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Director Retail Operations Jobs in Rochester, NY

Byrne Dairy and Deli

Operations Manager

Newark, NY · On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... Supervise others by assigning/directing work, conducting employee evaluations, staff training and ...

Byrne Dairy and Deli

Operations Manager

Brockport, NY · On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... Supervise others by assigning/directing work, conducting employee evaluations, staff training and ...

Byrne Dairy and Deli

Operations Manager

Canandaigua, NY · On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... Supervise others by assigning/directing work, conducting employee evaluations, staff training and ...

Ulta Beauty, Inc.

Operations Manager

Victor, NY · On-site

This leader drives the store's retail business through a focus on performance (sales, inventory ... Ensure direct reports regularly participate in ongoing training, including brand and category ...

CVS Health

Operations Manager

Rochester, NY · On-site

$21 - $35/hr

... Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead ...

Saks

Merchandise Operations Associate

Bergen, NY · On-site

$19.61 - $24.51/hr

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled ... Complete daily store operations and help direct leads and managers including: Merchandise handling ...

Saks

Merchandise Operations Associate

Bergen, NY · On-site

$19.61 - $24.51/hr

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled ... help direct leads and managers including: • Merchandise handling, transfers, and processing of ...

NABIS

Operations Manager

Rochester, NY

$80K/yr

The Operation Manager will report to the New York Director of Operations and will be responsible ... retailers. You'll work closely with leaders across Operations, Engineering, Finance, Central Ops ...

Nabis

Operations Manager

Rochester, NY · On-site

$80K/yr

The Operation Manager will report to the New York Director of Operations and will be responsible ... retailers. You'll work closely with leaders across Operations, Engineering, Finance, Central Ops ...

NABIS

Operations Manager

Rochester, NY · On-site

$80K/yr

The Operation Manager will report to the New York Director of Operations and will be responsible ... retailers. You'll work closely with leaders across Operations, Engineering, Finance, Central Ops ...

TCA Professional Services

Retail Sales

Rochester, NY · On-site

$16/hr

Direct customers to merchandise within the store * Ensure that retail space stays uncluttered ... Other duties not listed here may be assigned as necessary to ensure the proper operations of the ...

Midtown Athletic Club

Retail Sales

Rochester, NY

$16/hr

Direct customers to merchandise within the store * Ensure that retail space stays uncluttered ... Other duties not listed here may be assigned as necessary to ensure the proper operations of the ...

Ontario ARC

Retail Assistant

Canandaigua, NY · On-site

$16.19 - $17.24/hr

This position supports daily store operations by greeting and assisting customers, handling sales ... Responsibilities * Assist groomer as directed during appointments as needed. * Perform cleaning ...

The Arc Ontario

Retail Assistant

Canandaigua, NY · On-site

$16.19 - $17.24/hr

This position supports daily store operations by greeting and assisting customers, handling sales ... Responsibilities * Assist groomer as directed during appointments as needed. * Perform cleaning ...

The Arc Ontario

Retail Assistant

Canandaigua, NY · On-site

$16.19 - $17.24/hr

This position supports daily store operations by greeting and assisting customers, handling sales ... Responsibilities * Assist groomer as directed during appointments as needed. * Perform cleaning ...

Bass Pro Shops

Retail Department Manager

Victor, NY · On-site

Operations (Front-End, Customer Service & Receiving) * Firearms POSITION SUMMARY: The Retail ... Executes all Sales plans as directed by the Company. * Opens and Closes the Store. * Obtains ...

Staples

Retail Sales Supervisor (Webster, NY)

Webster, NY · On-site

$18 - $18.35/hr

Retail Sales Supervisors champion customer engagement and oversee the front of store operations ... Perform Floor Leader role, directing the team to deliver a great customer experience in all areas ...

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All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Rochester, NY

Director Retail Operations information

See Rochester, NY salary details

$22.2K

$100.3K

$182.5K

How much do director retail operations jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director retail operations in Rochester, NY is $100,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $118,400.00 per year, depending on experience, location, and employer.

What does a Director of Retail Operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a Director of Retail Operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are popular job titles related to Director Retail Operations jobs in Rochester, NY? For Director Retail Operations jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in Rochester, NY look for? The top searched job categories for Director Retail Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Director Retail Operations jobs? Cities near Rochester, NY with the most Director Retail Operations job openings:
Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,260 per year, or $48.2 per hour.

Operations Manager

Byrne Dairy and Deli

Newark, NY • On-site

$46K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Description:
Byrne Dairy & Deli - Operations Managers - Full Time
Benefits Including Paid Vacation
Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu!
Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned company is actively seeking an Operations Manager. We offer competitive salary and great benefits. We are dedicated to creating a work environment where employees do their best work and deeply committed to advancing our employees.
Purpose of Position
Manages the entire retail and food service department in a single Byrne Dairy & Deli store according to company policies, procedures, and federal/state requirements. In your role as an Operations Manager, you will be responsible for the smooth operation of your store and food service area, effective employee management, and delivery of exceptional customer service. This is a very hands-on role, and you will spend most of your time on the store floor working with employees and customers.
Job Responsibilities
As an Operations Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.
Your specific duties will include:
  • Ensuring customer loyalty by providing exceptional customer service, responding to customer's questions and resolving their problems and needs in a friendly, accurate and timely manner
  • Maintaining your store's gross profit and ensuring proper inventory management
  • Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs
  • Performing human resource management duties to include supervising, training, hiring and communicating with corporate management
  • Planning and preparing work schedules and assigning employees to specific duties
  • Ensuring that payroll remains within the projected hours set by the corporate office
  • Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines
  • Maintaining stock levels, inventory and stock rotation to required level
  • Protecting employees and customers by providing a safe and clean store environment

Job Requirements
As an Operations Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills. Operations Managers work a minimum of 45 hours weekly.
  • High School Diploma
  • Leadership skills and a strong will to succeed
  • Minimum 3 years retail experience
  • Minimum 3 years supervisory experience
  • Equivalent combination of experience and education.
  • Supervise others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions. Develop and/or implement new and current policies/procedures/standards and/or rules/regulations.

Physical Demands
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to climb or balance on a ladder and stoop, kneel, or crouch when stocking and cleaning shelves. The employee must be able to lift and/or move up to 50 pounds. The employee must be able to work in varying temperatures. Working in coolers and freezers.
Benefits
As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and respected family-owned company with one of the region's most recognized and popular brands. We will provide you with comprehensive online and hands-on training to prepare you for your role plus ongoing product and professional training to ensure your continued success with Byrne Dairy & Deli. Our commitment to promoting from within means that there is also plenty of room for advancement in our organization, with opportunities to move into management roles at the district level and beyond. Your hard work and professional dedication will be rewarded with a competitive compensation package that includes benefits.
Your benefits will include:
  • Medical, dental and vision coverage
  • Advanced Scheduling
  • 401(k)
  • Paid vacation
  • Paid sick leave
  • Scholarships
  • Employee recognition program

Estimated Salary: $46,000-52,000 annually
Employer's Disclaimer
  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

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