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Director Security Operations Center Jobs in Springfield, MA

Operations Center Dispatcher

Springfield, MA · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... a wide variety of operations center activities, managing all available resources to include ... direct supervision to accomplish goals • Scheduling & Quality Control The ideal candidate will ...

Collaborating with security operations center (SOC) analysts and threat detection engineers to prioritize, develop, tune, and maintain threat detection rules in Google SecOps to identify malicious ...

Lead global security operations centers (GSOC) and direct vendor and guard force management; ensure ... Experience standing up or modernizing a Security Operations Center (SOC/GSOC) model and protective ...

Senior Security Engineer

Glastonbury, CT · Remote

$95K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is primarily a leadership position within the Security Operations Center; in addition, it is a role that safeguards our customers, protects our reputation, and upholds the trust that countless ...

Security Officer- 40hrs

Hartford, CT · On-site

$16.25 - $19.25/hr

... Center locations, as assigned by the Security Leadership Team. This role responds promptly to ... Responsibilities Security Operations & Facility Safety-30% * Support day-to-day security operations ...

Security Officer- 40hrs

Hartford, CT · On-site

$16.25 - $19.25/hr

... Center locations, as assigned by the Security Leadership Team. This role responds promptly to ... Responsibilities Security Operations & Facility Safety-30% * Support day-to-day security operations ...

Security Officer - 16hrs

Hartford, CT · On-site

$16.25 - $19.25/hr

... Center locations, as assigned by the Security Leadership Team. This role responds promptly to ... Responsibilities Security Operations & Facility Safety-30% * Support day-to-day security operations ...

Security Officer- 16hrs

Hartford, CT · On-site

$16.25 - $19.25/hr

... Center locations, as assigned by the Security Leadership Team. This role responds promptly to ... Responsibilities Security Operations & Facility Safety-30% * Support day-to-day security operations ...

Security Officer - 40hrs

Hartford, CT · On-site

$16.25 - $19.25/hr

... Center locations, as assigned by the Security Leadership Team. This role responds promptly to ... Responsibilities Security Operations & Facility Safety-30% * Support day-to-day security operations ...

Security Officer- 16hrs

Hartford, CT · On-site

$16.25 - $19.25/hr

... Center locations, as assigned by the Security Leadership Team. This role responds promptly to ... Responsibilities Security Operations & Facility Safety-30% * Support day-to-day security operations ...

Security Officer - 40hrs

Hartford, CT · On-site

$16.25 - $19.25/hr

... Center locations, as assigned by the Security Leadership Team. This role responds promptly to ... Responsibilities Security Operations & Facility Safety-30% * Support day-to-day security operations ...

Security Officer - 40hrs

Hartford, CT · On-site

$16.25 - $19.25/hr

... Center locations, as assigned by the Security Leadership Team. This role responds promptly to ... Responsibilities Security Operations & Facility Safety-30% * Support day-to-day security operations ...

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Showing results 1-20

Director Security Operations Center information

See Springfield, MA salary details

$33.9K

$107.3K

$178.9K

How much do director security operations center jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director security operations center in Springfield, MA is $107,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the main challenges faced by a director security operations center in managing complex security incidents?

A Director of Security Operations Center often faces the challenge of responding quickly and effectively to sophisticated cyber threats while ensuring coordination across multiple teams. Balancing the need for immediate action with thorough incident analysis can be demanding, especially in high-pressure situations. Additionally, keeping the team motivated and updated with the latest tools and protocols, while managing resource constraints and compliance requirements, requires strong leadership and communication skills.

What does a director security operations center do?

A Director of Security Operations Center (SOC) oversees the team and processes responsible for monitoring, detecting, and responding to cybersecurity threats within an organization. They set strategic direction for the SOC, manage incident response, ensure compliance with security standards, and coordinate with other departments to protect company assets. The role also involves leading staff, optimizing technologies, and developing policies to improve the organization's overall security posture.

What are the key skills and qualifications needed to thrive as a director security operations center, and why are they important?

To thrive as a Director Security Operations Center, you need deep expertise in cybersecurity, threat management, incident response, and a relevant degree or certifications such as CISSP or CISM. Familiarity with SIEM platforms, intrusion detection systems, and security automation tools is typically required. Leadership, strategic thinking, and strong communication skills set exceptional candidates apart in this role. These skills are vital for effectively managing teams, protecting organizational assets, and ensuring a rapid and coordinated response to security threats.

What is the difference between Director Security Operations Center vs Security Operations Manager?

AspectDirector Security Operations CenterSecurity Operations Manager
CertificationsCISSP, CISM, GIAC certificationsCISSP, Security+
Work EnvironmentOversees entire SOC, strategic planningManages daily security operations, team supervision
ResponsibilitiesSets security policies, directs incident responseMonitors security alerts, manages security staff

The Director Security Operations Center focuses on strategic leadership and policy development for the SOC, while the Security Operations Manager handles daily operations and team management. Both roles require relevant certifications and work within the same industry environment, but differ in scope and level of responsibility.

What are the most commonly searched types of Security Operations Center jobs in Springfield, MA?

The most popular types of Security Operations Center jobs in Springfield, MA are:

What are popular job titles related to Director Security Operations Center jobs in Springfield, MA?

For Director Security Operations Center jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Director Security Operations Center jobs in Springfield, MA look for?

The top searched job categories for Director Security Operations Center jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Director Security Operations Center jobs?

Cities near Springfield, MA with the most Director Security Operations Center job openings:

Global Security Operations Center - Lead Analyst

Cigna

Bloomfield, CT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

23rd of 887 rated healthcare providers


Job description

Help protect our people, places, and operations around the world. As a GSOC Lead Analyst, you will bring calm, sound judgment, and expert coordination to high-impact security and life-safety events. You will guide shift-level response in a fast-moving, 24/7 environment, partner across the enterprise, and help the team learn and improve after every event.

Responsibilities

  • Lead the full incident lifecycle, from detection and validation through triage, response, escalation, stakeholder updates, and post-incident records.

  • Serve as the senior shift resource and provide clear decision support during urgent or complex events, without direct supervisory authority.

  • Serve as the GSOC Supervisor and direct contract personnel to support coverage, continuity, and time-sensitive decisions.

  • Turn security, travel, geopolitical, criminal, and natural-hazard information into practical recommendations for enterprise partners.

  • Deliver timely incident alerts, executive updates, situation reports, and requests for emergency support.

  • Partner with Global Security and Aviation, Human Resources, Legal, Corporate Communications, Facilities, Business Continuity, and Information Technology during critical events.

  • Strengthen GSOC performance by reviewing incident records, intelligence products, operator communications, and mass notifications for quality and accuracy.

  • Use dashboards, service measures, and operational reports to spot gaps, recommend improvements, and support data quality.

  • Help build team readiness through operator training, scenario exercises, knowledge checks, drills, and coaching.

  • Monitor GSOC system health, address issues within approved authority, and escalate concerns to technology teams, facilities partners, or vendors.

  • Support after-action reviews, corrective actions, audits, technology upgrades, process redesign, and program improvements.

  • Perform other duties as assigned

Required Qualifications

  • 10+ years of progressive experience in corporate security operations, emergency management, a GSOC, command center, public safety, or a similar 24/7 setting.

  • 5+ years of experience providing operational leadership, incident coordination, training, or senior-level support in a control center or similarly complex setting.

  • Advanced knowledge of incident management, critical-event communication, escalation protocols, and physical security technologies.

  • Demonstrated skill in threat intelligence, geopolitical risk assessment, crisis management, and approved open-source research.

  • Experience using dashboards, analytics, service measures, and reports to improve operational performance.

  • Clear written and verbal communication, strong judgment, discretion, and the ability to manage competing needs during fast-changing events.

  • Proficiency with Microsoft 365, collaboration tools, incident management platforms, and common GSOC technologies.

  • Ability to work assigned nights, weekends, and holidays; support a 24/7 operation; join an on-call rotation; and assist with emergency response exercises and urgent needs.

Preferred Qualifications

  • Associate degree or higher in criminal justice, emergency management, security management, intelligence studies, or a related field.

  • Experience supporting travel risk, employee safety, facility security, business continuity, technology implementation, system upgrades, or process improvement.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 73,900 - 123,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.


What Cigna Healthcare employees say

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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