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Director Thrifty Car Rental Jobs (NOW HIRING)

Hertz

On-Site Return Agent (Rental Car)

Kailua Kona, HI · On-site

$17.25/hr

When applicable, direct queries to the Team Leader for the issue can be resolved before the ... Lift up to 45 pounds About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty ...

Hertz

On-Site Return Agent (Rental Car)

Kailua Kona, HI · On-site

$16.75/hr

When applicable, direct queries to the Team Leader for the issue can be resolved before the ... Lift up to 45 pounds About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty ...

Hertz

Car Wash Attendant

Seattle, WA · On-site

$21.55/hr

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin ...

The Hertz Corporation

Car Wash Attendant

Indianapolis, IN · On-site

$12/hr

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin ...

The Hertz Corporation

Car Wash Attendant

Seattle, WA

$21.55/hr

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin ...

Hertz

Car Wash Attendant

Parma Heights, OH · On-site

$14/hr

About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The ...

Hertz

Car Wash Attendant

Indianapolis, IN · On-site

$12/hr

About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The ...

Hertz

Car Wash Attendant

Cincinnati, OH · On-site

$14/hr

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin ...

The Hertz Corporation

Car Wash Attendant

Lahaina, HI · On-site

$16/hr

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin ...

The Hertz Corporation

Car Wash Attendant

Kansas City, MO · On-site

$14.50/hr

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin ...

Hertz

Car Wash Attendant

Seattle, WA · On-site

$21.55/hr

About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The ...

The Hertz Corporation

Car Wash Attendant

Seattle, WA · On-site

$21.55/hr

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin ...

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Director Thrifty Car Rental information

What are some common challenges faced by a Director at Thrifty Car Rental, and how are they typically addressed?

As a Director at Thrifty Car Rental, one common challenge is balancing operational efficiency with high customer service standards, especially during peak travel seasons. Directors must effectively manage large teams, streamline fleet utilization, and respond swiftly to market fluctuations. Addressing these challenges often involves leveraging data-driven decision-making, fostering strong communication between departments, and continuously training staff to adapt to changing customer expectations and industry trends.

What are the key skills and qualifications needed to thrive as a Director at Thrifty Car Rental, and why are they important?

To excel as a Director at Thrifty Car Rental, you need strong leadership abilities, strategic business acumen, and experience in operations management, typically supported by a bachelor's degree in business or a related field. Familiarity with fleet management systems, rental management software, and data analytics tools is highly valuable. Exceptional communication, problem-solving, and customer service skills help drive team performance and maintain client satisfaction. These competencies are essential for optimizing operations, increasing profitability, and ensuring the company's competitive edge in the car rental market.

What does a Director at Thrifty Car Rental do?

A Director at Thrifty Car Rental oversees key aspects of the company's operations, such as branch performance, customer service, and financial targets. They are responsible for developing business strategies, managing teams, and ensuring compliance with company policies and industry regulations. Directors often collaborate with other departments to improve efficiency, grow revenue, and enhance customer satisfaction. Their leadership is essential to maintaining Thrifty’s reputation and competitive position in the car rental market.

What is the difference between Director Thrifty Car Rental vs Rental Manager?

AspectDirector Thrifty Car RentalRental Manager
CredentialsExperience in fleet management, industry certificationsCustomer service, operational, and sales skills
Work EnvironmentCorporate offices, strategic planningRental locations, daily operations
Industry UsageOversees multiple branches, high-level managementManages individual rental locations or regions

The main difference is that the Director Thrifty Car Rental focuses on strategic oversight and high-level management across multiple branches, while the Rental Manager handles daily operations at specific locations. The Director role requires broader industry experience and leadership skills, whereas the Rental Manager emphasizes customer service and operational efficiency at the ground level.

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Director Thrifty Car Rental jobs near you
Infographic showing various Director Thrifty Car Rental job openings in the United States as of July 2026, with employment types broken down into 35% Full Time, 60% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

On-Site Return Agent (Rental Car)

Hertz

Kailua Kona, HI • On-site

$17.25/hr

Full-time

Medical, Dental, Vision

Re-posted 25 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

141st of 171 rated vehicle equipment hire

Job description


The On-Site Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
On-Site Location Address: 73-104 Aulepe St, Kailua-Kona, HI 96740
What You'll Get:
  • Hourly Rate is $17.25 + Commission.
  • Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Weekly Pay
    • Holiday Pay
    • Career growth opportunities
    • Paid Training to expand your skills and knowledge
    • Comprehensive Medical, Dental, & Vision benefit options after 30 days
    • Up to 40% off the base rate of any standard Hertz Rental

The key responsibilities and accountabilities are:
  • Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures
  • Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
  • Provide the customer with an invoice and a full explanation of their charges
  • Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
  • Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
  • Check fuel level and mileage and clearly explain final charges to the customer
  • Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • To carry out any other duties requested by the managers/Team Leaders.
  • Keep work area organized and free of clutter

Basic Qualifications:
  • Passion for customer service and attention to detail - Goes the extra mile
  • A minimum of one year of sales or customer experience in a high volume or service-oriented environment
  • Proven strong sales and closing skills and the ability to friendly, engaging manner
  • Basic computer proficiency

Must be able to:
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team.
  • 100% customer focus, with proven experience within a customer facing environment
  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time
  • Lift up to 45 pounds

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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