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Director Patient Jobs in Mapleton, UT (NOW HIRING)

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Director Patient information

See Mapleton, UT salary details

$31.6K

$114.4K

$164.1K

How much do director patient jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director patient in Mapleton, UT is $114,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,300.00 and $137,700.00 per year, depending on experience, location, and employer.

What does a director of patient services do?

A Director of Patient Services oversees the delivery of care and services to patients within a healthcare organization. They are responsible for managing staff, ensuring compliance with healthcare regulations, improving patient satisfaction, and developing policies to enhance the quality of care. This role often involves collaborating with other healthcare leaders, monitoring patient outcomes, and implementing strategies to improve service efficiency and effectiveness.

What are the key skills and qualifications needed to thrive as a director of patient services?

To thrive as a Director of Patient Services, you need extensive experience in healthcare administration, a relevant degree (such as a BSN or MHA), and strong knowledge of regulatory compliance. Familiarity with healthcare management systems, quality improvement frameworks, and often certification such as Certified Patient Experience Professional (CPXP) is highly valued. Exceptional leadership, strategic thinking, and communication skills help foster collaboration and drive patient-centered care initiatives. These competencies are crucial for ensuring high standards of patient service, regulatory compliance, and organizational effectiveness.

What are the primary challenges a director of patient experience may face, and how are they typically addressed in a healthcare setting?

A Director of Patient Experience often encounters challenges such as balancing patient satisfaction with operational efficiency, managing diverse teams, and implementing system-wide quality improvements. These challenges are typically addressed through strong leadership, regular staff training, data-driven decision-making, and fostering a culture of open communication among staff, patients, and families. Directors also collaborate closely with clinical and administrative teams to identify pain points and develop actionable strategies for enhancing patient care and satisfaction.

What is the difference between Director Patient vs Patient Services Manager?

AspectDirector PatientPatient Services Manager
Required CredentialsBachelor's degree, healthcare management certification often preferredBachelor's degree, healthcare or customer service experience
Work EnvironmentExecutive healthcare settings, hospitals, clinicsPatient care departments, outpatient clinics, hospitals
Employer & Industry UsageHospitals, healthcare organizations, health systemsHospitals, clinics, healthcare providers
Common Search & ComparisonStrategic leadership, healthcare administrationPatient experience, department management

The main difference between a Director Patient and a Patient Services Manager lies in their scope and level of responsibility. The Director Patient typically oversees multiple departments, sets strategic goals, and manages overall patient care policies. In contrast, the Patient Services Manager focuses on day-to-day operations within a specific department, ensuring patient satisfaction and staff coordination. Both roles require healthcare knowledge, but the Director Patient holds a higher-level leadership position with broader responsibilities.

How to become a director of patient?

To become a director of patient services or similar roles, candidates typically need a bachelor's degree in healthcare administration, nursing, or a related field, along with several years of experience in healthcare management. Advanced roles may require a master's degree such as an MBA or MHA and strong leadership, communication, and organizational skills. Certification in healthcare management can also enhance prospects.

What degree do I need to be a director patient?

A Director of Patient Services typically requires a bachelor's degree in healthcare administration, nursing, or a related field. Many roles also prefer or require a master's degree such as an MBA or a master's in healthcare administration (MHA), along with relevant leadership experience and strong communication skills.

What are the most commonly searched types of Patient jobs in Mapleton, UT?

The most popular types of Patient jobs in Mapleton, UT are:

Director Patient jobs near you

Telephone Triage MA/Patient Care Assistant - FT - Provo

Revere Health

Provo, UT • On-site

$15.25 - $21/hr

Full-time

Medical, Vision, Retirement

Re-posted 17 days ago

Revere Health rating

6.2

Company rating: 6.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

696th of 891 rated healthcare providers

Job description

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we're working on this mission-one patient at a time. We're a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.


Position Summary:This is an opportunity to work in a great department, with great people, in a well-respected organization. Facilitates quality patient care under the supervision of the provider. This position will provide a full range of telephone duties, including triaging calls and relaying messages and assisting with other clerical duties as required serving as a liaison between patients, medical staff, and providers. This is an in-office position

Essential Job Functions:Promote quality communication and customer service to all patients Manage inbound patient calls acting as primary medical triage for all incoming queries for the Gastroenterology department Answer incoming calls and review phone messages in a timely and efficient manner, monitoring patient queue, and minimizing long hold times or dropped calls Verify patient information including demographics, medications, medical history as needed Identify, resolve, provide accurate and satisfactory answers, or escalate patient needs as appropriate Thoroughly document each call in EHR to maintain accurate and detailed documentation, ensuring communication is tracked and monitored De-escalate situations involving dissatisfied patients by offering patience, assistance, and support Respond to patient inquiries, prioritizing responses and routing urgent calls from patients in an effective manner. Directs calls immediately to appropriate staff or provider as necessary. Guide callers through troubleshooting, navigating the company site & patient portal, or directing to appropriate department Maintains safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations Serves and protects the medical practice by adhering to clinic and professional standards, policies and procedures, federal, state, and local requirements Communicates respectfully with all staff and patients Help train new employees for similar position as needed Crosstrain to assist with general MA duties during slower call volume times Other duties as assigned

Qualifications:Demonstrate excellent computer, telephone and communication skills Outstanding customer service, organization and attention to detail Experience in medical clinic setting preferred Patient-minded focus Must be a self-starter, a team player, dependable, friendly and professional and be able to multi-task and work efficiently while remaining calm and productive. Willing to train the right candidate. Preference may be given to someone with 1-3 years of healthcare and/or call center experience. Certified Medical Assistant preferred but not required

Hours:8am-5pm Monday-Friday This position is full-time year-round. Applicants who cannot work the full-time schedule year-round as outlined above, need not apply. Closed evenings. Closed weekends. Closed major holidays. Benefits, insurance (medical, vision, pet), 401k, paid holidays

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