Director Operations Food Jobs in Wisconsin (NOW HIRING)

Whether you're an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. If you're eager for career growth and new experiences, we have an opening for a Director of Food and Beverage. The Director of F&B provides leadership and oversight for all food and beverage outlets and culinary areas at Saint Kate. As a member of the Executive Committee, this individual will focus on finding additional means to drive strategic food and beverage programs while increasing the profitability and efficiency of the division.

Recognized as one of Milwaukee's most esteemed hotels with an elite award repertoire, Saint Kate – The Arts Hotel offers a modern, luxury experience with artistic flair. With a prime location in Milwaukee's Theater District, Saint Kate serves as a creative hub for the city, where every aspect of the hotel is inspired by music, painting, sculpture, and design. As a part of Marcus Hotels & Resorts, we engage a diverse audience of theater enthusiasts, food connoisseurs, and entertainment seekers.

WHAT YOU WILL BE DOING

• Drive improvement in guest satisfaction and food quality metrics throughout all Saint Kate outlets and maintain a strong, visible presence throughout the hotel to support both guests and associates.
• Promote a positive work environment by enhancing associate satisfaction, supporting retention efforts, and encouraging internal career growth and succession development.
• Monitor financial performance for all outlets, including labor management, expense control, and budget adherence, while identifying opportunities for improvement and implementing corrective measures.
• Participate in weekly forecasting, scheduling, and strategic planning and assist with the creation of the annual hotel budget and support ongoing planning and action plan development.
• Work with other departments and leadership teams to contribute to the overall success of the hotel.
• Develop pricing, service, and product strategies.
• Identify and stay current on market trends within the industry.
• Utilize customer satisfaction surveys to develop and implement action plans to address areas of need.
• Work closely with purchasing department to ensure operational costs are within budget and supervise inventory management.
• Own vendor and customer relations.
• Ensure safety and sanitation requirements are being adhered to.
• Other duties as assigned.

WHAT WE ARE LOOKING FOR

• 5+ years of progressive Food & Beverage leadership experience, including at least 3 years in an executive-level role within high-volume hotel, restaurant, catering, or resort environments
• Experience in full-service hotels preferred
• Strong knowledge of Food & Beverage operations, including service standards, culinary and beverage programs, and food safety
• Demonstrated financial acumen with experience managing P&Ls, forecasting, inventory controls, revenue performance, and capital expenditures
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and POS systems
• Strategic and entrepreneurial mindset with the ability to drive innovation, creativity, and continuous improvement
• Strong understanding of local market trends and competitive landscape
• Exceptional leadership skills with a proven ability to motivate, mentor, and develop high-performing teams
• Excellent interpersonal, written, and verbal communication skills
• High level of integrity with the ability to handle confidential information with discretion
• Dependable and adaptable, with the ability to work a flexible schedule including days, evenings, weekends, and holidays

WHAT’S IN IT FOR YOU

• Participation in the annual Executive Committee bonus program
• Free Downtown Parking
• Medical, dental, vision and life insurance offered for full-time associates after one month of employment
• Eligibility for 401K participation, with company match, following one month of employment
• Paid Time Off accrual starting on first day
• Discounts at Marcus Hotels & Resort locations including hotel, golf, ski, and spa
• Free/discounted movie tickets at Marcus Theater locations
• Career development opportunities

ABOUT US
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Saint Kate is an equal opportunity employer.