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Director Ticket Operations Jobs in Oklahoma (NOW HIRING)

The Manager, Ticket Operations & CRM will be responsible for all aspects of ticket operations for ... Staff, manage, direct, evaluate, and provide leadership to part-time staff and box office personnel

Assistant Manager

Shawnee, OK · On-site

$14 - $16/hr

General Manager * Director of Operations Founded in 2016, Golden Ticket Cinemas is focused on bringing an amazing movie experience to underserved markets across America. Education:no ...

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Director Ticket Operations information

See Oklahoma salary details

$31.4K

$99.4K

$165.7K

How much do director ticket operations jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director ticket operations in Oklahoma is $99,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $125,100.00 per year, depending on experience, location, and employer.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

What are the most commonly searched types of Ticket Operations jobs in Oklahoma?

The most popular types of Ticket Operations jobs in Oklahoma are:

What are popular job titles related to Director Ticket Operations jobs in Oklahoma?

For Director Ticket Operations jobs in Oklahoma, the most frequently searched job titles are:

What cities in Oklahoma are hiring for Director Ticket Operations jobs?

Cities in Oklahoma with the most Director Ticket Operations job openings:

Infographic showing various Director Ticket Operations job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,425 per year, or $47.8 per hour.

Manager, Ticket Operations & CRM

AEG

Tulsa, OK • On-site

Part-time

Re-posted 4 days ago


Key responsibilities

  • Oversee and manage the building of all game events, offers, ticket inventory, collection of ticket revenue, and processing and fulfillment of tickets.

  • Manage processes to translate ticket data to usable ticket sales information via Hubspot CRM.

  • Handle customer service issues on game nights.


Job description

The Manager, Ticket Operations & CRM will be responsible for all aspects of ticket operations for FC Tulsa and managing processes to translate ticket data to usable ticket sales information via Hubspot CRM. The position requires a highly tech savvy, organized and detail-oriented professional who oversees the execution of FCT ticket operations and efficiently and effectively supports ticket transactions and the customer ticket purchasing experience. The role is responsible for overseeing administrative, technical, and customer service duties, ensuring excellent, efficient, and professional ticketing and sales services to all guests.
About FC Tulsa
FC Tulsa is Oklahoma's professional soccer club competing in the USL Championship. We are committed to growing the beautiful game in our community through excellence on the field and exceptional experiences in the stands.
Our culture is driven by five core values:
1. Passion for Tulsa - We proudly represent our city and its people.
2. Growth Mindset - We embrace challenges, seek improvement, and never stop learning.
3. Positive Attitude - We lead with optimism, resilience, and teamwork.
4. Customer First - We go the extra mile to create unforgettable experiences for our fans and partners.
5. Hustle - We work relentlessly and never settle for average.
If you're passionate about soccer, sales, and building something special, we want you on our team.
Duties and Responsibilities
Specific duties include, but are not limited to:
  • Oversee and manage the building of all game events, offers, ticket inventory, collection of ticket revenue, and processing and fulfillment of tickets.
  • Continuously work with SeatGeek (FC Tulsa's ticketing platform) to improve the customer experience with ticketing products and technology.
  • Manage processes to translate ticket data to usable ticket sales information via Hubspot CRM
  • Oversee and support data tracking and reporting related to ticket sales and accounts.
  • Handle customer service issues on game nights.
  • Oversee financial reconciliation in regard to daily reporting, monthly reporting, and event settlement.
  • Staff, manage, direct, evaluate, and provide leadership to part-time staff and box office personnel
  • Support Sales and Service staff with order processing and payments.
  • Help manage the CRM database (HubSpot)
  • Other duties as assigned

Qualifications:
  • Bachelor's degree
  • 2+ years of related work experience in ticket operations for a professional sports team or university.
  • Experience and working knowledge of SeatGeek a bonus.
  • Excellent interpersonal skills and superior verbal and written communication skills; able to professionally communicate and interact with all levels of management.
  • Skilled problem solver, using techniques and data.
  • High proficiency with Microsoft Excel.
  • Ability to work long hours, weekends and holidays while prioritizing multiple tasks in a deadline driven environment.
  • Possess excellent customer service, organization, and computer skills
  • Must have strong initiative and work ethic and be able to function without supervision.
  • Work quickly and accurately under pressure.
  • Must have U.S. work authorization.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992