Director Portfolio Operations Jobs in Springfield, VA

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The Director, Tech Portfolio, Investment, and Transformation Management leads technology portfolio management, investment governance, and Transformation initiative alignment across the Tech. This role collaborates closely with business portfolio teams, Segment CIOs, Tech Finance, Transformation Office partners, initiative owners, and technology delivery leaders to align demand, investments, transformation initiatives, and execution priorities to enterprise and segment strategies.

The Director, Tech Portfolio, Investment, and Transformation Management organizes, governs, prioritizes, sequences, and monitors technology initiatives, programs, transformation initiatives, and portfolio investments based on the Tech strategy, enterprise transformation priorities, strategic roadmaps, business portfolio alignment, available funding, prioritized budgets, delivery capacity, and value realization expectations.

This role leads portfolio and investment management processes, including investment governance, demand intake, prioritization, sequencing, annual portfolio review, business portfolio alignment, initiative health monitoring, and portfolio performance management. The Director ensures appropriate financial, organizational, operational, and technology support is allocated to initiatives in support of enterprise and segment goals.

The Director also serves as a key interface for Transformation programs, supporting transformation initiative execution within Technology, initiative alignment, executive-level reporting, and consistent ways of working across portfolio, investment, and transformation management processes. Decisions are typically related to implementation of new or updated programs, large-scale initiatives, transformation programs, portfolio governance processes, investment prioritization, technical and operational procedures, and strategic execution plans. The Director supports and implements strategic plans, drives goals and objectives, improves performance, strengthens portfolio controls, enables value realization, and provides input into functional strategy.

Key Responsibilities:

• LeadPortfolio & Investment Managementacross Technology, ensuring alignment of technology investments, enterprise priorities, transformation initiatives, and business portfolio objectives.

• Establish and manageInvestment Governance, including demand governance, funding alignment, intake standards, prioritization methods, sequencing decisions, and portfolio decision forums.

• Overseeintake, prioritization, and sequencingof technology initiatives, ensuring work is evaluated based on strategic alignment, business value, financial impact, capacity, risk, dependencies, and execution readiness.

• Partner with business portfolio teams, Segment CIOs, Tech Finance, Transformation Office partners, and initiative owners to ensurealignmentand transparency across demand, investments, and execution.

• Lead the portfolio reviewprocess, including evaluation of existing and proposed investments, alignment to strategic priorities, funding requirements, initiative health, delivery readiness, and expected value realization.

• ManagePerformance Management & Value Realization, including tracking business outcomes, value commitments, leading and lagging indicators, delivery progress, financial performance, and benefits realization.

• Serve as a liaison with business segments to support value tracking, portfolio performance reviews, initiative escalation, and alignment of technology execution to segment priorities.

• Own and enhancePortfolio Controls, Dashboards, and Initiative Health Dashboards, providing executive-level visibility into portfolio performance, risk, dependencies, financials, delivery progress, and transformation initiative status.

• Define and implement portfolio operating rhythms, governance routines, escalation paths, decision rights, and portfolio controls that support disciplined execution and transparency.

• Act as an interface with theTransformation Office, ensuring alignment between transformation strategy, mapped initiatives, investment priorities, delivery execution, and value realization.

• Lead and/or coordinatetransformation initiative execution in Technology, ensuring initiatives are appropriately governed, staffed, funded, sequenced, monitored, and reported.

• Drive consistentWays of Workingacross portfolio management, investment governance, transformation execution, initiative intake, prioritization, sequencing, performance management, and executive reporting.

• Partner with Finance to ensure investment decisions are informed by cost, value, affordability, strategic alignment, and expected return.

• Provide leadership for portfolio management processes, tools, reporting, operating models, and continuous improvement efforts.

• Implement strategic plans, drive portfolio goals and objectives, improve performance, and provide input into functional strategy.

• Lead large-scale, highly visible programs, initiatives, and governance processes requiring coordination across multiple teams, functions, and senior stakeholders.

Use your skills to make an impact

Required Qualifications

• Ability to manage multiple tasks and deadlines with attention to detail

• Ability to communicate effectively and deliver presentations to senior leaders

• Advanced experience leading special projects and producing metrics, measurements and trend reports

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• Demonstrated experience leading technology portfolio management, investment governance, transformation management, or large-scale program governance.

• Experience managing demand intake, prioritization, sequencing, portfolio reviews, and investment decision-making processes.

• Experience aligning technology initiatives to business strategy, enterprise priorities, transformation outcomes, financial plans, and delivery capacity.

• Experience developing and managing executive-level portfolio dashboards, initiative health reporting, performance metrics, and value realization reporting.

• Experience partnering with senior leaders, business segments, finance, transformation teams, and technology delivery organizations.

• Demonstrated ability to lead governance routines, portfolio controls, operating rhythms, escalation processes, and cross-functional ways of working.

• Demonstrated ability to influence across functions and segments, manage competing priorities, and drive alignment among senior stakeholders.

• Strong understanding of technology delivery, enterprise planning, financial management, portfolio performance, and strategic execution.

Preferred Qualifications

• MBA or other Advanced Degree

• Possess a solid understanding of operations, technology, communications and processes

• Agile, Lean Portfolio Management, SAFe, or related portfolio/transformation certification.

• Demonstrated ability to run large-scale, highly visible programs with responsibility for multiple project teams.

• Experience working with enterprise strategy execution function.

• Experience leading annual portfolio review, investment governance, value realization, and initiative health reporting processes.

• Experience building or maturing portfolio controls, executive dashboards, governance forums, and cross-functional ways of working.

• Experience mapping transformation strategy to technology execution plans, investment portfolios, and measurable business outcomes.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$172,200 - $236,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.