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Director Retail Operations Jobs in Washington (NOW HIRING)

Aramark

Culinary Director

Washington, DC · On-site

$60K - $70K/yr

Washington DC Department of Corrections is hiring a Culinary Director to oversee our culinary ... Supervise daily kitchen and retail operations, ensuring consistent quality, efficiency, and ...

Aramark

Culinary Director

Washington, DC · On-site

$60K - $70K/yr

Washington DC Department of Corrections is hiring a Culinary Director to oversee our culinary ... Supervise daily kitchen and retail operations, ensuring consistent quality, efficiency, and ...

Aramark

Culinary Director

Washington, DC

$60K - $70K/yr

Washington DC Department of Corrections is hiring a Culinary Director to oversee our culinary ... Supervise daily kitchen and retail operations, ensuring consistent quality, efficiency, and ...

Aramark

Culinary Director

Washington, DC · On-site

$60K - $70K/yr

Washington DC Department of Corrections is hiring a Culinary Director to oversee our culinary ... Supervise daily kitchen and retail operations, ensuring consistent quality, efficiency, and ...

HMSHost

Director, Operations Performance

Bethesda, MD · On-site

$127K - $159K/yr

Purpose: The Director of Operations Performance provides direction and assigns appropriate ... Retail experience * Specialized Skillset/Competencies/Traits:o Requires strong knowledge of ...

Dufry

Director, Operations Performance

Bethesda, MD

$127K - $159K/yr

The Director of Operations Performance provides direction and assigns appropriate resources to work ... Retail experience Specialized Skillset/Competencies/Traits: o Requires strong knowledge of ...

Dufry

Director, Operations Performance

Bethesda, MD · On-site

$127K - $159K/yr

The Director of Operations Performance provides direction and assigns appropriate resources to work ... B and/or Retail experience • Specialized Skillset/Competencies/Traits: o Requires strong ...

Movement

Director of Gym Operations

Columbia, MD · On-site

$84 - $88/hr

The Gym Director will report to The Senior Director.They will partner to establish gym-specific ... Knowledge of climbing center operations including retail, routes and programming. * Helpful:

Express & Bonobos

Operations Expert

Woodbridge, VA

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... Other essential functions may occur as directed by your supervisor REQUIRED EXPERIENCE ...

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All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Washington

Director Retail Operations information

See Washington salary details

$25.5K

$115.1K

$209.5K

How much do director retail operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director retail operations in Washington is $115,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $135,900.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the most commonly searched types of Retail Operations jobs in Washington?

The most popular types of Retail Operations jobs in Washington are:

What are popular job titles related to Director Retail Operations jobs in Washington?

For Director Retail Operations jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Director Retail Operations jobs in Washington look for?

The top searched job categories for Director Retail Operations jobs in Washington are:

What cities in Washington are hiring for Director Retail Operations jobs?

Cities in Washington with the most Director Retail Operations job openings:

Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 3% Temporary, 6% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $115,088 per year, or $55.3 per hour.

Retail Store Manager

GOODWILL IND OF THE CHESAPEAKE INC

Crofton, MD • On-site

$54K - $62K/yr

Full-time

Re-posted 23 days ago

Job description


Retail Store Manager

???? $54,198 – $62,720 annually
???? Full-Time Leadership Role

Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high‑volume Band 3 store with annual sales between $1.0M and $1.49M.

This role is responsible for full store performance, team leadership, production execution, and community impact while advancing Goodwill’s mission.

What You’ll Be Responsible For

Store Operations & Performance

  • Lead daily operations of a high‑volume retail store
  • Achieve budgeted sales, production, and expense control goals
  • Oversee donation processing for resale and salvage
  • Ensure timely production flow to the sales floor
  • Maintain pricing, grading, and quality standards
  • Partner with Recycling Center and Retail Operations teams
  • Execute merchandising standards, colorization, and seasonal displays
  • Handle cash reconciliation, deposits, and required reporting
  • Investigate and address security, safety, and risk concerns
  • Communicate regularly with Regional Director regarding store performance

People & Team Leadership

  • Hire, train, coach, and manage a team of 12–25 employees
  • Conduct performance management, discipline, and terminations in partnership with HR
  • Build schedules and assign coverage to maximize efficiency
  • Process and approve payroll accurately and timely
  • Conduct monthly staff meetings and promote engagement
  • Foster a culture of accountability, customer service, and mission alignment

Schedule & Availability

  • Full-time leadership schedule
  • Weekend availability (Saturday and Sunday) required
  • Reliable transportation required for scheduled shifts

Qualifications

  • High school diploma or equivalent required
  • Three years of retail or related management experience at the Store Manager level or higher
    • Goodwill retail management experience may substitute
    • Advanced education may substitute for experience
  • Valid driver’s license, vehicle insurance, and access to a personal vehicle

Employment is contingent on successful completion of a criminal background check.

Knowledge, Skills & Abilities

  • Retail leadership in high‑volume environments
  • Financial acumen (sales, margins, expense control)
  • Strong merchandising and marketing skills
  • Conflict resolution and sound judgment
  • Ability to lead diverse teams and communicate effectively
  • Working knowledge of Microsoft Word, Excel, and basic internet tools

Physical Requirements

  • Lift up to 50 lbs (frequent lifting up to 25 lbs)
  • Stand, walk, bend, reach, and use hands throughout shift
  • Medium physical demand work environment
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

  • Up to 25% travel related to banking, operational needs, meetings, or special assignments
  • Access to a personal vehicle required

Why Lead at Goodwill?

Goodwill Industries of the Chesapeake offers competitive compensation, leadership autonomy, and the opportunity to manage a mission‑driven business that directly supports workforce development and community programs.

???? Learn more about benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/

EOE/MFDV Including Disability/Vets