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Director Process Improvement Jobs in Foley, AL (NOW HIRING)

NaphCare, Inc.

Medical Director

Mobile, AL · On-site

$200 - $250/hr

Leading quality improvement initiatives to evaluate and enhance healthcare services * Coordinating ... NetCE uses a rigorous peer review process to ensure that all activities and content are up to date.

HireRise Partners, LLC

Director of Billing

Daphne, AL

$46K - $61K/yr

Process Improvement & Compliance * Evaluate billing workflows and implement improvements that increase efficiency, reduce denials, and improve reimbursement. * Monitor payer policy changes, coding ...

Continental

Production Supervisor (2nd Shift)

AL · On-site

This role involves direct supervision of production staff, coordination with other departments, and continuous improvement of production processes Responsibilities: Supervision and Leadership:

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All JobsProcess Improvement JobsDirector Process Improvement JobsDirector Process Improvement Jobs in Foley, AL

Director Process Improvement information

See Foley, AL salary details

$42.4K

$97.1K

How much do director process improvement jobs pay per year?

As of Aug 9, 2026, the average yearly pay for director process improvement in Foley, AL is $93,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $96,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of process improvement, and how can they effectively address them?

Directors of Process Improvement often encounter challenges such as resistance to change, aligning cross-functional teams, and ensuring consistent process adoption across departments. To address these issues, it's important to foster open communication, provide clear data-driven justifications for changes, and involve key stakeholders early in the process. Building strong relationships and providing ongoing training can also help drive successful implementation and long-term process improvements.

What does a director of process improvement do?

A director of process improvement oversees initiatives to enhance operational efficiency and effectiveness within an organization. They analyze existing processes, identify areas for optimization, and lead teams to implement changes using methodologies like Lean or Six Sigma. This role often requires strong leadership, project management skills, and a deep understanding of business operations.

What are the key skills and qualifications needed to thrive as a director of process improvement, and why are they important?

To thrive as a Director of Process Improvement, you need expertise in process optimization methodologies (such as Lean, Six Sigma), strong analytical skills, and typically a relevant bachelor's or master's degree. Familiarity with process mapping tools, data analytics platforms, and industry-recognized certifications like Six Sigma Black Belt are highly valuable. Exceptional leadership, change management, and communication skills distinguish top performers in this role. These competencies are crucial for driving continuous improvement, achieving organizational efficiency, and successfully leading cross-functional teams through complex change initiatives.
What job categories do people searching Director Process Improvement jobs in Foley, AL look for? The top searched job categories for Director Process Improvement jobs in Foley, AL are:
What cities near Foley, AL are hiring for Director Process Improvement jobs? Cities near Foley, AL with the most Director Process Improvement job openings:
Director Process Improvement jobs near you
Infographic showing various Director Process Improvement job openings in Foley, AL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $93,152 per year, or $44.8 per hour.

Director of National Strategic Client Services- Employee Benefits

Insurance Office of America

Pensacola, FL • On-site

Full-time

Medical, Retirement

Posted 10 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Job Description:

Title:Director ofNational Strategic Client Services- Employee Benefits

Work Mode:Remote, with some required travel (Eastern Time Zone Only)| Location/Supporting:Longwood, FL|Requirement/Experience:Level-Funded and Self-Funded Plans
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:Responsible for leading IOA's national strategic client service initiatives for complex and high-value Employee Benefits accounts. This role serves as the strategic leader across designated national accounts, partnering closely with Producers, Account Executives, Account Managers, and operational leadership to deliver consultative, data-driven solutions that improve client outcomes, support retention, and drive organic growth. The Director of National Strategic Client Servicesprovidesstrategic guidance, operational leadership, and subject matterexpertisewhile helping to enhance IOA's national client advisory model and service capabilities.


Key Responsibilities:

  • National Account Strategy:Serve as the strategic lead for assigned national accounts, aligning clientobjectives, financial performance, and long-term benefits strategies with business goals.

  • Strategic Planning: Develop and execute multi-year benefits strategies, including plan design, funding optimization, vendor management, and renewal planning.

  • Consultative Client Leadership:Provide advanced consulting on self-funded and partially self-funded plans, stop-loss strategies, pharmacy programs, benchmarking, financial modeling, and compliance considerations.

  • Renewal & Vendor Management:Lead complex renewals, RFPs, vendor evaluations, and negotiations to achieveoptimalfinancial and service outcomes.

  • Client Insights & Reporting:Deliver data-driven analysis, strategic recommendations, and executive-level presentations that support informed decision-making and improved program performance.

  • Business Growth:Partner with Producers on new business pursuits, finalist presentations, strategic proposals, and account expansion opportunities.

  • Operational Leadership:Collaborate with operational and practice leadership to refine service models, improve delivery standards, and support scalable growth.

  • Account Team Management:Direct and support Account Executives, Account Managers, and service teams, ensuring accountability, role clarity, and consistent execution standards.

  • Performance Monitoring:Review account performance, retention, growth opportunities, and client outcomes with leadership to support strategic planning and continuous improvement.

  • Process Improvement:Identifyand implement best practices, standardization opportunities, reporting enhancements, and service delivery improvements across national accounts.

  • Team Development:Mentor, coach, and support professional development of Account Executives, Account Managers, and service team members.

  • Stakeholder Collaboration:Partner with Producers, consultants, operational teams, carrier partners, and senior leadership to align resources and ensure exceptional client experiences.

  • Compliance & Risk Management:Ensure accuracy, documentation standards, regulatory compliance, and risk management practices across assigned accounts.

  • Relationship Building:Develop andmaintainpositive, productive two-way relationships with IOA leadership, peers, co-workers, and employees.

  • Compliance: Ensure adherence to company policies and industry standards.

  • Champion IOA core values anddemonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 8+ years of Employee Benefits or insurance industry experience

  • All required active licensing

  • Strongexpertisewith self-funded, partially self-funded, and complex national account strategies

  • Proven consultative sales, client advisory, and executive presentation experience

  • Exceptional leadership, relationship management, and team development skills

  • Strong analytical, financial modeling, and strategic problem-solving capabilities

  • Excellent organizational, delegation, and decision-making skills

  • Outstanding verbal and written communication skills

  • Ability to manage complex client relationships and high-volume work with accuracy

  • Proficiencyin Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

  • Exceptional personal character, professionalism, and integrity

  • High School Diploma (or equivalent);Bachelor'sdegree preferred


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 195K-215K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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