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Director Retail Operations Jobs in Rochester, NY

2020 Companies

HP Retail Sales Representative

Victor, NY · On-site

$17.50/hr

Direct customers by escorting them to displays; assess needs and suggests products to fit those ... Responsible for accurately tracking and communicating all activity to Retail Operations * Ensure ...

2020 Companies

HP Retail Sales Representative

Victor, NY · On-site

$17.50/hr

Direct customers by escorting them to displays; assess needs and suggests products to fit those ... Responsible for accurately tracking and communicating all activity to Retail Operations * Ensure ...

Monro

Director of Marketing Operations

Rochester, NY

Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as ...

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

Prior experience in retail, automotive services, or multi-location businesses preferred but not ... operations at our Store Support Center in Rochester, New York. If you like helping others, as much ...

Go! Retail Group

Go! Key Holder

Victor, NY

$16/hr

We are an established retailer with a passion for innovation, operations and community. The parent ... Reset features and promotions as directed * Complete regular housekeeping tasks Opening & Closing ...

Go! Retail Group

Go! Key Holder

Victor, NY

$16/hr

We are an established retailer with a passion for innovation, operations and community. The parent ... Reset features and promotions as directed * Complete regular housekeeping tasks Opening & Closing ...

Byrne Dairy and Deli

Operations Manager

East Rochester, NY · On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... Supervise others by assigning/directing work, conducting employee evaluations, staff training and ...

Byrne Dairy and Deli

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... Supervise others by assigning/directing work, conducting employee evaluations, staff training and ...

Byrne Dairy and Deli

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... Supervise others by assigning/directing work, conducting employee evaluations, staff training and ...

Byrne Dairy and Deli

Operations Manager

Rochester, NY · On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... Supervise others by assigning/directing work, conducting employee evaluations, staff training and ...

Byrne Dairy and Deli

Operations Manager

Palmyra, NY · On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... Supervise others by assigning/directing work, conducting employee evaluations, staff training and ...

Byrne Dairy and Deli

Operations Manager

Batavia, NY · On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... Supervise others by assigning/directing work, conducting employee evaluations, staff training and ...

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Director Retail Operations information

See Rochester, NY salary details

$22.2K

$100.3K

$182.5K

How much do director retail operations jobs pay per year?

As of Jul 8, 2026, the average yearly pay for director retail operations in Rochester, NY is $100,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $118,400.00 per year, depending on experience, location, and employer.

What does a Director of Retail Operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a Director of Retail Operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are popular job titles related to Director Retail Operations jobs in Rochester, NY? For Director Retail Operations jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in Rochester, NY look for? The top searched job categories for Director Retail Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Director Retail Operations jobs? Cities near Rochester, NY with the most Director Retail Operations job openings:
Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,260 per year, or $48.2 per hour.
Retail Cosmetic Sales - Full Time (Cosmetics Experience PREFERRED)

Retail Cosmetic Sales - Full Time (Cosmetics Experience PREFERRED)

Boscov's

Rochester, NY • On-site

$16.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Boscov's Department Store rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description


Retail Cosmetics Sales Consultant
Experienced Retail Cosmetics Sales Consultants-do you have a passion for helping others and marketing products? Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Retail Cosmetics Sales Consultants to join our growing retail team working in our cosmetics counter.
As part of a fast-paced, dynamic team, you will assist with customer events, discuss strategies and ideas to drive the sales with your management team, and act as an ambassador for your product line. Your ability to build strong relationships with our customers will ensure your success in this dynamic role. If you are looking for a great opportunity to pursue a rewarding retail career with a company known for quality and big savings, apply today!
Job Responsibilities
As a Retail Cosmetics Sales Consultant for the cosmetics counter, you will be responsible for selling merchandise, product knowledge, providing customer service by fulfilling customers' merchandise needs, and maintaining the appearance of the selling floor and stock area.
Additional responsibilities of the Retail Cosmetics Sales Consultant include:
  • Providing customer service and product knowledge of cosmetic products
  • Accurately and efficiently completing all paperwork and transactions while adhering to company policies and procedures
  • Tracking daily/weekly sales and completing reports
  • Maintaining an awareness of advertised merchandise
  • Maintaining stock by assisting in receiving, straightening, and replenishing merchandise

Job Requirements
Successful candidates for the Retail Cosmetics Sales Consultant for the cosmetic counter role should have the ability to actively engage customers, sell merchandise, and provide excellent customer service.
Additional requirements of the Retail Cosmetics Sales Consultant include:
  • High school diploma or equivalent
  • Strong cosmetics sales experience, preferred
  • Must enjoy working with customers, be sales-directed, and committed to excellent customer service
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to learn selling skills and to operate a POS terminal and telxon
  • Ability to work a schedule that includes evenings and weekends availability

Benefits
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:
  • Starting Rate: $16.65 per hour- plus commissions
  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount

Work where people love to shop!
Equal Opportunity Employer
#P1

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