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Director Protective Service Jobs (NOW HIRING)

Bon Secours

Protective Services Supervisor

Richmond, VA · On-site

$59K - $68K/yr

... manager/director. Duties include but are not limited to the first line supervision of the ... Provide directions to the protective service department and facility staff regarding the ...

Novant Health

Protective Services - Officer

Wilmington, NC · On-site

$16.25 - $19.50/hr

Monitor behavioral health units and provide direct support to clinical staff in high-acuity ... Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security ...

Novant Health

Protective Services - Officer

Wilmington, NC · On-site

$16.25 - $19.50/hr

Monitor behavioral health units and provide direct support to clinical staff in high-acuity ... Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security ...

Novant Health

Protective Services - Officer

Charlotte, NC · On-site

$17 - $21.75/hr

Monitor behavioral health units and provide direct support to clinical staff in high-acuity ... Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security ...

Novant Health

Protective Services - Officer

Winston Salem, NC · On-site

$16.25 - $20.50/hr

Monitor behavioral health units and provide direct support to clinical staff in high-acuity ... Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security ...

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How much do director protective service jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for director protective service in the United States is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $26.44 per hour, depending on experience, location, and employer.

What are Director Protective Service roles and responsibilities?

A Director of Protective Service is responsible for overseeing security operations and ensuring the safety of people, property, and information within an organization. This role involves developing and implementing security policies, managing security staff, conducting risk assessments, and coordinating with law enforcement or emergency services when necessary. They also establish protocols for incident response, investigate security breaches, and provide security training for staff. The director often collaborates with upper management to align security initiatives with organizational goals.

What is the difference between Director Protective Service vs Security Manager?

AspectDirector Protective ServiceSecurity Manager
CredentialsOften requires security management certifications, relevant experience, sometimes law enforcement backgroundTypically requires security certifications, management experience, sometimes law enforcement or military background
Work EnvironmentOversees multiple security teams, policy development, high-level security planning in organizations or government agenciesManages security operations, staff, and procedures within a specific facility or organization
Employer & IndustryGovernment agencies, large corporations, institutionsPrivate companies, corporate security departments, facilities management

The main difference between a Director Protective Service and a Security Manager lies in scope and seniority. The Director Protective Service typically holds a higher-level, strategic role overseeing multiple security functions, while the Security Manager focuses on day-to-day security operations within a specific organization or facility.

What are the key skills and qualifications needed to thrive as a Director of Protective Services, and why are they important?

To thrive as a Director of Protective Services, you need extensive experience in security operations, risk management, and crisis response, often supported by a relevant bachelor’s or master’s degree and prior law enforcement or military experience. Familiarity with security management systems, incident reporting tools, and certifications such as CPP (Certified Protection Professional) are highly valued. Leadership, strategic thinking, and strong interpersonal skills are essential for coordinating teams and fostering stakeholder trust. These competencies ensure effective protection of people, assets, and reputation in complex and high-risk environments.

What are some typical challenges faced by a Director of Protective Service, and how can they be addressed?

A Director of Protective Service often faces challenges such as coordinating large teams, adapting to evolving security threats, and ensuring compliance with regulations. Balancing administrative duties with the need for rapid response can be demanding, especially in high-risk environments like healthcare or corporate settings. Success in this role involves proactive planning, ongoing staff training, and maintaining clear communication channels with both security personnel and upper management. Leveraging technology and regularly updating protocols also help address these challenges effectively.
Infographic showing various Director Protective Service job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 6% As Needed, 86% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $50,192 per year, or $24.1 per hour.
Protective Services Supervisor

Protective Services Supervisor

Bon Secours

Richmond, VA • On-site

$59K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40
Work Shift:
All Work Shifts (United States of America)
SHIFT Monday- Friday 7A-3:30P
Primary Function/General Purpose of Position
The protective services supervisor serves as a first line supervisor directly responsible to the manager/director. Duties include but are not limited to the first line supervision of the protective services activities throughout the facility and all on-duty activities of employees assigned to his/her squad or team. They will supervise the protection of persons and property in and around the facility and associated owned or leased properties. They will respond to emergencies by providing service as required. Performance is evaluated through observation, oral and written reports and by results obtained.
Essential Job Functions
  • The protective services supervisor will supervise sworn and non-sworn personnel on his/her assigned team in all areas related to protective service activities at the facility. Supervisors will make decisions, provide directions to subordinates and exercise independent judgement in both emergency and non-emergency situations. Provide directions to the protective service department and facility staff regarding the application and interpretation of policy, procedure, and relevant laws. They will review written subordinate reports and complete daily shift reports.
  • Supervisors are expected to lead, motivate and evaluate the work of assigned personnel and make recommendations regarding opportunities for improvement, training needs or disciplinary actions. Routinely inspect uniforms and equipment. Investigate complaints against personnel and respond in a manner that results in appropriate complaint resolution. Keep other supervisors and the manager/director informed of important activities and critical incidents.
  • Supervisors will oversee investigations into hospital related incidents. They will ensure compliance with the department's MOU, if applicable, with local law enforcement agencies and communicate any criminal case that may be classified as a felony and/or require outside law enforcement resources. Complete appropriate reports and documentation. Have an understanding of court processes and procedures.
  • Assist with department scheduling as requested to ensure adequate staffing levels. Monitor department productivity. Take On-Call as needed or assigned by manager/director or designee.
  • Have a good understanding of security technology to include but not limited to cameras, access control and alarm systems. Review body camera video and CCTV for investigations.
  • Ensures compliance with specific regulatory agencies governing health care delivery and the rules of accrediting bodies.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Valid driver's license (required)
Basic life support American Heart Association (Required within 6 months of hire)
Ohio Specific - Ohio Peace Officer Training Academy Certification (Mandatory for Police Hires, recommended for all others)
Education
High school diploma or GED (required)
Associates degree (preferred)
Work Experience
3-5 years of experience in police, safety, or security field (required)
Supervisory experience (required)
Training
Non-Violent Crisis Intervention Training (Required within 6 months of hire)
Firearms qualifications; successfully pass bi-annual firearms qualifications where applicable.
Skills
Hard/Tech/Clinical Skills:
Basic skills using Microsoft Word
Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.
Soft/Interpersonal Skills:
Effective communication, active listening, empathy, and conflict resolution
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
Department:
Security - Richmond Community Hospital
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
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About Bon Secours

Sourced by ZipRecruiter

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Marriottsville, MD, US

Year founded

1983

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