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Director Support Services Jobs in Springfield, IL

tmn

Direct Support Professional

Springfield, IL · On-site

$18.75/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Six months of experience in human services, direct care, or care coordination preferred * Skills:

Cedarhurst

Dining Services Director

Springfield, IL · On-site

$72K/yr

Dining Services Director About Cedarhurst: Cedarhurst Senior Living is a leading provider of senior ... We're committed to promoting from within and supporting team members who want to build their ...

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All JobsDirector Support Services JobsDirector Support Services Jobs in Springfield, IL

Director Support Services information

See Springfield, IL salary details

$48.6K

$94.2K

$164K

How much do director support services jobs pay per year?

As of Jun 10, 2026, the average yearly pay for director support services in Springfield, IL is $94,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $110,000.00 per year, depending on experience, location, and employer.

What are Director Support Services?

A Director of Support Services is a senior management professional responsible for overseeing non-clinical operational departments within an organization, such as facilities, housekeeping, food services, security, and other support functions. Their role is to ensure these services run efficiently, comply with regulations, and support the overall goals of the organization. Directors of Support Services often work in healthcare, education, or large corporate environments, ensuring that essential support operations contribute to a safe, productive, and well-maintained workplace.

What are the key skills and qualifications needed to thrive as a Director of Support Services, and why are they important?

To thrive as a Director of Support Services, you need strong leadership abilities, operational management experience, and typically a bachelor’s or master’s degree in business, healthcare administration, or a related field. Familiarity with facilities management systems, budgeting software, and compliance standards is essential. Excellent interpersonal, problem-solving, and organizational skills help in leading diverse teams and managing multiple service areas. These competencies ensure efficient operations, quality service delivery, and alignment with organizational goals.

What is the difference between Director Support Services vs Support Services Manager?

AspectDirector Support ServicesSupport Services Manager
CredentialsBachelor’s degree, often advanced degrees, relevant certificationsBachelor’s degree, relevant certifications, less emphasis on advanced degrees
Work EnvironmentStrategic planning, overseeing multiple departments, senior leadershipOperational management, team supervision, day-to-day support activities
Employer & Industry UsageHealthcare, education, corporate sectorsHealthcare, customer support centers, corporate support departments
Common Search & ComparisonHigher-level strategic roles, leadership responsibilitiesOperational roles, team management focus

The main difference between a Director Support Services and a Support Services Manager lies in their scope and responsibilities. Directors focus on strategic oversight and leadership at a higher level, while Managers handle daily operations and team supervision. Both roles require relevant credentials and experience, but the Director role typically involves broader organizational impact and strategic planning.

How does a Director of Support Services typically collaborate with other department leaders to improve operational efficiency?

A Director of Support Services frequently works cross-functionally with leaders from departments such as facilities, IT, human resources, and clinical teams to streamline processes and address service gaps. This collaboration often involves regular strategy meetings, joint project planning, and the establishment of shared performance metrics to ensure all support services align with organizational goals. By fostering open communication and leveraging the expertise of various departments, Directors can drive process improvements and enhance the overall efficiency of support operations.
What are popular job titles related to Director Support Services jobs in Springfield, IL? For Director Support Services jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Director Support Services jobs in Springfield, IL look for? The top searched job categories for Director Support Services jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Director Support Services jobs? Cities near Springfield, IL with the most Director Support Services job openings:
Director Support Services jobs near you

Director of Environmental Services

Compass Group

Springfield, IL

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Compass Group rating

6.3

Company rating: 6.3 out of 10

Based on 1,055 frontline employees who took The Breakroom Quiz

292nd of 426 rated business services

Job description

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Salary:  $80000 - $90000 / year

Other Forms of Compensation: Eligible for annual bonus 

Job Summary

As a Director of Environmental Services, you are responsible for directing and leading all aspects of the operational needs of the Housekeeping Department.  You will coordinate the tasks of the Assistant Directors and Operations Managers and will serve as a liaison between administration and hospital departments.

Key Responsibilities:

  • Responsible for department’s financial data and statistics
  • Monitoring of unit expenditures
  • Develops and recommends department operating budget and ensure the department operates within budget
  • Coordinates housekeeping activities with other departments
  • Actively communicates with administration and other hospital departments
  • Plans, organizes, directs, coordinates, and supervises functions and activities of the department
  • Establishes work standards and work flow
  • Establishes and implements policies and procedures for departmental operations
  • Encourages and mentors staff creativity and innovation
  • Ensures compliance with all regulatory agencies
  • Proactive in the achievement of the facility goals and objectives
  • Demonstrates quality leadership in meeting performance plans
  • Reads, develops, and administers Total Quality Management process
  • Develops and maintains job descriptions for department staff
  • Encourages staff to participate in education programs

Preferred Qualifications:

  • Four year college degree and/or equal related experience required
  • Six years of housekeeping management experience at a healthcare account required
  • Must have the ability to analyze and interpret financial and other data
  • General business acumen 
  • Excellent interpersonal skills
  • High customer service and quality attitude
  • Ability to work under pressure and meet established goals and objectives
  • Public speaking skills
  • Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
  • Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1526456

Crothall Healthcare 

Teresa E Whiteside 

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