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Director Store Operations Jobs in California (NOW HIRING)

Store Operations Lead-3

Vista, CA

$21 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Store Operations Lead is a key operational role responsible for ensuring ... Minimum3 years of retail experience in a direct customer interactive environment.High volume ...

Store Operations Lead (SOL)

Redondo Beach, CA · On-site

$20.65 - $26.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Store Operations Lead is a key operational role responsible for ensuring ... Minimum 3 years of retail experience in a direct customer interactive environment. High volume ...

Store Operations Lead (SOL)

Irvine, CA · On-site

$20.65 - $26.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Store Operations Lead is a key operational role responsible for ensuring ... Minimum 3 years of retail experience in a direct customer interactive environment. High volume ...

Store Operations Lead (SOL)

Irvine, CA

$20.65 - $26.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Store Operations Lead is a key operational role responsible for ensuring ... Minimum3 years of retail experience in a direct customer interactive environment.High volume ...

Director of Store Support

Commerce, CA · On-site

$90K - $110K/yr

The Director of Store Support is responsible for overseeing and optimizing the support functions crucial to store operations. This role ensures that store managers and their teams receive the ...

Showing results 21-40

Director Store Operations information

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.

How does a director of store operations typically collaborate with store managers and other department leaders to drive overall performance?

A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.

What are the key skills and qualifications needed to thrive as a director of store operations?

To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.

What is the difference between Director Store Operations vs Store Manager?

AspectDirector Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsBachelor's degree, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store sitesIn-store, direct customer interaction, daily store operations

The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.

What are the most commonly searched types of Store Operations jobs in California?

The most popular types of Store Operations jobs in California are:

What cities in California are hiring for Director Store Operations jobs?

Cities in California with the most Director Store Operations job openings:

Infographic showing various Director Store Operations job openings in California as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Senior Director, Store Merchandising Initiatives

Ross Stores, Inc

Dublin, CA • Hybrid

$152K - $286K/yr

Full-time

Re-posted just now


Job description

GENERAL PURPOSE:

The Senior Director of Store Merchandising Initiatives is responsible for leading all strategic merchandising initiatives and projects for both Ross and dd's brands. Store Merchandising initiatives and strategic projects include (but are not limited to) updating store merchandise presentations, implementation of new product categories and programs, updating in-store fixture and signage programs, etc.  The Senior Director will be the primary point of contact for the Merchant Operations organization in New York and Los Angeles and in this capacity will be responsible for executing merchandising programs and strategies in stores through influence, communication, collaboration, and effective project management skills.  Additionally, they are responsible for leading all vendors and cross-functional business partners required to execute merchandising initiatives and deliver on project budgets and forecasted expenditures.  The Senior Director works closely with GVP, SVP, EVP level leaders in Store Operations as well as the buying offices, and in close partnership with Stores, Marketing, Finance, IT, Loss Prevention, and Strategic Sourcing.

The base salary range for this role is $152,200 - $286,450. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

    Leads and develops a team of high performing associates with a focus on execution, project management, problem solving, and process management.
    Provides strategic planning and governance in partnership with senior leaders and other business partners to lead new merchandising projects and initiatives for Ross and dd's in collaboration with the Buying offices in NY and LA.

    Is the lead partner for senior field leaders (SVP/RVP) on all merchandising initiatives and troubleshooting. In this role is the first responder and primary source of communication and executive updates for all merchandising initiatives; is responsible for building consensus on all changes, issues, and rollout plans.
    Leads and supports merchandising initiatives and programs as it relates to all other store operations programs, priorities and initiatives including New Store Openings, Remodels and Special Projects.
    Owns and maintains all expense and capital budgets associated with all related Merchandising projects and initiatives. Ensures projects are executed on time and within budget.  
    As required, owns everyday signing and merchandising programs and vendor relationships in both brands including support of New Stores and Remodels; supports development and implementation of promotional signing initiatives; support other activities in Store Operations as required.

COMPETENCIES:

    Problem Solving    
    Influence
    Process Management    
    Develop Teams
    Communication    
    Organizational Agility
    Collaboration    
    Strategic Agility

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

    BA/BS required, MBA preferred
    5-7 years of Store Operations experience, preferred 
    5-7 years leading teams in Corporate or Multi-Unit settings
    5-7 years of Project Management/PMO experience
    Proficiency in MS PowerPoint, Word, Excel, Project

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.  Also requires working in stores (sometimes before/after store hours) and some travel, as required. 
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.   
Consistent timeliness and regular attendance.  
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

    Leads a team of Directors and Senior Managers


DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position.  It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.  Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.