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Director Salesforce Implementation Partner Jobs in Illinois

SMBHD

Salesforce Manager, Client Support

Chicago, IL · On-site

$57.25 - $75.75/hr

Partner with clients to evaluate solution options, clearly articulating tradeoffs, impacts, and implementation considerations. * Own delivery execution and support tickets end to end, including ...

SMBHD

Salesforce Manager, Client Support

Chicago, IL

$57.25 - $75.75/hr

Partner with clients to evaluate solution options, clearly articulating tradeoffs, impacts, and implementation considerations. * Own delivery execution and support tickets end to end, including ...

SMBHD

Salesforce Manager, Client Support

Chicago, IL · On-site

$57.25 - $75.75/hr

Partner with clients to evaluate solution options, clearly articulating tradeoffs, impacts, and implementation considerations. * Own delivery execution and support tickets end to end, including ...

Sonsoft Inc

Salesforce Developers

Chicago, IL

$57.25 - $75.75/hr

SOAP implementation of the APIs both Enterprise and Partner WSDL * Single Sign On & Java experience ... direct clients requirements ** U.S. Citizens and those who are authorized to work independently in ...

Sonsoft Inc

Salesforce Developers

Chicago, IL · On-site

$57.25 - $75.75/hr

SOAP implementation of the APIs both Enterprise and Partner WSDL * Single Sign On * Java experience ... Additional Information Connect with me @ www.linkedin.com/in/WaseemRaheelAhmed for direct clients ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

... implement REST/SOAP API integrations between Salesforce and third-party systems (CCaaS, iPaaS ... partnership with the Senior Director, Product, Operator League and cross-functional stakeholders ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

... implement REST/SOAP API integrations between Salesforce and third-party systems (CCaaS, iPaaS ... partnership with the Senior Director, Product, Operator League and cross-functional stakeholders ...

Sonsoft Inc

SFDC Analyst

Chicago, IL · On-site

SOAP implementation of the APIs both Enterprise and Partner WSDL * Single Sign On & Java experience ... Additional Information Connect with me at (For Direct Clients Requirements) ** U.S. Citizens and ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

... implement REST/SOAP API integrations between Salesforce and third-party systems (CCaaS, iPaaS ... partnership with the Senior Director, Product, Operator League and cross-functional stakeholders ...

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Director Salesforce Implementation Partner information

What are the key skills and qualifications needed to thrive as a Director Salesforce Implementation Partner?

To excel as a Director Salesforce Implementation Partner, you need deep expertise in Salesforce platforms, project management, and business process optimization, typically backed by a relevant degree and Salesforce certifications (such as Salesforce Certified Administrator or Consultant). Proficiency with Salesforce tools (Sales Cloud, Service Cloud, Marketing Cloud), integration platforms, and project management systems is essential. Strong leadership, stakeholder management, and communication skills help drive cross-functional alignment and successful client outcomes. These capabilities are crucial for delivering complex Salesforce solutions on time and within budget while ensuring client satisfaction.

What are the primary challenges a Director Salesforce Implementation Partner faces when managing multiple client projects simultaneously?

A Director Salesforce Implementation Partner often manages several client projects at once, which can present challenges such as balancing competing priorities, ensuring consistent communication across teams, and maintaining high-quality deliverables within tight deadlines. Coordinating cross-functional teams—including developers, consultants, and client stakeholders—requires strong organizational skills and adaptability. Effective directors use robust project management methodologies and proactive risk mitigation strategies to address these challenges and ensure project success.

What is the difference between Director Salesforce Implementation Partner vs Salesforce Consultant?

AspectDirector Salesforce Implementation PartnerSalesforce Consultant
CredentialsSalesforce certifications, leadership experience, partner program knowledgeSalesforce certifications, technical and functional expertise
Work EnvironmentLeadership roles in partner organizations, strategic planning, client managementProject-based, client-facing, technical or functional focus
Employer & Industry UsageSalesforce partner companies, consulting firms, large enterprisesConsulting firms, freelance, internal Salesforce teams

The main difference is that a Director Salesforce Implementation Partner oversees large-scale Salesforce projects and manages partner relationships, while a Salesforce Consultant focuses on implementing solutions and providing technical or functional expertise. The director role involves strategic leadership, whereas the consultant role is more hands-on with project execution.

What does a Director Salesforce Implementation Partner do?

A Director Salesforce Implementation Partner leads teams in planning, executing, and managing Salesforce implementation projects for client organizations. They oversee the full project lifecycle, from initial consultation and requirements gathering to deployment and post-launch support. This role also involves building client relationships, ensuring solutions align with business goals, and managing budgets and timelines. Directors collaborate closely with stakeholders and technical teams to deliver high-quality Salesforce solutions that drive organizational success.

What cities in Illinois are hiring for Director Salesforce Implementation Partner jobs?

Cities in Illinois with the most Director Salesforce Implementation Partner job openings:

Director Salesforce Implementation Partner jobs near you

Salesforce Manager, Client Support

SMBHD

Chicago, IL • On-site

$57.25 - $75.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

SMBHD (www.smbhd.com) is a Chicago-based, award-winning Salesforce consulting partner dedicated to helping small and mid-sized organizations solve complex business challenges with innovative, tailored solutions. With a business-first approach, our team of consultants, developers, and engineers delivers scalable Salesforce solutions that exceed out-of-the-box functionality. We specialize in leveraging the full Salesforce ecosystem, including Sales Cloud, Service Cloud, Field Service, Experience Cloud, Revenue Cloud, and Data Cloud, along with custom development and AI-driven enhancements. Serving diverse industries like Construction, Engineering, Manufacturing, and Professional Services, SMBHD is known for its expertise in Field Service and Experience Cloud. Our people-first approach emphasizes empathy, collaboration, and accountability to deliver exceptional results for our clients.
Role Description
This is a full-time on-site role located in Chicago, IL, for a Salesforce Manager, Client Support. The role involves leading and managing a team of Salesforce consultants to deliver outstanding support services. Responsibilities include managing client relationships, overseeing issue resolution, ensuring the optimization and enhancement of Salesforce implementations, and providing guidance on best practices. The Salesforce Manager will also analyze client needs, create strategic support solutions, and manage project deliverables to meet goals and deadlines. Regular collaboration with clients and internal teams is a key aspect of this role.
You Will
  • Serve as the primary point of accountability and liaison between SMBHD and strategic support clients.
  • Manage a pod / team of Salesforce consultants accountable for delivering client work.
  • Partner with clients to evaluate solution options, clearly articulating tradeoffs, impacts, and implementation considerations.
  • Own delivery execution and support tickets end to end, including planning, timelines, resourcing, risk management, and successful client outcomes.
  • Lead client discovery and solution design, including gathering business requirements, defining user stories, facilitating whiteboarding sessions, and recommending scalable Salesforce architectures.
  • Break down solution designs into executable work and guide junior consultants in implementation.
  • Review, validate, and provide feedback on work completed by junior team members to ensure quality, scalability, and adherence to best practices.
  • Collaborate with developers on integrations, APIs, and light programmatic solutions.
  • Demo delivered solutions, lead client training sessions, and serve as a trusted technical advisor to ensure adoption, scalability, and long-term platform health.
  • Act as the senior escalation point for delivery or technical issues, supporting course correction and decision-making when needed.
  • Support project scoping, estimation, and planning for new initiatives and enhancements.
  • Mentor and guide Salesforce Consultants through technical leadership, coaching, and knowledge sharing.
  • Collaborate across Delivery, Support, Sales, and Leadership teams to drive strong client outcomes.
  • Identify and contribute to internal process improvements, delivery standards, and best practices.

You Have
  • Bachelor's degree in Computer Science, Mathematics, MIS, or a related field, or equivalent professional experience.
  • 7+ years delivering Salesforce solutions, including leading multiple implementations from discovery through delivery.
  • Strong expertise across multiple Salesforce products and clouds.
  • Proven understanding of Salesforce architecture, including data modeling, automation, security, reporting, and platform limits.
  • Working knowledge of integrations, APIs, middleware, and light Apex-based solutions.
  • Exceptional analytical and problem-solving skills.
  • Strong communication skills, with the ability to work effectively with both technical and non-technical stakeholders.
  • Experience managing, guiding or mentoring junior consultants and contributing to high-quality delivery outcomes.

Bonus Points
  • Consulting or managed services experience
  • Experience supporting both project-based and ongoing client engagements
  • Background in marketing, accounting, or other business domains
  • Experience contributing to internal process or delivery improvements

Perks
  • Medical, Dental, Vision & Disability Insurance
  • 401(k) with 6% match (no vesting)
  • Flexible schedule
  • Certification support and continued learning opportunities
  • An opportunity to work with a team passionate about Salesforce and delivering results

Our Core Values
  • Get S*&% Done.
  • Be Smart and Ambitious.
  • Be Compassionate Towards Everyone.
  • Come to Work Positive and Excited.
  • Be Collaborative with Sharp Elbows.

Apply