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Job Title: Facilities Manager
Team: Program
Classification: Full-Time, Exempt
Reports To: Director of Programs
Direct Reports: Maintenance Technician(s), Facilities-related Volunteer(s)

Effective Date: February 2026

Position Summary

The Facilities Manager is responsible for the safe, reliable, and mission-supportive operation of all Oliver Gospel Mission facilities. This role oversees a multi-site, mixed-use portfolio, including two shelters (24/7 residential environments), administrative offices, a coffee shop and roastery (industrial equipment environment), a thrift store/retail site (public-facing), a donation processing center (logistics and material handling), and any additional future facilities acquisitions.

This is a long-term facilities leadership role. In the initial phase, the Facilities Manager will prioritize stabilizing life safety and compliance, address deferred maintenance, and implement foundational systems (preventive maintenance programs, CMMS/work order discipline, and safety routines). As these foundations are established, the role will transition into sustaining predictable, high-quality facilities operations and driving continuous improvement and stewardship of mission assets over time.

The Facilities Manager reports to the Director of Programs and partners closely with that role to ensure facilities directly support guest safety, program continuity, and organizational operations. While the primary executive liaison is the Director of Programs, the Facilities Manager is expected to communicate clearly and appropriately with executive leadership, in coordination with the Director of Programs, when facilities issues materially impact mission operations, safety, or continuity of care.

Position Responsibilities

• Lead day-to-day facilities operations across all mission properties, ensuring safe, functional, and well-maintained environments.
• Conduct routine facilities assessments and safety walks across all sites; prioritize life safety, regulatory compliance, and mission-critical uptime.
• Develop, document, implement, and sustain preventive maintenance programs for all major building systems (HVAC, plumbing, electrical, fire protection, security/access control, generators, and other critical equipment).
• Establish and manage a CMMS/work order system to track assets, work orders, preventive maintenance activities, and compliance documentation.
• Maintain accurate asset inventory and contribute to capital repair and replacement planning across the facilities portfolio.

Safety, Compliance & Risk Management

• Ensure compliance with applicable safety, fire/life safety, health, and environmental regulations.
• Prepare facilities for inspections and audits; maintain documentation and corrective action plans.
• Lead facilities response during emergencies and coordinate with executive leadership on prioritization, communication, and recovery.

People, Vendors & Standards

Executive Interface & Communication

• Communicate facilities risks, priorities, and trade-offs clearly to the Director of Programs and, when appropriate, to executive leadership.
• Translate technical facilities issues into mission impact and guest/customer/staff safety implications.
• Contribute to facilities budgeting, resource stewardship, and longer-term capital planning through the Director of Programs.

On-Call & Hands-On Leadership

• Participate in an on-call rotation for facilities emergencies impacting shelters and mission operations.
• Provide hands-on leadership presence during critical incidents, urgent repairs, and major maintenance events.

Qualifications & Experience

• Demonstrated experience leading facilities operations across multiple sites and diverse facility types (residential, industrial, logistics, public-facing, and administrative).
• Proven ability to stabilize under-resourced or older facilities environments and implement foundational systems.
• Strong working knowledge of HVAC, plumbing, electrical, fire/life safety systems, and general building systems oversight.
• Experience implementing or managing CMMS/work order systems and preventive maintenance programs preferred.
• Track record of safety, compliance, and risk management leadership.
• Ability to lead teams and vendors with accountability, professionalism, and clarity.
• Comfort partnering closely with the Director of Programs and operating in mission-driven and guest-facing environments.
• Valid driver’s license: ability to travel between sites and respond to facilities emergencies as needed.

Mission & Culture Alignment

• Affirm Oliver Gospel Mission’s Statement of Faith, Vision, Mission, Core Values, and How We Work.
• Model Christ-centered leadership marked by love, integrity, humility, and service.
• Demonstrate the ability to lead compassionately in environments serving diverse, vulnerable populations while maintaining healthy professional boundaries.

Work Environment & Physical Requirements