; makes timely claims referrals for appropriate disability or ... Utilizes the appropriate clinical and vocational resources in case assessment (i.e. duration ...

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Disability Assessment information

See Tennessee salary details

$24.1K

$54.1K

$88.5K

How much do disability assessment jobs pay per year?

As of Sep 4, 2026, the average yearly pay for disability assessment in Tennessee is $54,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $59,000.00 per year, depending on experience, location, and employer.

What is a disability assessment?

A Disability Assessment job involves evaluating individuals with disabilities to determine their eligibility for benefits, support, or accommodations. Professionals in this role, such as healthcare practitioners or assessors, review medical evidence, conduct interviews, and prepare reports outlining an individual's functional abilities. These assessments help government agencies, insurance companies, or employers make informed decisions. The role requires strong analytical skills, attention to detail, and knowledge of disability-related laws and policies.

What are the typical daily responsibilities for someone working in disability assessment?

Professionals in Disability Assessment spend their days conducting thorough evaluations through interviews, document reviews, and use of formal assessment tools to determine individuals' eligibility for disability support or benefits. They often collaborate with healthcare providers, employers, and case managers to gather comprehensive information and ensure holistic assessments. Documentation and reporting are a major part of the role, as precise records are crucial for compliance and further review. The job may also involve follow-up consultations or participation in multidisciplinary case discussions, making teamwork and detailed communication essential.

What are the key skills and qualifications needed to thrive in disability assessment, and why are they important?

Success in Disability Assessment requires a background in healthcare or social work, strong knowledge of disability legislation and assessment methodologies, and often a relevant professional qualification such as RN, OT, or social worker credentials. Familiarity with case management software and official assessment tools like standardized disability scales is important. Exceptional interpersonal skills, active listening, and impartial judgment help professionals support clients while ensuring accurate evaluations. These abilities are vital for providing fair, thorough assessments that directly impact individuals' access to support and accommodations.

How do you become a disability assessment assessor?

To become a disability assessment assessor, candidates typically need a background in healthcare, social work, or related fields, along with relevant qualifications such as a nursing, physiotherapy, or social work degree. Training programs are often provided by employers or professional bodies, and assessors must develop skills in conducting interviews, evaluating medical evidence, and completing reports. Certification or registration may be required depending on the country or organization.

How much do disability assessors earn?

Disability assessors typically earn between $35,000 and $60,000 annually, depending on experience, location, and employer. They often work in government or healthcare settings and may require relevant certifications or training.

Who can do a disability assessment?

A disability assessment is typically performed by qualified healthcare professionals such as physicians, psychologists, or occupational therapists trained in evaluating disabilities. They use medical examinations, interviews, and diagnostic tools to determine an individual's level of impairment and eligibility for benefits or accommodations.

What are popular job titles related to Disability Assessment jobs in Tennessee?

For Disability Assessment jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Disability Assessment jobs in Tennessee look for?

The top searched job categories for Disability Assessment jobs in Tennessee are:

Infographic showing various Disability Assessment job openings in Tennessee as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,134 per year, or $26 per hour.

Quality Assessment Claims Specialist

Lyft

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Lyft rating

7.6

Company rating: 7.6 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

2nd of 9 rated taxi private hire


Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft is looking to add a Quality Assessment Specialist to its growing Claims Operations team. This role is responsible for auditing the accuracy, compliance, and customer experience quality of claims intake and customer interactions - ensuring specialists meet documentation standards, follow SOPs, and deliver a consistent, empathetic experience. You'll balance independent case review with cross-functional calibration, feedback delivery, and process improvement, all in service of operational excellence and an exceptional claims experience for our users.
Responsibilities:
  • Conduct structured quality reviews of claims intake calls/tickets and customer-interaction touchpoints against a defined rubric including accuracy of documentation, adherence to SOPs, compliance with privacy/regulatory requirements, tone and professionalism
  • Score interactions using a weighted rubric and maintain consistent, defensible scoring standards across reviewers
  • Meet a defined audit volume/coverage target per week
  • Participate in regular calibration sessions with other QA reviewers, Team Leads, and Sr. Specialists to ensure scoring consistency across reviewers and teams
  • Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc)
  • Deliver clear, specific, and actionable feedback to specialists and Team Leads based on QA findings
  • Partner with Team Leads/Trainers to identify coaching opportunities and recurring error patterns
  • Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence
  • Identify systemic issues (tooling, SOP gaps, training gaps) surfaced through QA data and recommend fixes
  • Support special projects such as audits, data reconciliation, and new-product rollouts
Experience:
  • 2+ years experience in claims processing, customer support, or a related operations role - ideally with prior QA, audit, or coaching exposure
  • Prior claims/insurance or contact-center QA experience is a plus, not required
  • Strong working knowledge of claims intake processes, documentation standards, and relevant compliance requirements
  • Excellent listening, written, and verbal communication skills - comfortable delivering constructive feedback
  • High attention to detail and consistency; comfortable making judgment calls against a rubric
  • Ability to work independently while staying calibrated with a broader QA/reviewer team
  • Comfortable with data tracking/reporting tools (spreadsheets, dashboards, and internal QA tooling)
Benefits:
  • Great medical, dental, and vision insurance options with additional programs available when enrolled
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan with company match to help save for your future
  • In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Subsidized commuter benefits
  • Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role is fully remote in Nashville, candidates for this role must be based in the Nashville metro area. #Remote
The expected base pay range for this position in the Nashville area is $50,180 - $62,730, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

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About Lyft

Sourced by ZipRecruiter

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Industry

Ground public transportation

Company size

5,001 - 10,000 Employees

Headquarters location

San Francisco, CA, US

Year founded

2012

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