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Director Veterinary Software Jobs in Arizona (NOW HIRING)

NVA

Client Services Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Answer and direct incoming phone calls * Check patients in and out efficiently * Process payments ... Veterinary software experience (Avimark preferred) * Attention to detail and time management Work ...

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Client Services Representative

National Veterinary Associates

Phoenix, AZ • On-site

$16 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Client Service Representative (CSR) Seeking a Change? Love Animals? Ready to Grow Your Career?

For over 35 years, Stonecrest Animal Hospital has provided compassionate, state-of-the-art veterinary care with exceptional client service. We pride ourselves on a collaborative culture built on teamwork, professionalism, growth, and respect.

We are seeking an experienced Client Service Representative who is passionate about helping people, creating exceptional client experiences, and serving as the welcoming face of our hospital. The ideal candidate is organized, compassionate, and thrives in a fast-paced environment.

What You'll Do

As a Client Service Representative, you will play a vital role in creating a positive experience for clients and patients while supporting the daily operations of the hospital.

Client Care & Administrative Duties
  • Greet clients and patients warmly and professionally
  • Schedule appointments and manage multiple provider schedules
  • Answer and direct incoming phone calls
  • Check patients in and out efficiently
  • Process payments and maintain accurate client records
  • Assist clients with questions regarding services, products, and treatment plans
  • Communicate with veterinary team members to ensure seamless patient care
  • Maintain a clean, organized, and welcoming reception area
Why Join Stonecrest Animal Hospital? Supportive Team Environment

Work alongside experienced veterinarians, technicians, and support staff in a positive, team-focused culture where your contributions are valued.

Flexible Schedule

Monday-Friday schedule with NO Saturdays, late nights, or overnight shifts.

Growth & Development

Opportunities for professional development, mentorship, and advancement within a growing veterinary hospital.

Benefits
  • 401(k) matching
  • Health, dental, and vision insurance
  • HSA & FSA options
  • Paid time off
  • Employee discount
  • Tuition reimbursement
  • Uniform allowance
  • Professional development assistance
  • Employee assistance program
  • Life insurance
Qualifications
  • 1-3 years of customer service experience preferred
  • Veterinary reception or veterinary client service experience preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to remain calm and professional in a fast-paced environment
  • Avimark experience is a plus
  • Ability to work independently and collaboratively
Skills Preferred
  • Appointment scheduling
  • Multi-line phone systems
  • Client communication and conflict resolution
  • Medical record management
  • Payment processing and cash handling
  • Veterinary software experience (Avimark preferred)
  • Attention to detail and time management
Work Environment
  • Ability to sit, stand, and move throughout the hospital during shifts
  • Ability to work efficiently in a busy reception area
  • Willingness to assist in all hospital departments as needed
  • Comfortable interacting with a variety of clients and patients daily

If you are passionate about helping people and animals and want to join a hospital that values teamwork, learning, and exceptional patient care, we would love to hear from you!

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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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