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Director Student Success Learning Services Jobs

... lifelong learning. About the Department The Department of Student Success provides proactive academic advising, success coaching, and case management services that support student engagement ...

Help the students set and achieve academic goals, acquire relevant information and services, and ... Coordinate learning experiences through course and career planning and academic progress review

Services to Students with Disabilities: * Collect documentation of diagnosed disabilities and ... Consult with Director for accommodation approval. * Monitor progress of students with disabilities ...

To provide support to the Student Affairs Director by managing the activities related to student admission, student registration, student records, student recruitment, student life, student success ...

... higher learning ... come grow your career with us. In order to fully meet our Mission to our ... SSAs help the students set and achieve academic goals, acquire relevant information and services ...

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Director Student Success Learning Services information

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$26.5K

$83.5K

$139.5K

How much do director student success learning services jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director student success learning services in the United States is $83,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Director Student Success Learning Services jobs?

For Director Student Success Learning Services jobs, the most frequently searched job titles are:

CBE Student Success/Services Mentor

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Key responsibilities

  • Mentor and coach CBE students in a 1 to 1 setting to support their academic progress.

  • Serve as the main point of contact for students and connect them with other departments.

  • Schedule regular meetings to track and monitor student progress, providing support as needed.


South College rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Description:

CBE Student Success/Services Mentor


Benefits

  • Front Loaded PTO
  • Tuition Assistance
  • Medical, Dental, Vision
  • 401(k) – with Employer Contribution

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.


20,000 Students

10 Campuses

Competency Based Education

Online


CBE Student Success/Services Mentor Description


South College, a regional leader in Higher Education, is continuing its growth strategy both geographically and in its program offerings as they continue to expand their Competency Based Education (CBE). South College is recruiting a CBE (Competency-Based Education) Student Success Mentor. This individual will serve as a point of contact for advising, student pacing, and retention for current students. This individual will provide 1 to 1 support with students and their academic progress. Student success mentors will need to have content experience within the area and must understand how to help students pace in a non-traditional educational model.


Responsibilities

  • Mentor and coach CBE students in a 1 to 1 setting to support students successfully completing their program.
  • Committed to student success by providing direct, holistic support evidenced by SMART goal setting, retention, and FERPA compliant documentation.
  • Serve as the main point of contact for students and connect them with other departments.
  • Schedule regular meetings to track and monitor progress, offering proactive and reactive support to students.
  • Consistent and direct communication with students in a variety of modes is essential to the success of this position.
  • Promptly responds to student emails and inquiries and communicates professionally.
  • Foster growth mindset and support student learning through positive interactions and motivational practices.
  • Utilize multiple technology platforms for communication and to monitor, track, and document students’ progress.
  • Collaborate with other Mentors and CBE staff to support students' progress and success.

This student services role is located on site at our Knoxville-Parkside Campus. Remote work is not available.

Requirements:

Education

  • Required: Bachelor's degree in Education (or related area)
  • Preferred: Master’s Degree.

Experience

  • Experience advising graduate and/or doctoral students preferred.
  • An understanding of competency-based education. Prior experience working with students in a CBE program is preferred.
  • The ability to help student learners become successful in their academic planning and completion rate.
  • Highly organized with attention to detail.
  • Technologically proficient with Microsoft Office with the ability to learn other software and platforms quickly.
  • Maintain a student-centered schedule to meet student needs. (Evenings/weekends)
  • Highly proficient in effective written and oral communication in the English language.



Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.


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