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Director Owner Services Jobs (NOW HIRING)

The ideal candidate for Owner Services Specialist will report directly to Directors of Owner Services and spend the majority of their workday in the field visiting assigned cabins. The goal is to ...

The ideal candidate for Owner Services Specialist will report directly to Directors of Owner Services and spend the majority of their workday in the field visiting assigned cabins. The goal is to ...

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Director Owner Services information

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$35K

$92.1K

$175K

How much do director owner services jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director owner services in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What is a director owner services?

Director Owner Services is a leadership role typically found in industries such as hospitality, real estate, or property management. This position is responsible for overseeing and managing the relationship between a company and its property owners or stakeholders. The Director ensures owners receive excellent service, handles communications, resolves issues, and often works to maximize owner satisfaction and retention. They may also coordinate on financial performance, legal compliance, and operational improvements for owner portfolios. The role requires strong communication, strategic planning, and management skills.

What are the key skills and qualifications needed to thrive as a director owner services?

To excel as a Director Owner Services, you need strong leadership abilities, a background in hospitality or property management, and experience managing owner or client relationships, often supported by a relevant degree. Familiarity with property management systems (PMS), CRM platforms, and financial reporting tools is typically required. Exceptional communication, problem-solving, and negotiation skills help foster trust and ensure smooth interactions between owners and the organization. These competencies are vital for maintaining owner satisfaction, driving business growth, and ensuring operational excellence.

How does a director owner services typically collaborate with other departments to enhance client satisfaction?

A Director of Owner Services regularly works cross-functionally with teams such as operations, sales, and customer support to ensure that owner concerns and needs are addressed promptly and effectively. This collaboration often involves coordinating service improvements, resolving escalated issues, and developing communication strategies to keep owners informed. By fostering strong relationships with other departments, the Director can advocate for owners' interests and drive initiatives that enhance the overall client experience.

What are popular job titles related to Director Owner Services jobs?

For Director Owner Services jobs, the most frequently searched job titles are:

Infographic showing various Director Owner Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

Owner Services Specialist

Mineral Bluff, GA • On-site

Escape to Blue Ridge
Traveler Accommodation • 1 - 10 employees

$18 - $20/hr

Other

Medical, Retirement, PTO

Posted 6 days ago


Job description

Owner Services Specialist

Escape to Blue Ridge Location Mineral Bluff, Georgia Category Hospitality Job Type Full-time Salary Hourly Range: $18.00 - $20.00 Insurance Yes

Description

With over 350 vacation homes, we are a vacation rental company dedicated to providing guests and owners with the best possible experience during their stay. Beautifully furnished and fully equipped, our cabins feature a stunning mountain backdrop and are managed by some of the best people in the business - wholly dedicated to providing incredible service at every turn.

Our vision? To be the most admired vacation rental company in North Georgia! By focusing on even the smallest details, we set ourselves apart from other vacation rental companies, understanding that little things can make an enormous difference in a guest's experience. We aim always to go above and beyond to satisfy our guest's needs.

Overall, working at Escape to Blue Ridge is an opportunity to be a part of a dynamic and growing company while enjoying the beautiful surroundings of the Appalachian Mountains. Our company boasts a strong team culture, career opportunities, and a beautiful location, making it an excellent choice for anyone seeking a rewarding and fulfilling career.

Position Summary

Are you an enthusiastic, motivated, and detail-oriented individual who has a passion for delivering outstanding hospitality? If so, we are looking for someone just like you to join our team at Escape To Blue Ridge!

The ideal candidate for Owner Services Specialist will report directly to Directors of Owner Services and spend the majority of their workday in the field visiting assigned cabins. The goal is to ensure that properties are in excellent condition and that owners' properties are well taken care of.

Primary duties include:

  • regularly inspecting properties
  • reporting any needed repairs or damages
  • sprucing up the properties as needed
  • providing onsite support when necessary

To be successful in this position, it will be crucial for you to have a strong commitment to seeing jobs through to the end, even if they take several days to complete, and take pride in ensuring that each property is in tip-top shape when guests arrive for their stay.

We offer a competitive hourly wage along with benefits, including health insurance, paid time off, and office perks. We also provide mentorship opportunities to help you succeed in performing thorough property inspections as our "eyes on the property" and expertise and developing a keen eye for how to spruce things up to make our guest's stay even more memorable.

Responsibilities
  • Attend meetings
  • Collaboratively develop a weekly plan based on work orders, owner and guest arrivals, with input from the Directors of Owner Services
  • Property inspections completed on our app
  • Provide onsite support/troubleshooting for guests and owners with: televisions, hot tubs, gas fireplaces, internet
  • Take items (bedding, small furniture, packages) to homes and stock items
  • Purchasing items to stock homes
  • Stage property per staging book or website
Qualifications
  • Must own a task from beginning to end
  • Strong follow-through and follow-up skills
  • Able to lift 20 - 30 lbs
  • Able to bend, squat, and walk up steps
  • Clean driving record
  • Capable of using technology on a laptop and a smartphone (apps, email, upload pictures)
  • Able to follow specific and consistent procedures
Compensation & Benefits

Hourly Range: $18.00 - $20.00

BENEFITS:

  • Vacation and sick days (40 hours vacation and 40 hours sick - begin accruing on day one)
  • Great and affordable health insurance
  • Retirement benefits with matching
  • Workplace perks such as recreation activities, snacks and coffee, and flexible work schedules
  • Company vehicle provided
  • Cell phone provided
  • Laptop provided