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Director Technology Saas Jobs (NOW HIRING)

Fireclay Partners

Director - Technology

... • Vertical SaaS and horizontal software platforms • Fintech and embedded finance • ... in software or technology operations with direct experience in acquisitions integration and ...

Forhyre

Technology Managing Director

New York, NY · Hybrid

Seeking a Managing Director, Technology to join our team. This role will work across our clients ... SaaS cloud knowledge, ideally in migrating products to cloud. * Experience of DevOps delivery into ...

BlackLine, Inc.

Director, Technology Partnerships

Make Your Mark: BlackLine is looking for a Director of Strategic Technology Partnerships (AI ... Experience in the enterprise SaaS or FinTech industry. * A strong network within the AI and cloud ...

Britive

Director, Technology Alliances

... SaaS. Our patent-pending technology is deployed at companies of all sizes around the world ... Role Summary Britive is hiring a Director, Technology Alliances to build and lead our technology ...

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How much do director technology saas jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director technology saas in the United States is $116,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $141,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Director Technology Saas job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $116,795 per year, or $56.2 per hour.

Director of IT SaaS Operations

New York, NY

The Rockridge Group
See more jobs at The Rockridge Groupexternal

Full-time

Re-posted 5 days ago

Job description

 
 
 
 
 
 
 
 
Director, IT SaaS Team 
Platform and Application Infrastructure Services · United States
Job Description:
The Director of IT SaaS Operations will serve as an IT leader, strategist, and innovator to the globally distributed team. This person will play a critical role in implementing & maintaining HEDGESERV’s application stacks across public and provide clouds. This includes the enhancement, support, and maintenance of all critical components in our hosted SaaS platform. The position will reflect a combination of technology management, administration, and process management. The position reports to the Managing Director of Platform & Application Infrastructure Services., based in NY.
The successful candidate will be skilled in implementing automation methods and frameworks in a large-scale environment. This candidate should have good process management foundations who knows how to execute and innovate in a modern, dynamic, and fast paced environment.
Responsibilities:
  • This position manages the day-to-day operations for incident management, service requests, provisioning requests, as well as maintaining an accurate account of available resources for capacity management.
  • Responsible for coordinating and facilitating all changes implemented on our environment 
  • Ensure appropriate engagement across teams and root cause analysis of prod issues
  • Collaborate with platform, network, App Support, business and release automation teams to build effective and efficient operations framework 
  • Responsible for the management of globally distributed technical teams within App Eng.
  • Provide leadership and direction to direct reports focusing on service excellence. 
  • Oversees system performance, availability, and 24 x 7 operational support
  • Proactive management, maintenance and monitoring of services to ensure SLAs are reliable and available
  • Direct the team to develop, drive and report on the key performance metrics of the operations organization
  • Responsible for communicating risks, outages, and changes that may affect the uptime of clients’ environments to both internal peer groups and leadership teams.
  • Constantly evaluate operating procedures looking for methods to improve efficiency, identify and mitigate defects in operating procedures.
  • Ensure that the infrastructure's operating procedures meet or exceed current standards
  • Responsible for Operational Governance including operational reporting and analysis
Requirements:
  • Working knowledge of IT Operations in a SaaS environment
  • Ability to be hands on and solve problems efficiently, not just delegate
  • Proven effectiveness in both Windows and Linux environments
  • Expertise in implementing automated methods to accomplish platform & service deployments at large scale
  • Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.
  • Strong vendor management and partner relation skills
  • Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders.
  • Ability to manage competing priorities and coordinate cross-functional work teams toward task completion
  • Ability to identify, prioritize and escalate issues as needed
  • Ability to influence and lead change, - Proven ability to deliver despite obstacles
  • Ability to work within a 24/7 environment across multiple time zones
  • Bachelor’s degree in Computer Science, Engineering, Business or related fields, and 10+ years of progressive IT experience with at least 5-7 years of management experience