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Director Restaurant Operations Jobs in Tennessee

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Director Restaurant Operations information

See Tennessee salary details

$30.9K

$97.7K

$162.9K

How much do director restaurant operations jobs pay per year?

As of Aug 26, 2026, the average yearly pay for director restaurant operations in Tennessee is $97,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What does a director restaurant operations do?

A Director of Restaurant Operations oversees the daily operations and strategic direction of multiple restaurant locations within a company or franchise. Their responsibilities include managing budgets, ensuring compliance with health and safety regulations, optimizing operational efficiency, and leading teams to meet sales and profitability targets. They also work on staff training, customer satisfaction, and implementing company policies across all restaurants under their supervision. This role requires strong leadership, organizational, and communication skills, as well as substantial experience in the food service industry.

What are the key skills and qualifications needed to thrive as a director restaurant operations?

To excel as a Director of Restaurant Operations, you need extensive experience in restaurant management, a strong understanding of food safety regulations, and a relevant degree in hospitality or business. Familiarity with POS systems, inventory management software, and financial analysis tools is typically required. Exceptional leadership, strategic thinking, and communication skills help you guide teams and drive operational excellence. These abilities are crucial for optimizing efficiency, ensuring compliance, and achieving profitability across multiple restaurant locations.

What are some of the common challenges faced by a director restaurant operations, and how are they typically addressed?

A Director of Restaurant Operations often faces challenges such as maintaining consistent quality across multiple locations, managing labor costs, and adapting to shifting customer preferences. To address these, directors implement standardized operating procedures, invest in staff training, and use data analytics to monitor performance and spot trends. Regular communication with location managers and fostering a culture of accountability are also key strategies for overcoming these challenges and ensuring operational excellence.

What is the difference between Director Restaurant Operations vs Restaurant General Manager?

AspectDirector Restaurant OperationsRestaurant General Manager
Primary FocusOversees multiple restaurant locations, strategic planning, and overall brand performanceManages daily operations of a single restaurant, staff, and customer service
Required CredentialsExperience in multi-unit management, leadership skills, industry knowledgeExperience in restaurant management, customer service, team leadership
Work EnvironmentCorporate offices, multi-location oversightOn-site at individual restaurant
Scope of ResponsibilityHigh-level strategic decisions, brand growth, financial performanceOperational efficiency, staff management, customer satisfaction

The main difference between a Director Restaurant Operations and a Restaurant General Manager is the scope of responsibility. The Director oversees multiple locations and focuses on strategic growth, while the General Manager manages daily operations of a single restaurant. Both roles require industry experience, but the Director's role is more strategic and broad in scope.

What are the most commonly searched types of Restaurant Operations jobs in Tennessee?

The most popular types of Restaurant Operations jobs in Tennessee are:

What cities in Tennessee are hiring for Director Restaurant Operations jobs?

Cities in Tennessee with the most Director Restaurant Operations job openings:

Director Restaurant Operations jobs near you
Infographic showing various Director Restaurant Operations job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $97,732 per year, or $47 per hour.

Dunkin' Restaurant Manager

Dunkin Catalano Management, LLC

Lakewood, TN • On-site

$46K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Description:

APPLY NOW BY TEXTING "Coffee" TO 1-844-202-5627 FOR IMMEDIATE CONSIDERATION

Route 65 Management, LLC - Dunkin'/Baskin Robbins

Dunkin’ Restaurant Manager


Compensation and Benefits:

  • Competitive Salary
  • Bonus Potential
  • Paid Time Off
  • Free Coffee & Donuts while you work
  • Employee Discount
  • Employee Referral Bonus
  • Health, Dental, Vision Benefits
  • Supplemental Benefits
  • 401K / Matching
  • SNHU Discounted Tuition Program
  • Opportunities for personal career growth within our team

Job Type: Salary /Full Time


Job Summary

We are seeking positive, experienced individuals to join our management team! Restaurant Managers are responsible for directing the daily operations of the restaurant in accordance with brand and franchise standards, remaining engaged with guests and employees to continually improve upon and maintain the overall success of their assigned location.


Primary Duties and Responsibilities:

  • Manage and lead daily restaurant operations
  • Drive fiscal responsibility for the restaurant by meeting or exceeding sales goals, working within budgets for labor, food cost, inventory management, and waste reduction
  • Lead and develop a dedicated team, reduce turnover
  • Hold monthly crew meetings and adhere to all applicable employment laws
  • Strive for 100% Guest Satisfaction
  • Ensure all company policies are adhered to; champion accountability and coaching for success
  • Maintain a high level of organization and timeliness throughout each work area within the location and for all administrative duties
  • Responsible for preforming and communicating location and store level needs; preventative maintenance of equipment and machines, cleanliness, building and property functionality, food safety and BOH compliancy
  • Complete administrative tasks and reports in a timely manner; meet all deadlines
  • Maintain effective, thorough, transparent communication with management and crew
  • Willing participation within the location's community and Dunkin’ brand events Assume full responsibility for store coverage to include availability on weekends and holidays as business needs dictate
Requirements:
  • Must be 19 years of age or older
  • Must have a valid driver’s license
  • Must complete a satisfactory background check
  • 1-3 years of Fast-Casual, Restaurant Management Experience or equivalent; knowledge and understanding of restaurant operations, Dunkin' Restaurant Management experience (preferred)
  • Desire to be a team member within a growing organization
  • Proven leadership abilities to successfully hire, develop, manage and retain an effective team
  • Excellent interpersonal skills to provide the highest level of customer service
  • A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task
  • Strong organizational skills both tangible and administrative; Knowledge of Microsoft Office Suite
  • Exceptional communication skills
  • High School Diploma or GED
  • Lift objects up to 50lbs; Work in repetitive motions and be able to stand for extended periods of time

Company Information

Why DUNKIN'?

Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

**You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.