The Director of Operations leads the Operations and Member Services functions and manages critical ... Intermediate or higher Excel skills, including formulas and functions. * Demonstrated experience ...
The Director of Operations leads the Operations and Member Services functions and manages critical ... Intermediate or higher Excel skills, including formulas and functions. * Demonstrated experience ...
Director, Operations
Washington, DC · On-site
$102K/yr
The Director of Operations leads the Operations and Member Services functions and manages critical ... Intermediate or higher Excel skills, including formulas and functions. * Demonstrated experience ...
Quick apply
Director, Operations
Washington, DC · On-site
$102K/yr
The Director of Operations leads the Operations and Member Services functions and manages critical ... Intermediate or higher Excel skills, including formulas and functions. * Demonstrated experience ...
Oversees Facility Operations Centers at Headquarters (HQ) and Greater Pensacola Operations (GPO ... If you need accommodation or assistance for a qualifying condition to complete the online ...
Oversees Facility Operations Centers at Headquarters (HQ) and Greater Pensacola Operations (GPO ... If you need accommodation or assistance for a qualifying condition to complete the online ...
As our operations advisory practice scales to meet sustained client demand, we are seeking Senior Analysts or Associates who bring direct operations, engineering, and supply chain expertise to the ...
As our operations advisory practice scales to meet sustained client demand, we are seeking Senior Analysts or Associates who bring direct operations, engineering, and supply chain expertise to the ...
... Operations. We're Looking for Someone to Build Them. At HSP Direct, we don't hire people to ... or related industries is a plus Location Full-time, in-office Ashburn, VA Build Something That ...
... Operations. We're Looking for Someone to Build Them. At HSP Direct, we don't hire people to ... or related industries is a plus Location Full-time, in-office Ashburn, VA Build Something That ...
... Operations. We're Looking for Someone to Build Them. At HSP Direct, we don't hire people to ... or related industries is a plus Location • Full-time, in-office • Ashburn, VA Build Something ...
... Operations. We're Looking for Someone to Build Them. At HSP Direct, we don't hire people to ... or related industries is a plus Location • Full-time, in-office • Ashburn, VA Build Something ...
... Operations. We're Looking for Someone to Build Them. At HSP Direct, we don't hire people to ... or related industries is a plus Location Full-time, in-office Ashburn, VA Build Something That ...
Quick apply
... Operations. We're Looking for Someone to Build Them. At HSP Direct, we don't hire people to ... or related industries is a plus Location Full-time, in-office Ashburn, VA Build Something That ...
Director, Operations
Oak Hill, VA · On-site
Manages Campus operations of the 24x7 Datacenter environment. Identifies and implements critical ... Bachelor's degree preferred with 10 years' experience or minimum of 12-15 years of related ...
Director, Operations
Oak Hill, VA · On-site
Manages Campus operations of the 24x7 Datacenter environment. Identifies and implements critical ... Bachelor's degree preferred with 10 years' experience or minimum of 12-15 years of related ...
Overview Targeted Victory is seeking an Advertising Operations Director to join our Advertising ... or related advertising functions * Demonstrated experience executing campaigns across both ...
Overview Targeted Victory is seeking an Advertising Operations Director to join our Advertising ... or related advertising functions * Demonstrated experience executing campaigns across both ...
Overview Targeted Victory is seeking an Advertising Operations Director to join our Advertising ... or related advertising functions * Demonstrated experience executing campaigns across both ...
Overview Targeted Victory is seeking an Advertising Operations Director to join our Advertising ... or related advertising functions * Demonstrated experience executing campaigns across both ...
Director of Operations
Arlington, VA · On-site
The Director of Operations will work closely with the Chief Operating Officer to oversee and ... Experience working in media, nonprofit, government, or similarly complex organizations is preferred.
Director of Operations
Arlington, VA · On-site
The Director of Operations will work closely with the Chief Operating Officer to oversee and ... Experience working in media, nonprofit, government, or similarly complex organizations is preferred.
Director of Operations
Washington, DC · On-site
$133K - $169K/yr
OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or ... Leading Operations and Department Teams • Champions the brand's service vision for product and ...
Director of Operations
Washington, DC · On-site
$133K - $169K/yr
OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or ... Leading Operations and Department Teams • Champions the brand's service vision for product and ...
Summary Reporting to the Chair, the Director of Operations plans and directs all administrative ... Bachelor's degree from an accredited college or university. Experience: Ten (10) years of ...
Summary Reporting to the Chair, the Director of Operations plans and directs all administrative ... Bachelor's degree from an accredited college or university. Experience: Ten (10) years of ...
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related ... Leading Operations and Department Teams Champions the brand's service vision for product and ...
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related ... Leading Operations and Department Teams Champions the brand's service vision for product and ...
Director of Operations
Ashburn, VA · On-site
$160K - $200K/yr
Director of Operations LOCATION: Remote eligible depending on location; hybrid schedule preferred ... Bachelor's degree in Business, Operations Management, Supply Chain, Engineering, or related field ...
Quick apply
Director of Operations
Ashburn, VA · On-site
$160K - $200K/yr
Director of Operations LOCATION: Remote eligible depending on location; hybrid schedule preferred ... Bachelor's degree in Business, Operations Management, Supply Chain, Engineering, or related field ...
Director of Operations
Washington, DC · On-site
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related ... Leading Operations and Department Teams Champions the brand's service vision for product and ...
Director of Operations
Washington, DC · On-site
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related ... Leading Operations and Department Teams Champions the brand's service vision for product and ...
Director of Operations
College Park, MD · On-site
Summary Reporting to the Chair, the Director of Operations plans and directs all administrative ... Bachelor's degree from an accredited college or university. Experience: Ten (10) years of ...
Director of Operations
College Park, MD · On-site
Summary Reporting to the Chair, the Director of Operations plans and directs all administrative ... Bachelor's degree from an accredited college or university. Experience: Ten (10) years of ...
Director of Operations
Ashburn, VA · On-site
$160K - $200K/yr
Director of Operations LOCATION: Remote eligible depending on location; hybrid schedule preferred ... Bachelor's degree in Business, Operations Management, Supply Chain, Engineering, or related field ...
Director of Operations
Ashburn, VA · On-site
$160K - $200K/yr
Director of Operations LOCATION: Remote eligible depending on location; hybrid schedule preferred ... Bachelor's degree in Business, Operations Management, Supply Chain, Engineering, or related field ...
Director, Network Operations
Lanham, MD · On-site
The Director, Network Operations will provide strategic leadership to a team of network operations ... Minimum of 2 years of people leadership or management experience overseeing technical operations ...
Director, Network Operations
Lanham, MD · On-site
The Director, Network Operations will provide strategic leadership to a team of network operations ... Minimum of 2 years of people leadership or management experience overseeing technical operations ...
Vice President Operations
Washington, DC · On-site
... Senior Director, or Director-level role · Strong multi-site, multi-service operational leadership background · Demonstrated P&L ownership and financial acumen · Experience in facilities ...
New
Vice President Operations
Washington, DC · On-site
... Senior Director, or Director-level role · Strong multi-site, multi-service operational leadership background · Demonstrated P&L ownership and financial acumen · Experience in facilities ...
New
Director Or Operations information
See Reston, VA salary details
$35.4K - $49.1K
4% of jobs
$49.1K - $62.9K
8% of jobs
$62.9K - $76.7K
11% of jobs
$78.8K is the 25th percentile. Wages below this are outliers.
$76.7K - $90.4K
12% of jobs
$90.4K - $104.2K
14% of jobs
The median wage is $106.1K / yr.
$104.2K - $117.9K
12% of jobs
$117.9K - $131.7K
13% of jobs
$135.1K is the 75th percentile. Wages above this are outliers.
$131.7K - $145.5K
9% of jobs
$145.5K - $159.2K
9% of jobs
$159.2K - $173K
5% of jobs
$173K - $186.7K
3% of jobs
$35.4K
$112K
$186.7K
How much do director or operations jobs pay per year?
What are the key skills and qualifications needed to thrive as a Director of Operations, and why are they important?
What does a Director of Operations do?
What jobs pay 500,000 a year in the US?
How does a Director of Operations typically collaborate with other department leaders to drive organizational success?
What jobs in the US pay 300,000 a year?
What position is higher than director of operations?
What is the difference between Director Of Operations vs Operations Manager?
| Aspect | Director Of Operations | Operations Manager |
|---|---|---|
| Required Credentials | Bachelor's degree; often MBA or related experience | Bachelor's degree; relevant experience often sufficient |
| Work Environment | Strategic planning, executive meetings, cross-department oversight | Day-to-day operations, team management, process implementation |
| Employer & Industry Usage | Used in large corporations across various industries | Common in mid-sized to large companies in multiple sectors |
| Search & Comparison Intent | Understanding high-level responsibilities and qualifications | Focus on operational tasks and management scope |
The Director Of Operations typically oversees strategic initiatives and manages multiple departments, requiring higher-level credentials and experience. The Operations Manager focuses on daily operational activities, team supervision, and process improvements. Both roles are vital in organizational efficiency but differ in scope, responsibilities, and seniority.
What exactly does a director of operations do?

Full-time
Medical, Dental, Life, Retirement, PTO
Posted 11 days ago
Job description
ABOUT FIRST BOOK
First Book is a leading nonprofit social enterprise dedicated to removing barriers to quality education for children in need. Through innovative public-private partnerships and a national network of more than 600,000 educators, program leaders, and community organizations, First Book has distributed over 250 million books and educational resources to under-resourced communities. Our work spans e-commerce (First Book Marketplace), research and insights (First Book R&I), and tailored program development (First Book Accelerator), all designed to elevate the voices and needs of educators serving children in low-income communities.
ABOUT THE ROLE
The Director of Operations plays a key role in ensuring the First Book Marketplace delivers a bestinclass online experience for our network of 600,000+ educators and program leaders serving children in need. The Director of Operations leads the Operations and Member Services functions and manages critical external supply chain partnerships to support strong operational performance and an exceptional member experience.
This role oversees the full movement of incoming and outgoing inventory across multiple warehouses, drives process improvements that streamline operations, and ensures reliable, highquality service delivery. The Director of Operations is responsible for the daily, weekly, and monthly operational rhythms that support performance management and the successful execution of projects that enhance the member journey.
Success in this role requires strong crossfunctional communication, close collaboration with the Information Technology team, and the ability to advance the organization's shift toward datadriven decisionmaking. We are seeking a businessfocused leader with strong analytical, communication, and managerial skills, proven crossfunctional experience, and supply chain expertise to help drive sustainable revenue growth through improved member experiences.
WHAT YOU'LL OWN
- Lead and develop the Operations and Member Services teams, ensuring staff have the tools, training, and support needed to deliver highquality service.
- Oversee warehouse, shipping, freight, and fulfillment partnerships, ensuring strong vendor performance, efficient operations, and a positive member experience.
- Manage and improve endtoend operational processes, including order placement, inventory management, shipping, fulfillment, and quality assurance.
- Drive continuous improvement initiativesthat increase accuracy, efficiency, scalability, and customer satisfaction across operational workflows.
- Partner with IT to enhance operational systems, including automation, reporting, inventory management, and user acceptance testing for Marketplace and system updates.
- Strengthen customer experience operationsby collaborating with Member Services on escalation management, process improvements, and crossfunctional communication.
- Oversee operational budgeting and financial processes, including forecasting, invoice reconciliation, and reporting on warehousing, shipping, and fulfillment expenses.
- Track and report departmental KPIs, translating organizational goals into measurable team objectives and datadriven recommendations.
- Lead hiring, onboarding, coaching, and performance managementfor Operations and Member Services staff, ensuring clear expectations and professional development.
EDUCATION
- Bachelor's degree required; Master's degree preferred.
SKILLS & EXPERIENCE
- Strong understanding of customer experience principles and the operational processes that support a seamless customer journey.
- Excellent organizational, communication, and project management skills, with the ability to manage multiple priorities and diverse viewpoints.
- High comfort with data and analytics, including the ability to use Salesforce, Magento, Excel, and other data sources to inform decisions.
- Ability to quickly learn and master new systems, technologies, and operational tools.
- Experience collaborating across departments to design effective solutions and improve processes.
- Familiarity with FTP and API data exchanges.
- Ability to remain calm, flexible, and solutions oriented in complex or high pressure situations.
- Minimum 5 years of experience in operations, inventory management, fulfillment, or related functions, including procurement, receiving, stocking, shipping, billing, and order troubleshooting.
- Experience managing internal teams and external operational partners.
- Strong understanding of warehouse operations, customer service workflows, and freight logistics.
- Intermediate or higher Excel skills, including formulas and functions.
- Demonstrated experience developing or improving SOPs based on process analysis and technology enhancements.
- Commitment to First Book's mission and ability to thrive in a dynamic, fast-paced environment.
COMPENSATION & BENEFITS:
Total Rewards - In compliance with the District of Columbia Wage Transparency Act, First Book will provide the pay range for this position to applicants upon request or as part of the job posting.
Salary Range: $102,000 annually.
All full-time employees are eligible for the following:
- Medical and dental insurance coverage
- Life insurance and Accidental Death and Dismemberment (AD&D) coverage
- Paid vacation and sick leave
- 12 paid holidays annually
- 401(k) retirement plan with employer matching contributions
- Employer-provided parking stipend (Washington, DC)
TO APPLY
- Submit a resume and a cover letter detailing your interest in this position.
- Only applications submitted through First Book's approved platform will be considered.
- Applications submitted through external or unapproved sites will not be reviewed.
- First Book does not accept unsolicited recruiter submissions and does not pay fees for resumes submitted outside of a formal written agreement.
EQUAL EMPLOYMENT OPPORTUNITY
First Book is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, personal appearance, family responsibilities, genetic information, matriculation, political affiliation, veteran status, or any other status protected by applicable federal, District of Columbia, or local law.
ACCOMMODATIONS
First Book is committed to providing reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. Applicants requiring accommodations during the application or interview process should submit a written request to First Book's Human Resources department.
WORK PRESENCE & EMPLOYMENT CONDITIONS
- The role is structured as a hybrid position.
- Therefore, this position requires regular in-office presence at First Book's Washington, DC office on designated days to support internal collaboration and partnership activities.
- Reasonable accommodation will be considered in accordance with applicable federal, state, and local laws.
- Relocation assistance is not provided. Candidates who relocate do so at their own expense.
CONNECT WITH FIRST BOOK
https://www.facebook.com/FirstBook
https://twitter.com/firstbook
https://www.youtube.com/user/firstbook
https://www.instagram.com/firstbookorg/
About First Book
Sourced by ZipRecruiter
Industry
Non-profits
Company size
51 - 200 Employees
Headquarters location
Washington, DC, US
Year founded
1992