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Director Retail Operations Jobs in Manchester, CT

Vixxo

Director, Financial Operations

Hartford, CT · On-site

... within the retail, restaurant, convenience and grocery industries. We leverage data to help ... operations. 3) Work with different groups within the organization (accounting, finance, IT ...

Vixxo

Director, Financial Operations

Hartford, CT · On-site

... within the retail, restaurant, convenience and grocery industries. We leverage data to help ... operations. 3) Work with different groups within the organization (accounting, finance, IT ...

Go! Retail Group

Toys"R"Us Key Holder

Farmington, CT · On-site

$18/hr

We are an established retailer with a passion for innovation, operations and community. The parent ... Reset features and promotions as directed * Complete regular housekeeping tasks Opening & Closing ...

Go! Retail Group

Toys"R"Us Key Holder

Farmington, CT

$18/hr

We are an established retailer with a passion for innovation, operations and community. The parent ... Reset features and promotions as directed * Complete regular housekeeping tasks Opening & Closing ...

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All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Manchester, CT

Director Retail Operations information

See Manchester, CT salary details

$23K

$103.7K

$188.8K

How much do director retail operations jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director retail operations in Manchester, CT is $103,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $122,400.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What cities near Manchester, CT are hiring for Director Retail Operations jobs?

Cities near Manchester, CT with the most Director Retail Operations job openings:

Director Retail Operations jobs near you

Director, Financial Operations

Vixxo

Hartford, CT • On-site

Full-time

Re-posted 21 days ago

Vixxo rating

7.2

Company rating: 7.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

109th of 258 rated facilities management

Job description

Company Description

Be part of our growth story! 

Do you have a passion for people? Are you a go-getter, full of new ideas and eager to be part of a team that's committed to helping some of the most recognized brands across North America deliver better experiences for their customers?

Vixxo is a technology-enabled, asset management company that works with Fortune 500 clients within the retail, restaurant, convenience and grocery industries. We leverage data to help businesses manage their facilities maintenance programs, make better decisions, gain visibility into facility investments and achieve sustained cost savings.



Job Description

Position Summary

  • Responsible for the expert delivery of business process and performance management engagements, working with finance leadership of the company.
  • This position will take on a lead/manager role supporting the management and execution of finance transformation projects to identify, design, and implement creative business solutions and technology solutions for the organization.
  • Project roles will include analyzing current enterprise processes, performance indicators, and best practices to determine the optimal business processes and driving value through the finance organization.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1) Design enterprise processes and lead process improvement initiatives with in finance.

2) Use business data and statistical methods to provide insight into business performance and suggest area and methods of improving operations.

3) Work with different groups within the organization (accounting, finance, IT operations, etc.) and process teams to ensure alignment around processes and capabilities.

4) Communicate with process stakeholders and customers at senior executive levels.

5) Manages financial systems analysts, capital billings specialists and trains departmental staff as needed.

6) Leads the development, implementation, and administration of the organization's financial systems.   Researches financial record-keeping and reporting requirements ad ensures that systems are modified to meet these requirements.

7) Ensures that project/department milestones/goals are met and adhering to approved budgets.


Qualifications

Qualifications and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 5-10 years of experience working within the finance and accounting organizations is required, experience working for large professional services firm preferred
  • Demonstrated success with implementation of the following strategic methods: business process re-engineering (BPR), process improvement, business case development, ROI calculations, quality and process frameworks, organizational design, performance measurement frameworks, and project management is required.
  • Strong knowledge of finance, financial methods, tools and strategies employed by private and public corporations.
  • Demonstrated ability to read, interpret and draw accurate conclusions from financial and numerical material.
  • Experience streamlining reporting, budgeting, and forecasting processes is strongly preferred.
  • Performance measurement system (scorecard) design and implementation experience is preferred.
  • Experience with optimizing finance operations, such as Order to Cash or Procure to Pay is strongly preferred.
  • Knowledge of business process improvement methodologies (BPR, etc.) is plus.




Additional Information

All your information will be kept confidential according to EEO guidelines.

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