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Director Repair Operations Jobs in Florida (NOW HIRING)

Crash Champions

Operations Director

Hobe Sound, FL · On-site

S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and ... drive operational excellence. ESSENTIAL FUNCTIONS: Responsible for the overall leadership and ...

New

Crash Champions

Operations Director

Hobe Sound, FL

S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and ... drive operational excellence. ESSENTIAL FUNCTIONS: Responsible for the overall leadership and ...

New

SST Direct

Estimating Manager

Jacksonville, FL · On-site

$150K/yr

Estimating Manager - Ship Repair & Marine Industry Direct Hire | Superior Skilled Trades 📍 ... S. Navy and commercial vessel repair operations. This organization operates large dry dock ...

SST Direct

Estimating Manager

Mayport, FL · On-site

$150K/yr

Estimating Manager - Ship Repair & Marine Industry Direct Hire | Superior Skilled Trades 📍 ... S. Navy and commercial vessel repair operations. This organization operates large dry dock ...

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Director Repair Operations information

What are the key skills and qualifications needed to thrive as a director repair operations, and why are they important?

To thrive as a Director of Repair Operations, you need strong leadership abilities, deep knowledge of maintenance processes, and a background in operations management—often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with enterprise resource planning (ERP) software, maintenance management systems (CMMS), and relevant industry certifications (such as Six Sigma or Lean) is typically required. Excellent problem-solving, communication, and team-building skills set outstanding candidates apart in this role. These competencies ensure efficient repair operations, cost control, high-quality service, and motivated teams within a fast-paced environment.

How does a director repair operations typically collaborate with cross-functional teams to improve repair processes?

A Director of Repair Operations works closely with departments such as engineering, quality assurance, supply chain, and customer service to identify bottlenecks and implement process improvements. Regular meetings and data-driven performance reviews help align goals across teams, ensuring that repair operations are efficient and meet customer expectations. This role often leads initiatives to integrate new technologies, streamline communication, and optimize resource allocation, fostering a culture of continuous improvement.

What does a director repair operations do?

A Director of Repair Operations oversees and manages the repair and maintenance activities within an organization, ensuring that equipment, machinery, or products are serviced efficiently and to high standards. They are responsible for developing repair strategies, leading repair teams, optimizing workflows, and ensuring compliance with safety and quality regulations. This role often involves budgeting, performance analysis, and liaising with other departments to improve overall operational efficiency. Directors of Repair Operations play a key part in minimizing downtime and controlling repair costs.

What job categories do people searching Director Repair Operations jobs in Florida look for?

The top searched job categories for Director Repair Operations jobs in Florida are:

What cities in Florida are hiring for Director Repair Operations jobs?

Cities in Florida with the most Director Repair Operations job openings:

Director Repair Operations jobs near you
Infographic showing various Director Repair Operations job openings in Florida as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Nights. Highlights an 100% In-person job distribution.

Operations Director

Crash Champions

Hobe Sound, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Crash Champions rating

7.0

Company rating: 7.0 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

169th of 368 rated vehicle maintenance

Job description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. 

Responsibilities

Successful Candidates must possess/meet the following: 

  • Proven Strong Performance: Candidates should have a track record of exceptional performance in their current location. This includes consistently achieving and exceeding key performance indicators (KPIs) such as Customer Satisfaction Ratings (CSR), EBITDA, margin, and profitability.
  • Leadership Abilities: Candidates should possess strong leadership skills, including the ability to inspire and motivate teams, drive results, and effectively manage resources.
  • Strategic Thinking: Candidates should demonstrate the ability to think strategically, identify opportunities for improvement, and implement innovative solutions to drive operational excellence.  

ESSENTIAL FUNCTIONS:

Responsible for the overall leadership and management of assigned territory/market.

  • Achieve or exceed company targets and standards for performance and growth.
  • Manage market locations that, by all standards (especially KPIs, Customer Service, Quality, and Profitability), are in the top 10% of the industry.
  • Model and hold the team accountable for providing the highest level of customer service in the industry and living the Crash Champions Total Sales Attitude (TSA) daily.
  • Recruit, manage, and develop employees for future growth within our organization.
  • Measures quality standards by performing in-process and final quality checks.
  • Facilitates and nurtures relationships with insurance accounts, agents, and customers.
  • Excels in a fast-paced, competitive work environment while ensuring positive employee morale and creating and instilling a sense of urgency in the team to exceed goals.
  • Ensure that the shop is maintained correctly and organized.
  • Create and develop new/future leaders.
Qualifications
  • Knowledge of the collision industry, including knowledge of procedures and requirements for a variety of insurance carriers
  • 10+ years of operations experience
  • 5+ years of people management experience required
  • Driven personality, eager to grow, and able to work well under pressure
  • Experience using CCC One
  • Strong problem-solving skills
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus ("Cash From Crash")
  • 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

Posted Min Pay RatePosted Max Pay RateEmployment Type: FULL_TIME

What Crash Champions employees say

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Benefits

Hours and flexibility

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About Crash Champions

Sourced by ZipRecruiter

Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

51 - 200 Employees

Headquarters location

Westmont, IL, US

Year founded

1999

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