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Director Strategic Operations Jobs in Madison, WI

Imedica

Director, Claims Operations

Madison, WI · On-site

$113K - $194K/yr

The Director, Claims Operations oversees end-to-end claims functions, including claims processing ... Strategic Planning * Continuously assess and optimize people, process, and technology to exceed key ...

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Director Strategic Operations information

See Madison, WI salary details

$21.2K

$135.6K

$262K

How much do director strategic operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director strategic operations in Madison, WI is $135,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,700.00 and $184,900.00 per year, depending on experience, location, and employer.

What does a director strategic operations do?

A Director of Strategic Operations is responsible for overseeing long-term business planning, optimizing operational processes, and ensuring alignment with company goals. They analyze data, improve efficiency, and collaborate with different departments to drive strategic initiatives. Their role often includes identifying growth opportunities, streamlining workflows, and enhancing overall organizational performance. By balancing strategy with execution, they help ensure the company remains competitive and scalable.

What are the key skills and qualifications needed to thrive as a director strategic operations?

To thrive as a Director Strategic Operations, you need expertise in strategic planning, operational management, and business analytics, typically supported by a bachelor’s or master’s degree in business, operations management, or a related field. Familiarity with project management software (such as Asana or MS Project), ERP systems, and certifications like PMP or Six Sigma are often required. Exceptional leadership, cross-functional communication, and problem-solving abilities are key soft skills that differentiate top performers in this position. These competencies are crucial for effectively driving organizational initiatives, optimizing processes, and achieving long-term business objectives.

What are typical challenges a director strategic operations faces, and how do they address them?

Directors of Strategic Operations often encounter challenges such as aligning diverse teams to a unified strategy, balancing immediate operational needs with long-term goals, and managing complex change initiatives across departments. To address these issues, they rely on strong analytical skills, clear communication, and collaborative leadership to foster buy-in and drive consensus among stakeholders. Strategic Operations Directors also frequently utilize data-driven decision-making and performance metrics to monitor progress and quickly adapt to shifting business priorities. This dynamic role requires both a big-picture mindset and meticulous attention to detail, ensuring organizations remain agile and competitive.

What are the most commonly searched types of Strategic Operations jobs in Madison, WI?

The most popular types of Strategic Operations jobs in Madison, WI are:

What job categories do people searching Director Strategic Operations jobs in Madison, WI look for?

The top searched job categories for Director Strategic Operations jobs in Madison, WI are:

What cities near Madison, WI are hiring for Director Strategic Operations jobs?

Cities near Madison, WI with the most Director Strategic Operations job openings:

Director Strategic Operations jobs near you
Infographic showing various Director Strategic Operations job openings in Madison, WI as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $135,579 per year, or $65.2 per hour.

Director - Enterprise Risk Management

Church Mutual Insurance, S.I.

Madison, WI • On-site

Full-time

Re-posted 7 days ago

Job description

BASIC PURPOSE:
Responsible for the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor the company's enterprise risks. Evaluate emerging risks and trends that may impact the company's risk appetite and present mitigation strategies. Prioritize risks within the company's ERM framework, enterprise risk register, and risk profile to ensure risks are managed to minimize negative financial and operational impact. Manage tools, practices, and policies to analyze and report enterprise risks; evaluate new methodologies and risk technologies for continuous improvement. Responsible for creating organizational awareness of risk management through training and education. Develop, maintain, and administer the Business Continuity Program. Supervisor responsibilities to include staffing, training and development, performance management, and workforce planning.
PRIMARY JOB RESPONSIBILITIES:
  • Supervisor/Manager responsibilities may include all of the following:
    • Staffing needs, to include interviewing and onboarding for new employees.
    • Training and development, as well as coaching and motivation, for staff.
    • Performance management, goal setting, employee engagement, and salary administration.
    • Workforce management to include: unit equipment, software, and space needs; approving time off and overtime usage; and budget recommendations.
  • Lead or coordinate the development, maintenance, and governance of Own Risk and Solvency Assessment materials, ensuring alignment with regulatory expectations, capital adequacy considerations, the ERM framework, and enterprise risk appetite.
  • Monitor emerging strategic, operations, financial, regulatory, cyber, technology, third-party data, and AI-related risks and recommend practical mitigation strategies that support risk-informed business decisions.
  • Lead the design, development, implementation, and ongoing enhancement of CM Group's ERM framework. Responsible for the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, monitor, and report the company's enterprise risks.
  • Facilitate the determination of the company's risk appetite, tolerances, and limits. Identify and report key regulatory changes, external factors, emerging risks, and trends that might impact the company's risk profile and present mitigation strategies for management's review.
  • Develop, analyze, quantify, and prioritize risks within the company's risk universe, enterprise risk register, and risk profile. Develop and maintain Key Risk Indicators (KRIs), risk appetite metrics, and related reporting to actively monitor risk exposures and trends. Ensure risks are recognized and managed in a manner the minimizes negative financial and operational impact while supporting efficient, cost-effective mitigation strategies.
  • Ensure the ERM framework is appropriate to the nature, scale, and complexity of the business. Work with cross-functional business leaders to regularly identify key risks across all types and categories. Assess risks based on likelihood, impact, and level of mitigation.
    • Prepare and present ERM reporting, risk assessments, emerging risk updates, risk appetite results, ERI trends, and mitigation plans for senior leadership, management committees, the Risk Management Committee, Board-level audiences, regulators, and auditors, as appropriate.
  • Lead the Business Continuity Program. Complete risk analysis, business impact analysis, assessment, and evaluation for all CM Group internal departments and critical outsourced partners. Identify comprehensive strategic solutions to satisfy the various business, regulatory, and technology requirements.
  • Manage the development and delivery of training that facilitates corporate ERM and Business Continuity awareness.
  • Manage the development and implementation of tools, practices, policies, and risk technology solutions to analyze, monitor, and report enterprise risks.
  • Leverage internal and external relationships of the ERM Department to deliver projects on time. Exerts influence appropriately on outside teams to meet project deliverables while creating positive impact within the organization.
  • Professionally represent the company's position with regulators, auditors, rating agencies, external vendors, and other key stakeholders.

QUALIFICATIONS:
  • Professional certification or designation in risk management, business continuity, audit, information security, compliance, or a related discipline is preferred.
  • Bachelor's degree in business or a related field is required.
  • 12-15 years' risk management experience developing and implementing enterprise risk management programs, including writing policies and procedures, producing executive materials, supporting risk committees/meetings, and instituting industry best practice risk management principles and practices.
    • Experience supporting insurance regulatory reporting, ORSA-related activities, risk appetite development, KRI reporting, enterprise risk assessments, and management or Board-level risk governance forums is preferred.
  • Demonstrated management experience.
  • Proficient in current ERM tools, risk reporting processes, and, where applicable, governance, risk, and compliance technology platforms. Able to add to and/or build complex models, tools, dashboards, or reporting solutions and monitor their effectiveness. .
  • Excellent oral communication and writing skills to produce clear and concise materials.
  • High-level critical thinking skills, including strategic thinking, effective analysis of data, and the ability to aggregate information.
  • Strong project management discipline and demonstrated success overseeing multiple projects to completion.
  • Proven ability to foster productive relationships with diverse staff, including senior leadership.
  • Strong ability to influence and lead a successful team.
  • Detail oriented, with a hands-on approach.
  • Ability to travel as necessary.

WORK ENVIRONMENT:
Professional office environment.
NOTE: This job description in no way states or implies that these are the only duties performed by this employee. Employees may be requested to perform job-related tasks other than those specifically presented in this job description. The employer reserves the right to change or assign other duties to this position.
The CM Group is made up of Church Mutual Insurance Company, S.I., CM Regent Insurance Company, and CM Vantage Specialty Insurance Company.

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