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Director Retention Engagement Jobs (NOW HIRING)

Ocean Community YMCA

Membership Director

Mystic, CT · On-site

$60K - $65K/yr

The Ocean Community YMCA is seeking an experienced, service-oriented Membership Director to lead ... Develop and implement strategies to increase membership, retention, engagement, and revenue.

Ocean Community YMCA

Membership Director

Mystic, CT · On-site

$60K - $65K/hr

The Ocean Community YMCA is seeking an experienced, service-oriented Membership Director to lead ... Develop and implement strategies to increase membership, retention, engagement, and revenue.

Jose Andres Group

People Director DC

Washington, DC · On-site

Director of People Location: Washington, DC Department: People & Culture Reports To: CCO and ... Develop and implement employee engagement initiatives that strengthen retention and workplace ...

José Andrés Group

People Director DC

Washington, DC · On-site

Director of People Location: Washington, DC Department: People & Culture Reports To: CCO and ... Develop and implement employee engagement initiatives that strengthen retention and workplace ...

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How much do director retention engagement jobs pay per year?

As of Sep 15, 2026, the average yearly pay for director retention engagement in the United States is $91,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Director Retention Engagement job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $91,600 per year, or $44 per hour.

Membership Director

Mystic, CT • On-site

Ocean Community YMCA
Fitness and Sports Centers • 51 - 200 employees
Learn more about Ocean Community YMCAexternal

$60K - $65K/yr

Full-time

Medical, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Ocean Community YMCA is seeking an experienced, service-oriented Membership Director to lead membership growth, retention, engagement, and Welcome Center operations at the Naik Family Branch located in Mystic, CT. This position provides leadership to the Membership team and helps ensure an exceptional experience for members, guests, and prospective members.
Key Responsibilities:
  • Develop and implement strategies to increase membership, retention, engagement, and revenue.
  • Monitor membership trends, goals, member feedback, and performance measures.
  • Oversee daily Welcome Center and Child Watch operations and maintain high member-service standards.
  • Recruit, train, schedule, supervise, and develop Membership and Child Watch staff.
  • Ensure membership transactions, program registrations, financial assistance, and account changes are processed accurately.
  • Manage the Membership budget and prepare monthly reports and performance analyses.
  • Coordinate membership marketing, communications, events, and community outreach.
  • Build relationships with members, community partners, and local leaders.
  • Support the YMCA's Annual Campaign, fundraising activities, and special events.

Qualifications:
  • Bachelor's degree in sales, marketing, communications, or a related field preferred.
  • Five or more years of experience in membership, sales, marketing, or a related area preferred.
  • Demonstrated success in sales and revenue growth.
  • Previous staff-supervision and leadership experience required.
  • Strong interpersonal, customer-service, presentation, and communication skills.
  • Excellent computer skills and proficiency with standard business software.
  • Ability to develop professional relationships with members, staff, community partners, and local leaders.
  • Ability to obtain and maintain required CPR/AED, First Aid, and Emergency Oxygen Administration certifications.

Schedule:
This is a full-time, exempt position. The schedule will vary based on branch needs and may include one weekend day, along with occasional evenings or special events. The pay range for this position is $60,000-$65,000 per year.
Benefits:
  • Medical insurance available the first of the month following the first 30 days of employment
  • Company-paid life insurance
  • Vacation time
  • Personal time
  • Sick time
  • Paid holidays

Join Our Team!
At the Y, our work strengthens the community through youth development, healthy living, and social responsibility. We are welcoming, genuine, hopeful, nurturing, and determined-and we are looking for a leader who shares those values.
The Ocean Community YMCA is an equal opportunity employer committed to creating an inclusive environment for employees and members.

Apply