Direct Staff Management: Lead Account Management staff and provide coaching and guidance. * HR ... Operational Process Excellence: Implement and enforce processes and best practices. * Data Analysis:
Direct Staff Management: Lead Account Management staff and provide coaching and guidance. * HR ... Operational Process Excellence: Implement and enforce processes and best practices. * Data Analysis:
Direct Staff Management: Lead Account Management staff and provide coaching and guidance. * HR ... Operational Process Excellence: Implement and enforce processes and best practices. * Data Analysis:
Direct Staff Management: Lead Account Management staff and provide coaching and guidance. * HR ... Operational Process Excellence: Implement and enforce processes and best practices. * Data Analysis:
Direct Staff Management: Lead Account Management staff and provide coaching and guidance. * HR ... Operational Process Excellence: Implement and enforce processes and best practices. * Data Analysis:
Direct Staff Management: Lead Account Management staff and provide coaching and guidance. * HR ... Operational Process Excellence: Implement and enforce processes and best practices. * Data Analysis:
Direct Staff Management: Lead Account Management staff and provide coaching and guidance. * HR ... Operational Process Excellence: Implement and enforce processes and best practices. * Data Analysis:
Direct Staff Management: Lead Account Management staff and provide coaching and guidance. * HR ... Operational Process Excellence: Implement and enforce processes and best practices. * Data Analysis:
Director of Operations
New Hope, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
New Hope, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Moulton, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Quick apply
Director of Operations
Moulton, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Hartselle, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Quick apply
Director of Operations
Hartselle, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Decatur, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Decatur, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Decatur, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Quick apply
Director of Operations
Decatur, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Decatur, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Decatur, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Decatur, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Decatur, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
New Hope, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Quick apply
Director of Operations
New Hope, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Madison, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Madison, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Athens, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Quick apply
Director of Operations
Athens, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Hartselle, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Hartselle, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Quick apply
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director of Operations
Huntsville, AL · On-site
Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...
Director Operations Manager information
See Decatur, AL salary details
$31.9K - $44.3K
4% of jobs
$44.3K - $56.7K
8% of jobs
$56.7K - $69.1K
11% of jobs
$71K is the 25th percentile. Wages below this are outliers.
$69.1K - $81.5K
12% of jobs
$81.5K - $93.9K
14% of jobs
The median wage is $95.6K / yr.
$93.9K - $106.3K
12% of jobs
$106.3K - $118.7K
13% of jobs
$121.8K is the 75th percentile. Wages above this are outliers.
$118.7K - $131.1K
9% of jobs
$131.1K - $143.5K
9% of jobs
$143.5K - $155.9K
5% of jobs
$155.9K - $168.3K
3% of jobs
$31.9K
$100.9K
$168.3K
How much do director operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Director Operations Manager, and why are they important?
What is the difference between Director Operations Manager vs Operations Supervisor?
| Aspect | Director Operations Manager | Operations Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple departments, develops strategic plans, manages senior staff | Supervises daily operations, manages frontline staff, ensures operational efficiency |
| Required Credentials | Bachelor’s degree, often MBA, extensive experience in operations management | High school diploma or associate degree, relevant experience in operations |
| Work Environment | Corporate offices, strategic planning settings | Warehouse, manufacturing, retail stores, or service centers |
| Industry Usage | Common in large organizations across various industries | Found in operational roles within specific departments or locations |
The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.
Is a director of operations higher than a VP?
What is the highest salary for an operations manager?
Who is higher, COO or director of operations?
What does a Director Operations Manager do?
Is a director of operations a high position?
How does a Director Operations Manager typically collaborate with cross-functional teams to drive organizational goals?

Full-time
Medical, Retirement
Re-posted 19 days ago
Insurance Office Of America rating
8.9
Based on 17 frontline employees who took The Breakroom Quiz
44th of 281 rated insurance
Job description
Description
Job Description:
Title: Operations Supervisor – Commercial Lines
Work Mode: Remote (Southeastern US only) | Location/Supporting: Longwood, FL | Book Focus: General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.
Key Responsibilities:
Performance Standards: Monitor productivity, efficiency, quality, and service standards.
Culture Promotion: Promote IOA culture and support team engagement.
Professional Development: Support ongoing staff training and development.
Succession Planning: Develop future branch operations leaders.
Direct Staff Management: Lead Account Management staff and provide coaching and guidance.
HR Management: Ensure compliance with HR policies and processes.
Recruitment and Onboarding: Participate in hiring, interviewing, and onboarding.
Performance Communication: Deliver evaluations and maintain transparent communication with leadership.
Workflow Management: Assign and balance workloads to ensure service continuity.
Operational Process Excellence: Implement and enforce processes and best practices.
Data Analysis: Monitor and interpret performance data and take action as needed.
Data Integrity: Maintain accurate data across agency and carrier systems.
Account Management: Manage an assigned book of business.
Technical Support: Serve as a subject matter expert for coverage and service questions.
Client Relationship Management: Manage client relationships and support renewals and service needs.
Policy and Service Administration: Oversee policy administration, placement, billing, claims support, and documentation of accuracy.
Renewal and New Business Execution: Lead or support the full renewal and new business process.
Service Excellence: Deliver excellent service and proactively anticipate client needs.
Culture Promotion: Promote IOA culture and improve engagement.
Policy Compliance: Stay updated on company policies and procedures.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience
Thorough knowledge of insurance brokerage and client needs
Required active licensing
Professional designations preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Insurance Office Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988