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Director Remote Sap Basis Jobs (NOW HIRING)

E-Solutions

SAP DCEM

$68.25 - $89/hr

SAP DCEM Location: remote Qualifications and Skills Technical Expertise: * Must have exposure to SAP Basis, SAP S/4HANA, and cloud platforms like Azure and AWS in the context of SAP Greenfield and ...

SolGenie

.SAP Basis Lead/Architect

$56.50 - $77.50/hr

Remote * Must be able to work the hours of 12pm to 8pm eastern time * Skills Requirements * 10 years SAP hands on basis experience. * The candidate must be an experienced Solution Architect as this ...

Snowrelic Inc

SAP EWM HANA SCM

Glen Lyn, VA · Remote

$68.25 - $89/hr

Remote Sap Hana Scm Ewm + IM ( Invendory management) Someone that isn't a single mind in one skill, they need to be able to expand their knowledge in the core areas. Most of the team is in india.

Diverse Lynx

SAP FICO w/Blackline experience

$58 - $75/hr

SAP FICO w/Blackline experience Location: 1st preference San Diego, CA or last resort remote *SAP ... All applicants will be evaluated solely on the basis of their ability, competence and their proven ...

UNFI

Principal SAP Architect - Remote

Providence, RI · On-site +1

$190K - $210K/yr

Coordinate with BASIS, QA, and program teams to ensure environments are available, stable ... Good judgment is required for this position as there may be times when direct supervision may not ...

Main Sail

SAP DBA Consultant - Remote

$68.25 - $89/hr

About the Job SAP DBA Consultant Main Sail LLC is looking for an SAP DBA Consultant for a multi ... Work closely with Basis and infrastructure teams on HA/DR, storage, network dependencies, and ...

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All JobsDirector Remote Sap Basis Jobs

Director Remote Sap Basis information

What is the difference between Director Remote Sap Basis vs SAP Basis Consultant?

AspectDirector Remote Sap BasisSAP Basis Consultant
CredentialsAdvanced SAP certifications, leadership experienceSAP BASIS certifications, technical expertise
Work EnvironmentStrategic oversight, team management, remote leadershipHands-on technical support, system administration
Employer & Industry UsageLarge enterprises, IT departments, remote rolesConsulting firms, corporate IT teams, project-based

The main difference is that the Director Remote Sap Basis focuses on strategic leadership and team management, often overseeing multiple projects remotely, while the SAP Basis Consultant handles technical system administration and support. Both roles require SAP BASIS certifications, but the director role emphasizes leadership and planning, whereas the consultant role is more technical and operational.

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Director Remote Sap Basis jobs near you
Infographic showing various Director Remote Sap Basis job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 8% Part Time, and 1% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution.
SAP DCEM

SAP DCEM

E-Solutions

Remote

$68.25 - $89/hr

Other

Posted 6 days ago

Key responsibilities

  • Manage end-to-end customer engagement and delivery of contractual agreements and services for SAP S/4HANA private cloud edition.

  • Support customers' day-to-day operations, including technical and infrastructure activities such as IP ranges, load balancer setup, VPN networks, and DR external testing.

  • Orchestrate overall service delivery, monitor and resolve support tickets, and collaborate with SAP stakeholders to ensure customer satisfaction and issue resolution.

Job description

SAP DCEM

Location: remote

Qualifications and Skills

Technical Expertise:

  • Must have exposure to SAP Basis, SAP S/4HANA, and cloud platforms like Azure and AWS in the context of SAP Greenfield and Brownfield customers.
  • Strong knowledge of IT Service Management, SAP Basis, and SAP Application.
  • Hands-on experience with SAP Basis activities, SAP release upgrades, and infrastructure updates for cloud customers.
  • Advanced knowledge of SAP Basis, SAP S/4HANA, and cloud services (e.g., Azure, AWS, GCP).
  • Knowledge of HA/DR (SDDR, LDDR, RTO, RPO) is essential.

Customer Focus and Communication:

  • Excellent customer focus, networking, and relationship-building skills.
  • Results-driven mindset with effective decision-making abilities.
  • Deliver effective customer communication using digital mediums to achieve high customer satisfaction.

Organizational Skills:

  • Self-organized and capable of managing their own workload effectively.
  • Experience in handling escalations and working with cross-cultural and cross-functional teams.
  • Familiarity with ECS operations infrastructure, processes, and automation tools such as SPC and TIC.
  • Proficiency in project management fundamentals, ITIL, Lean Fundamentals, cloud architecture, and IT technical infrastructure.

Work Experience:

  • An engineering graduate with a strong background in SAP technical consulting.
  • At least 2 years in a customer-facing role (e.g., consulting, IT support, IT services).
Role & Responsibilities

End-to-End Customer Engagement:

  • Manage end-to-end customer engagement and delivery of contractual agreements and services, with a focus on SAP S/4HANA private cloud edition deliverables.
  • Support customers' day-to-day operations, including technical and infrastructure aspects like IP ranges, load balancer setup requirements, and VPN networks.
  • Supports DR external Testing and validation for customers
  • Handle support tickets, bridging customer queries and requirements with the technical operations team.

Service Delivery and Support:

  • Orchestrate overall service delivery according to agreed SLAs and KPIs.
  • Provide technical guidance and address customer queries throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement.
  • Proactively monitor tickets, handle issues, and communicate regularly and transparently with customers.
  • Contribute to customer daily operational activities, release upgrades, and maintenance activities.
  • Execute and support problem management and continuous improvement efforts.
  • Handle commercial additional service requests and Supports commercial change requests
  • Executes and supports problem management and continuous improvement
  • Contributes to customer release and maintenance activities

Customer Satisfaction and Escalation Management:

  • Maintain customer satisfaction through issue mitigation, escalation management, and helping customers maximize the value of their partnership with SAP.
  • Support de-escalation of critical customer situations and review SLA service credit cases.
  • Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
  • Facilitate DR external testing and validation for customers.
  • Conduct customer satisfaction surveys

Stakeholder Collaboration :

  • Liaise with various SAP stakeholders, including Sales, Presales, Renewals teams, and Customer Success Partners, to ensure customer success.
  • Work seamlessly with SAP Enterprise Cloud Services internal delivery teams throughout the customer engagement lifecycle.
  • Review account status and determine if account needs transition based on growth in volume or complexity.

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