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Director Operations Management Jobs in Rochester, MN

Walgreens

Pharmacy Operations Manager

Rochester, MN

Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Dayton Freight

Operations Supervisor

Stewartville, MN · On-site

$60K - $80K/yr

... As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and ... as directed Qualifications * Knowledge of the LTL/ Transportation Industry * Has managed Drivers ...

Dayton Freight

Operations Supervisor

Stewartville, MN · On-site

$60K - $80K/yr

... As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and ... as directed Qualifications * Knowledge of the LTL/ Transportation Industry * Has managed Drivers ...

Dayton Freight

Operations Supervisor

Stewartville, MN · On-site

$60K - $80K/yr

... directed * Knowledge of the LTL/ Transportation Industry * Has managed Drivers and Dockworkers ... This position requires the ability to perform a combination of administrative and operational ...

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See Rochester, MN salary details

$34.6K

$109.5K

$182.5K

How much do director operations management jobs pay per year?

As of Jun 11, 2026, the average yearly pay for director operations management in Rochester, MN is $109,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,700.00 and $137,700.00 per year, depending on experience, location, and employer.

Which is higher, COO or director of operations?

A COO (Chief Operating Officer) is generally higher than a Director of Operations, as the COO is part of the executive leadership team responsible for overall company strategy and operations. The Director of Operations typically reports to the COO or other senior executives and focuses on managing daily operational activities. The hierarchy can vary by organization, but the COO usually holds a more senior, broader leadership role.

Is a director of operations a high position?

A director of operations is a senior management role responsible for overseeing daily business activities, strategic planning, and operational efficiency. It is considered a high-level position within an organization, often reporting to executive leadership and requiring extensive experience and leadership skills.

What is higher, GM or director of operations?

A General Manager (GM) typically oversees the overall operations of a business or a large department, while a Director of Operations manages specific operational functions and strategies within an organization. In many companies, the GM holds a higher or equivalent executive position, often reporting to the CEO, whereas the Director of Operations usually reports to a GM or senior leadership, making the GM generally higher in hierarchy.

What exactly does a director of operations do?

A director of operations oversees an organization's daily activities, manages departmental managers, and develops strategies to improve efficiency and productivity. They are responsible for implementing policies, managing budgets, and ensuring that business goals are met, often requiring strong leadership, organizational, and communication skills.

What is the difference between Director Operations Management vs Operations Manager?

AspectDirector Operations ManagementOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic plans, manages large teamsManages daily operations, supervises staff, implements policies
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant work experience
Work EnvironmentExecutive level, strategic focus, cross-departmentalOperational focus, team management, department-specific
Industry UsageCommon in large organizations across industriesFound in organizations of various sizes, more hands-on

The main difference between a Director of Operations Management and an Operations Manager lies in scope and strategic involvement. Directors focus on high-level planning and overseeing multiple departments, while Operations Managers handle daily operations within specific teams. Both roles require relevant experience and credentials, but Directors typically have a broader, strategic focus in larger organizations.

What cities near Rochester, MN are hiring for Director Operations Management jobs? Cities near Rochester, MN with the most Director Operations Management job openings:
Director Operations Management jobs near you
Pharmacy Operations Manager

Pharmacy Operations Manager

Walgreens

Rochester, MN

Other

Posted 11 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,099 frontline employees who took The Breakroom Quiz

87th of 99 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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