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Director Program Delivery Jobs in Connecticut (NOW HIRING)

Reporting to the Executive Director of the Allbritton Center for the Study of Public Life, the ... program delivery and alignment with initiative objectives. * Oversee program timelines ...

S. military, intelligence community, and commercial space industry delivering next-generation ... Managing and directing root cause and corrective efforts and failure review boards * Responsible ...

S. military, intelligence community, and commercial space industry delivering next-generation ... Managing and directing root cause and corrective efforts and failure review boards * Responsible ...

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Director Program Delivery information

What does a director of program delivery do?

A Director of Program Delivery oversees the planning, execution, and successful completion of large-scale programs within an organization. They are responsible for aligning program objectives with business goals, managing cross-functional teams, and ensuring that projects are delivered on time and within budget. Their role often involves stakeholder management, risk assessment, and process improvement to maximize the effectiveness and efficiency of program delivery. Additionally, Directors of Program Delivery set standards and best practices to ensure consistent quality across all projects.

How does a director of program delivery typically collaborate with cross-functional teams to ensure project success?

A Director of Program Delivery works closely with leaders and members from various departments such as product, engineering, operations, and finance to align project goals and ensure resources are allocated effectively. They facilitate regular communication, resolve interdepartmental roadblocks, and set performance expectations to keep multi-disciplinary teams on track. By fostering collaboration and providing clear direction, the Director ensures that programs are delivered on time, within scope, and meet quality standards.

What are the key skills and qualifications needed to thrive as a director of program delivery, and why are they important?

To thrive as a Director of Program Delivery, you need strong leadership, program management expertise, and a background in business or project management, often supported by a relevant degree. Familiarity with tools like Microsoft Project, Jira, and certifications such as PMP or Agile/Scrum are typically required. Exceptional communication, strategic thinking, and stakeholder management skills set top performers apart. These skills ensure successful coordination of complex projects, alignment with organizational goals, and delivery of results on time and within budget.

What is the difference between Director Program Delivery vs Program Manager?

AspectDirector Program DeliveryProgram Manager
ResponsibilitiesOversees multiple projects, strategic planning, and aligns programs with organizational goalsManages individual projects, coordinates teams, and ensures project deliverables
Required CredentialsTypically requires extensive experience, PMP or PgMP certifications, and leadership skillsOften requires PMP or similar certifications, with focus on project management skills
Work EnvironmentExecutive-level, strategic, cross-departmentalOperational, team-focused, project-specific

The main difference between a Director Program Delivery and a Program Manager lies in scope and strategic involvement. Directors focus on overseeing multiple programs and aligning them with organizational goals, while Program Managers handle individual projects and day-to-day management. Both roles require project management certifications, but Directors typically have broader leadership responsibilities.

What are the most commonly searched types of Program Delivery jobs in Connecticut?

The most popular types of Program Delivery jobs in Connecticut are:

What cities in Connecticut are hiring for Director Program Delivery jobs?

Cities in Connecticut with the most Director Program Delivery job openings:

Director of Programs - Mental Health Waiver

Old Saybrook, CT โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

POSITION SUMMARY:
The MH Waiver Program Director leads the day-to-day operations of ABH's Mental Health Waiver Program. This role is responsible for developing and executing a comprehensive strategic plan aligned with ABH's mission and values, establishing internal policies and procedures, and identifying opportunities for program growth, innovation, and community collaboration.
DUTIES AND RESPONSIBILITIES:
Strategic Planning & Program Development
  • Build and maintain a statewide provider network for all Mental Health Waiver services.
  • Develop ongoing training for clinical staff, provider agencies and direct care staff.
  • Oversee new service development from concept through launch; identify key projects, partnerships, and program ventures
  • Establish and maintain performance metrics and reporting structures to track outcomes and support data-driven decision-making
  • Identify strategic risks and develop mitigation plans; advise senior leadership on complex programmatic issues

Budget & Financial Oversight
  • Oversee fiduciary responsibilities for the Mental Health Waiver (authorizations, claims and participant self-direction of services.
  • Identify areas for resource reallocation, efficiency improvements, or growth investment
  • Partner with executive leadership on long-range financial planning and program sustainability

SUPERVISORY DUTIES AND RESPONSIBILITIES:
Team Leadership & Operations Management
  • Oversee daily program operations and establish clear weekly, monthly, quarterly, and annual performance goals
  • Assign work, set deadlines, monitor productivity, and ensure staff understand their roles and responsibilities
  • Conduct regular team meetings and coordinate vendor relationships to support program delivery and consensus-building
  • Manage client assessment coordination, service tracking, and network-wide care continuity
  • Serve as primary organizational contact for DHMAS and DSS assigned staff; participate in ongoing project meetings
  • Lead full-cycle hiring, onboarding, and performance management for direct reports
  • Provide ongoing coaching, constructive feedback, and professional development support to team members
  • Foster a culture of continuous learning, collaboration, and accountability
  • Partner with HR to address employee relations issues, disciplinary matters, and complaints in accordance with policy and applicable law

Requirements
EDUCATION AND EXPERIENCE:
  • Master's degree in Behavioral Health, Human Services, Public Health, Business Administration, or related field
  • Progressive management and supervisory experience in behavioral health or human services
  • Knowledge of CMS waivers and state/federal behavioral health regulatory frameworks
  • Equivalent combination of education, training, and experience will be considered
  • Active Connecticut professional license: LCSW, LMFT, LPC, or RN

Preferred:
  • Experience engaging community organizations and individuals in recovery
  • Proficiency in data analysis and program reporting

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge
  • Behavioral health issues, community case management, and coordinated care across multiple providers and agencies
  • State and federal regulations governing behavioral healthcare, including confidentiality, compliance, and reporting requirements
  • Ethical standards, professional conduct, and conflict of interest principles relevant to behavioral healthcare
  • Program development, quality improvement, strategic planning, and data-driven outcome measurement

Skills
  • Strong leadership and supervision: communicating clear goals, organizing workflow, providing timely feedback, and developing team capability
  • Excellent written and verbal communication for staff, clients, stakeholders, external partners, reports, and executive presentations
  • Organizational and time management skills to manage competing priorities in a fast-paced environment
  • Client service orientation with professional, empathetic handling of inquiries, complaints, and stakeholder concerns
  • Research and data analysis to interpret reports, ensure compliance, and support planning and documentation
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and internet-based platforms

Abilities
  • Forward-thinking and results-oriented with strong attention to detail
  • Collaborative and effective across a network of community-based services and diverse stakeholders
  • Adaptable and composed under pressure; responds constructively to shifting priorities and unforeseen challenges
  • Skilled at navigating complex interpersonal dynamics and facilitating conflict resolution with external partners
  • Committed to continuous professional development and staying current with industry trends and regulatory changes
  • Demonstrates emotional intelligence and empathy in all professional interactions

ENVIRONMENTAL FACTORS AND PHYSICAL REQUIREMENTS:
This position requires ordinary ambulatory skills sufficient to visit other locations and the ability to stand, walk, stoop, kneel, crouch, and lift/carry/move light to medium weights of 10-20 pounds. Requires good hand-eye coordination, finger dexterity, and visual acuity to operate a keyboard and read materials. The associate must regularly sit, reach, talk, and hear. Regularity and consistency of attendance is essential to ensure high-quality service delivery.
NOTE: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily with or without reasonable accommodations.
Benefits
Medical - Dental - Vision - Health Savings Account - LTD and other Voluntary plans
401k with Match
Management Incentive Plan
Vacation, Sick, Personal, Floating, & Holiday Time available