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Director Reverse Logistics Jobs in Washington, DC

Pep Boys

Store Manager

Hyattsville, MD · On-site

Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising ... reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices.

Pep Boys

Store Manager

Hyattsville, MD

Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising ... reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices.

Macy's

Manager, Merchandise Execution

Bethesda, MD

$61K - $103K/yr

... reverse logistics, they bring creativity, visual flair, and trend knowledge to create inspiring ... Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and ...

Macy's

Manager, Merchandise Execution

Bethesda, MD · On-site

$61K - $103K/yr

... reverse logistics, they bring creativity, visual flair, and trend knowledge to create inspiring ... Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and ...

Pep Boys

Assistant Service Manager

Manassas, VA

$20.79 - $26.40/hr

... reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts ... Performs CVIs and other service-related tasks as qualified and directed. * Assist in monitoring the ...

Pep Boys

Assistant Service Manager

Annandale, VA · On-site

$20.79 - $26.40/hr

... reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts ... Performs CVIs and other service-related tasks as qualified and directed. * Assist in monitoring the ...

Pep Boys

Assistant Service Manager

Annandale, VA · On-site

$20.79 - $26.40/hr

... reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts ... Performs CVIs and other service-related tasks as qualified and directed. * Assist in monitoring the ...

Pep Boys

Assistant Service Manager

Annandale, VA · On-site

$20.79 - $26.40/hr

... reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts ... Performs CVIs and other service-related tasks as qualified and directed. * Assist in monitoring the ...

Pep Boys

Assistant Service Manager

Manassas, VA · On-site

$20.79 - $26.40/hr

... reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts ... Performs CVIs and other service-related tasks as qualified and directed. * Assist in monitoring the ...

C10 Labs

Founding Product Designer

Washington, DC · On-site +1

$40 - $50/hr

Our founding team brings together leaders from manufacturing, logistics, reverse supply chains ... Direct collaboration with founders and engineering leadership * Opportunity to define the design ...

C10 Labs

Founding Product Designer

Washington, DC

$40 - $50/hr

Our founding team brings together leaders from manufacturing, logistics, reverse supply chains ... Direct collaboration with founders and engineering leadership * Opportunity to define the design ...

Leidos

Senior Chemical Engineer/Chemist

Reston, VA · On-site

$131K - $237K/yr

We are seeking a Senior Chemical Engineer or Chemist to lead reverse engineering analysis on ... Evaluate foreign CW/WMD doctrine, strategy, stockpile logistics, and research, development, testing ...

Leidos

Senior Chemical Engineer/Chemist

Reston, VA

$131K - $237K/yr

We are seeking a Senior Chemical Engineer or Chemist to lead reverse engineering analysis on ... Evaluate foreign CW/WMD doctrine, strategy, stockpile logistics, and research, development, testing ...

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All JobsReverse Logistics JobsDirector Reverse Logistics JobsDirector Reverse Logistics Jobs in Washington, DC

Director Reverse Logistics information

See Washington, DC salary details

$49.8K

$138.6K

$211.2K

How much do director reverse logistics jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director reverse logistics in Washington, DC is $138,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,300.00 and $159,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of reverse logistics, and how can they be addressed?

A Director of Reverse Logistics often faces challenges such as managing unpredictable return volumes, optimizing costs in the returns process, and ensuring coordination across multiple departments like customer service, warehousing, and transportation. To address these issues, directors implement robust tracking systems, establish efficient return policies, and foster strong communication with both internal teams and third-party partners. Staying current with technology and industry trends also helps streamline operations and improve customer satisfaction.

What does a director of reverse logistics do?

A Director of Reverse Logistics oversees the processes involved in returning goods from customers back to the company, including managing product returns, recycling, refurbishing, and disposal. Their main goal is to optimize the efficiency and cost-effectiveness of reverse supply chain operations while ensuring environmental compliance and customer satisfaction. This role often collaborates with supply chain, operations, and customer service teams to develop strategies that minimize waste and recover value from returned products.

What are the key skills and qualifications needed to thrive as a director of reverse logistics?

To thrive as a Director of Reverse Logistics, you need expertise in supply chain management, data analysis, and process optimization, often supported by a relevant bachelor’s or master’s degree and significant logistics experience. Familiarity with ERP systems, WMS (Warehouse Management Systems), and certifications like Six Sigma or APICS are typically important. Strong leadership, problem-solving abilities, and excellent communication skills help drive cross-functional collaboration and effective team management. These skills are crucial for maximizing value recovery, reducing costs, and ensuring efficient and sustainable reverse logistics operations.

What is the difference between Director Reverse Logistics vs Logistics Manager?

AspectDirector Reverse LogisticsLogistics Manager
CredentialsBachelor's degree, often with supply chain certificationsBachelor's degree in logistics, supply chain, or related field
Work EnvironmentStrategic planning, overseeing reverse logistics operationsManaging daily logistics activities, coordinating teams
Industry UsageUsed in companies with complex reverse logistics needsCommon across various industries for general logistics management
Search/Comparison IntentUnderstanding senior roles in reverse logisticsManaging logistics operations at operational level

The main difference is that the Director Reverse Logistics focuses on strategic oversight and planning of reverse logistics processes, while the Logistics Manager handles day-to-day operations. The director role involves higher-level decision-making and policy development, whereas the manager executes logistics activities on the ground.

What are the most commonly searched types of Reverse Logistics jobs in Washington, DC? The most popular types of Reverse Logistics jobs in Washington, DC are:
What are popular job titles related to Director Reverse Logistics jobs in Washington, DC? For Director Reverse Logistics jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Director Reverse Logistics jobs in Washington, DC look for? The top searched job categories for Director Reverse Logistics jobs in Washington, DC are:
Director Reverse Logistics jobs near you
Infographic showing various Director Reverse Logistics job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $138,625 per year, or $66.6 per hour.

Store Manager

Pep Boys

Hyattsville, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

286th of 363 rated vehicle maintenance

Job description

Position Summary
Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned. This position has been designated as a safety-sensitive position.
Duties & Responsibilities
  • Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws.
  • Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems.
  • Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, associates observations and Area Director feedback.
  • Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems.
  • Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels. Source key shop (technician) and selling positions regularly in order to have talent readily available for increased staffing and customer needs. Partners as appropriate to interview, hire, demote, and promote external and internal candidates.
  • Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs.
  • Ensure the execution of customer service standards and customer satisfaction programs, and ensure the equitable resolution of customer complaints. Follow all policies and procedures related to cash, credit, check, refund and return policies.
  • Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices.
  • Partner with the Fleet business team to maintain and build Fleet service customer relationships.
  • Advise associates, technicians, and customers on tires, parts and service programs.
  • Effectively communicates with all store associates, managers, and customers.
  • Key holder and responsible for basic and detailed opening and closing responsibilities.
  • Other duties as assigned.

Knowledge, Skills, and Abilities
  • High school diploma or equivalent required.
  • One year of experience in automotive service environment.
  • Completion of a two-year college, technical program, or one to three (1-3) years of service industry experience and a minimum of one (1) year supervisory experience.
  • Valid Driver's License.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Acted as a work lead or supervisor previously.
  • Ability to exercise judgement and to work independently.
  • Strong customer service skills.
  • Ability to handle difficult customer situations.
  • Comfortable utilizing up-sell techniques.
  • Strong cash handling skills, including the use of POS systems.
  • Strong verbal communication skills.
  • Demonstrated consistency, accuracy and follow-through.
  • Ability to work Days, Nights, Holidays and Weekends.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
  • Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.
  • Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.
  • High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment.

Benefits
  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members

Pay Range
  • $70,730 to $104,300 per year based on experience
  • Commission and Bonus potential

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

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Benefits

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

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