ZipRecruiter

Log In

1

Director Operations Excellence Jobs in Kent, WA (NOW HIRING)

Sodexo

Director Operations SodexoLive

Seattle, WA

$89K - $115K/yr

We are seeking an experienced Director of Operations to join us at T-Mobile Park, home of the ... operational excellence, financial performance, and team engagement across multiple service areas.

Sodexo

Director Operations SodexoLive

Seattle, WA · On-site

$89K - $115K/yr

We are seeking an experienced Director of Operations to join us at T-Mobile Park, home of the ... operational excellence, financial performance, and team engagement across multiple service areas.

Sodexo

Director Operations SodexoLive

Seattle, WA · On-site

$89K - $115K/yr

We are seeking an experienced Director of Operations to join us at T-Mobile Park, home of the ... operational excellence, financial performance, and team engagement across multiple service areas.

Sodexo Live!

Director Operations SodexoLive

Seattle, WA · On-site

$89K - $115K/yr

We are seeking an experienced Director of Operations to join us at T-Mobile Park, home of the ... operational excellence, financial performance, and team engagement across multiple service areas.

Chick-fil-A

Director of Operations

Maple Valley, WA · On-site

$25 - $27/hr

Ensure excellence in speed, accuracy, food quality, and guest experience Leadership Development * Lead, coach, and develop a team of Directors, Managers, and Team Leaders * Build a strong leadership ...

next page

Showing results 1-20

All JobsOperations Excellence JobsDirector Operations Excellence JobsDirector Operations Excellence Jobs in Kent, WA

Director Operations Excellence information

See Kent, WA salary details

$38.4K

$121.6K

$202.6K

How much do director operations excellence jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director operations excellence in Kent, WA is $121,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,200.00 and $153,000.00 per year, depending on experience, location, and employer.

What does a director of operations excellence do?

A Director of Operations Excellence is responsible for overseeing and improving organizational processes to enhance efficiency, productivity, and quality across various departments. They develop and implement strategies, best practices, and continuous improvement initiatives such as Lean or Six Sigma methodologies. This role involves analyzing performance metrics, identifying areas for operational improvement, and leading cross-functional teams to achieve business goals. Directors of Operations Excellence also ensure compliance with industry standards and help drive a culture of excellence within the organization.

What are the key skills and qualifications needed to thrive as a director of operations excellence?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and strategic planning, usually supported by a bachelor’s or master’s degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma, ERP systems, and certifications like PMP or Six Sigma Black Belt are commonly required. Exceptional leadership, communication, and change management skills help drive cross-functional initiatives and foster a culture of continuous improvement. These skills and qualifications are vital for optimizing organizational efficiency, ensuring sustainable growth, and delivering operational results.

How does a director of operations excellence typically drive cross-functional collaboration to improve organizational processes?

A Director of Operations Excellence often leads initiatives that require close collaboration with departments such as supply chain, finance, IT, and quality assurance. They facilitate workshops, set up process improvement teams, and establish clear communication channels to ensure alignment on goals and timelines. By leveraging data-driven insights and best practices, they help teams identify inefficiencies, implement standardized processes, and measure outcomes. This collaborative approach not only accelerates improvement efforts but also fosters a culture of continuous innovation across the organization.

What is the difference between Director Operations Excellence vs Operations Manager?

AspectDirector Operations ExcellenceOperations Manager
ResponsibilitiesStrategic process improvement, cross-departmental initiatives, long-term efficiency goalsDay-to-day operations management, team supervision, short-term problem solving
Required CredentialsTypically bachelor's degree, certifications in Lean, Six Sigma, or process improvementUsually bachelor's degree, experience in operations, certifications may be beneficial
Work EnvironmentStrategic planning sessions, corporate offices, cross-functional teamsOperational sites, team management, direct interaction with staff

The main difference is that the Director Operations Excellence focuses on strategic, organization-wide process improvements and long-term efficiency initiatives, while the Operations Manager handles daily operational activities and team supervision. Both roles often require similar certifications like Lean or Six Sigma but differ in scope and focus.

What are the most commonly searched types of Operations Excellence jobs in Kent, WA?

The most popular types of Operations Excellence jobs in Kent, WA are:

What are popular job titles related to Director Operations Excellence jobs in Kent, WA?

For Director Operations Excellence jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Director Operations Excellence jobs in Kent, WA look for?

The top searched job categories for Director Operations Excellence jobs in Kent, WA are:

What cities near Kent, WA are hiring for Director Operations Excellence jobs?

Cities near Kent, WA with the most Director Operations Excellence job openings:

Director Operations Excellence jobs near you
Infographic showing various Director Operations Excellence job openings in Kent, WA as of June 2026, with employment types broken down into 3% As Needed, 76% Full Time, 13% Part Time, 5% Contract, and 3% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $121,559 per year, or $58.4 per hour.

Assistant Director Operations

Blueprint Technologies

Bellevue, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

About Blueprint
Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI, cloud, data, product development, and emerging technology.
Our culture is built by people who care deeply about doing exceptional work. We set high standards, take ownership, and continually challenge ourselves and one another to be better. We work hard, support each other, and take genuine pride in what we deliver for our clients, partners, and teams.
At Blueprint, you'll work alongside talented people with different experiences, expertise, and perspectives. You'll have opportunities to take on meaningful challenges, expand your skills, and see the impact of what you build.
Bring your perspective. Raise the standard. Build what matters.
About the Role
We're looking for an Assistant Director of Operations to help lead a customer support center environment. In this role, you'll work closely with the Director of Operations to oversee daily business activities, strengthen operational processes, support team performance, and advance strategic objectives.
You'll partner with managers, senior leaders, clients, and cross-functional teams to maintain operational excellence, deliver exceptional customer service, and strengthen client satisfaction. This role requires a collaborative leader who can use data, sound judgment, and strong business acumen to identify opportunities and drive meaningful improvements.
What You'll Do
  • Assist the Director of Operations with developing and implementing operational plans, policies, and initiatives that support company goals and continuous improvement.
  • Partner with managers to oversee daily operations, staffing, workflows, service delivery, and team performance.
  • Support client initiatives, participate in client meetings, and maintain alignment across teams to advance client satisfaction and strategic objectives.
  • Oversee staff performance and partner with managers to provide coaching, guidance, and accountability.
  • Ensure performance, quality, service, and customer-experience standards are consistently met or exceeded.
  • Use data and analytics to support decision-making, operational problem-solving, and process improvement.
  • Translate business strategy into practical plans and effective day-to-day execution.
  • Identify operational trends, risks, service gaps, and opportunities for improvement.
  • Support engagement growth through successful project delivery, strategic differentiation, and proactive partnership with Blueprint and client leadership.
  • Champion initiatives that improve customer and employee experiences.
  • Monitor budgets, operational costs, staffing needs, and resource allocation.
  • Communicate operational performance, risks, blockers, tradeoffs, and recommendations clearly to leaders and stakeholders.

What You'll Bring
  • Four to six years of progressively responsible leadership experience in operations, service delivery, or a comparable fast-paced and evolving environment.
  • Proven experience managing people, developing leaders, and improving team performance.
  • Experience overseeing daily operations, workflows, service delivery, and performance expectations.
  • Strong business acumen and previous accountability for quality, service, or operational-performance targets.
  • Experience managing senior-level client expectations and resolving delivery-related concerns.
  • Ability to translate business strategy into tactical plans and day-to-day execution.
  • Strong strategic thinking, critical thinking, decision-making, and problem-solving skills.
  • Ability to use data and performance metrics to identify trends, evaluate operations, and drive improvements.
  • Strong organizational and time-management skills with the ability to oversee multiple teams, departments, and priorities.
  • Excellent written, verbal, interpersonal, presentation, and stakeholder-management skills.
  • Ability to coach, mentor, motivate, and lead a diverse team.
  • Ability to work independently, exercise sound judgment, meet deadlines, and seek guidance when appropriate.
  • Commitment to service excellence, customer satisfaction, employee engagement, and continuous improvement.
  • Ability to use Blueprint tools, standards, and processes effectively to support business needs and solve operational challenges.

Preferred Qualifications
  • Leadership experience within a customer support center.
  • Experience supporting a client-facing service-delivery engagement.
  • Experience with workforce planning, budget management, resource allocation, and operational reporting.
  • Knowledge of gaming industry trends, major events, products, and news.

Schedule and Work Requirements
  • This role requires full-time onsite work to support and engage directly with teams working across varying schedules.
  • Flexibility to adjust working hours based on business, client, and staffing needs is required.
  • Occasional weekend and holiday coverage may be required.
  • Time-off availability may be limited during peak business periods to maintain appropriate operational coverage.

Compensation
At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.
For candidates based in Washington State, the anticipated compensation range is $100,000 to $125,000 USD annually. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate's qualifications.
Location and Work Arrangement
Bellevue, Washington
This role requires 100% onsite work at the Bellevue office.
Benefits
Blueprint believes that healthy, supported employees do their best work. Eligible employees have access to a comprehensive benefits package that may include:
  • Medical, dental, and vision coverage
  • Flexible Spending Account (FSA)
  • 401(k) retirement plan
  • Competitive paid time off
  • Parental leave
  • Professional growth and development opportunities

Benefits and eligibility may vary based on role, employment status, and location.
Equal Employment Opportunity
Blueprint Technologies, LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or familial status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.
Applicant Accommodations
If you need a reasonable accommodation to participate in any part of the application or interview process, please contact recruiting@bpcs.com.

Apply