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Director Store Operations Jobs in Bolingbrook, IL

Campus Store Leader

Chicago, IL · On-site

$18.75 - $25.75/hr

Execute store plans and daily operations for both traditional and rush (peak) periods consistent ... Greet customers and answers phones to provide information, direct callers, and resolve escalated ...

Assistant Store Leader

Chicago, IL · On-site

$16.50 - $20/hr

Store manager/district manager or direct manager approval Desired * Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager ...

Leverage your reports (financial, operational, safety, food safety, team and guest) to understand ... Store Director. But there are a few skills you should have from the get-go: 4-year degree or ...

Store Director

Wheaton, IL · On-site

$106K - $212K/yr

... and operational goals while ensuring your team can inform, educate and promote the suite of ... Store Director. But there are a few skills you should have from the get-go: • 4-year degree or ...

The Store Manager must be knowledgeable in all facets of store operations and be fully committed to ... Ability to direct, coordinate and set the example for associate's performance; * Ability to hold ...

The Store Manager must be knowledgeable in all facets of store operations and be fully committed to ... Ability to direct, coordinate and set the example for associate's performance; * Ability to hold ...

Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store * Optimize sales/operations opportunity, by leading the associates consistently executes ...

Store Manager

Orland Park, IL · On-site

$58K - $87K/yr

Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store * Optimize sales/operations opportunity, by leading the associates consistently executes ...

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

New

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

... the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Showing results 21-40

Director Store Operations information

See Bolingbrook, IL salary details

$22.2K

$100.5K

$182.9K

How much do director store operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director store operations in Bolingbrook, IL is $100,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $118,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.

How does a director of store operations typically collaborate with store managers and other department leaders to drive overall performance?

A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.

What is the difference between Director Store Operations vs Store Manager?

AspectDirector Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsBachelor's degree, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store sitesIn-store, direct customer interaction, daily store operations

The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.

What cities near Bolingbrook, IL are hiring for Director Store Operations jobs?

Cities near Bolingbrook, IL with the most Director Store Operations job openings:

Campus Store Leader

Follett Corporation

Chicago, IL • On-site

$18.75 - $25.75/hr

Full-time

Posted 16 days ago


Follett rating

4.8

Company rating: 4.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

651st of 737 rated retailers


Job description

Position Overview
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:
  • Execute sales promotions and special events (store, campus, community).
  • Partner with store leadership to review store financials and recalibrate goals to drive sales.
  • Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
  • Maintain appropriate inventory control in alignment with store operational procedures.
  • Keep all areas of the store environment neat, clean, and organized.
  • Shipping/Receiving responsibilities.
  • Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
  • Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
  • May review and approve store markups, markdowns, and write-offs within company guidelines.
  • Responsible for executing in-store course materials activities in collaboration with course materials leadership.

Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:
  • Train and coach team members on company and store standards.
  • Ensure team members follow company and store policies, procedures, and standards.
  • Perform onboarding procedures for new hires.
  • Schedule team members' work hours within the store's operating budget.
  • Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
  • Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
  • Drive market growth initiatives such as POS email collection.
  • Maintain service level agreements for OMS Orders.
  • Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.

Campus Relationships: Communicate and partner with the campus to include:
  • Day-to-day communication of store operational activities.
  • Facilitate campus events.

Other duties as assigned to support general store operations.
Follett Higher Education is a drug-free workplace environment.
  • Associate's Degree or equivalent.
  • 0-5 years of relevant experience.
  • Academic retail experience is a plus.
  • Strong organizational, time management, and problem-solving skills.
  • Strong customer service, communication, and presentation skills.
  • Strong analytical skills and financial acumen.
  • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
  • General computer skills.
  • Travel: minimal - less than 10%.

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