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Director Operational Risk Jobs in Washington (NOW HIRING)

Sallie_mae

Senior Director, Model Risk

Sterling, VA

What You'll Contribute The Senior Director, Model Risk will be responsible for leading and managing ... risk, operational risk, and other areas that rely on models for decision-making. What You'll Do

Mary's Center

Director Risk Management

Washington, DC · On-site

$125K/yr

Position Summary The Director of Risk Management serves as the operational leader for the organization's risk management and patient safety programs, supporting the Quality and Compliance department ...

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Director Operational Risk information

See Washington salary details

$61.2K

$162.2K

$294.5K

How much do director operational risk jobs pay per year?

As of Jul 11, 2026, the average yearly pay for director operational risk in Washington is $162,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,500.00 and $189,700.00 per year, depending on experience, location, and employer.

What does a Director of Operational Risk do?

A Director of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, implement controls, and ensure compliance with relevant regulations. This role typically involves collaborating with different departments, reporting to senior management, and overseeing risk assessments and audits. The goal is to minimize losses and protect the organization from potential operational failures or external threats.

How does a Director of Operational Risk typically collaborate with other departments to manage enterprise-wide risks?

A Director of Operational Risk works closely with teams across the organization—including compliance, internal audit, IT, and business unit leaders—to identify, assess, and mitigate potential risks. This collaboration often involves organizing risk assessments, sharing best practices, and developing response strategies for incidents. Regular cross-functional meetings and reporting are common, ensuring that risk management is integrated into day-to-day business operations. Effective communication and relationship-building are crucial for success in this role, as the Director must foster a risk-aware culture throughout the company.

What is the difference between Director Operational Risk vs Risk Manager?

AspectDirector Operational RiskRisk Manager
CredentialsTypically requires advanced degrees (e.g., MBA, Risk Management certifications)Often requires similar certifications but may have less emphasis on advanced degrees
Work EnvironmentStrategic, leadership-focused, overseeing risk frameworks across departmentsOperational, focused on identifying and mitigating specific risks within teams
Employer & Industry UsageCommon in banking, finance, insurance, and large corporationsFound across various industries including finance, healthcare, and manufacturing

The main difference is that the Director of Operational Risk typically holds a senior leadership role responsible for setting risk strategies and policies, while the Risk Manager focuses on implementing risk mitigation measures at the operational level. Both roles require relevant certifications and experience, but the Director position involves broader strategic oversight.

What are the key skills and qualifications needed to thrive as a Director of Operational Risk, and why are they important?

A Director of Operational Risk needs deep knowledge of risk management frameworks, regulatory requirements, and operational processes, typically supported by a degree in finance, business, or a related field. Familiarity with risk assessment tools, data analytics platforms, and certifications such as FRM or CRM is highly valued. Strong leadership, analytical thinking, and effective communication are essential soft skills for guiding teams and influencing stakeholders. These competencies are crucial for identifying, assessing, and mitigating risks that could impact organizational objectives and regulatory compliance.
What are the most commonly searched types of Operational Risk jobs in Washington? The most popular types of Operational Risk jobs in Washington are:
What are popular job titles related to Director Operational Risk jobs in Washington? For Director Operational Risk jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Director Operational Risk jobs in Washington look for? The top searched job categories for Director Operational Risk jobs in Washington are:
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Director Operational Risk jobs near you
Director, Operational Risk (Fraud and Payments Risk)

Director, Operational Risk (Fraud and Payments Risk)

Navy Federal Credit Union

Vienna, VA • On-site

Full-time

Posted 10 days ago

Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

60th of 148 rated financial services

Job description


Leads and oversees the second line of defense (2LOD) operational risk management functions for both Fraud and Payments risk, providing direction and leadership in identifying, analyzing, and mitigating operational risks. Develops and implements risk policies, frameworks, and governance structures to enhance risk resilience. Leads cross-functional risk initiatives and collaborates with senior executives to drive a culture of risk awareness. Serves as a key advisor on risk-related matters and ensures compliance with regulatory standards. Manages multiple teams and influences risk strategy across business units, driving operational excellence and enterprise risk management maturity.
More specifically, this role will help build a second line of defense oversight for the Fraud and Payments risk management programs within Navy Federal. The Director will establish and maintain an enterprise fraud and payments risk governance framework, independently challenge first-line fraud prevention and detection activities, and ensure adherence to regulatory expectations such as those from the FFIEC, CFPB, NCUA, and other supervisory bodies. Responsibilities include developing fraud and payments risk appetite statements, performing ongoing risk assessments, conducting thematic reviews, and driving governance routines that enhance transparency and accountability for both programs. The role ensures that fraud risks across payments, digital channels, identity, internal fraud, scams, and emerging threat vectors are effectively identified, monitored, and escalated. Additionally, the Director partners with enterprise fraud operations, compliance, cybersecurity, and technology teams to strengthen controls, enhance data-driven insights, and support the development of sustainable, well-governed fraud mitigation strategies. The Director will also partner with the Payments team to identify, assess, monitor and report on related risks and controls.
Responsibilities
  • Develop and execute enterprise-wide Fraud and Payments risk management strategy, ensuring a proactive and comprehensive approach to operational risk governance.
  • Lead risk advisory services, guiding leadership on risk trends, emerging threats, and strategic mitigation efforts.
  • Oversee risk assessment and control testing initiatives across business units, ensuring compliance with evolving regulatory requirements.
  • Develop and refine enterprise-wide Key Risk Indicators (KRIs), integrating risk analytics to drive informed decision-making.
  • Lead cross-functional risk governance efforts, fostering collaboration between risk management, compliance, audit, and business leaders.
  • Oversee the development and implementation of risk management frameworks, policies, and best practices, ensuring alignment with industry standards and regulatory expectations.
  • Oversee the development and execution of both Fraud and Payments Risk Policies, Instructions, and Standards, ensuring enterprise-wide compliance and operational excellence.

Qualifications
  • Bachelor's Degree in Liberal Arts, Business Administration, Auditing, Technology / Engineering, Management, or other related fields, or equivalent combination of education and experience
  • 10+ years of experience in operational risk, governance, or financial services risk management
  • 5+ years of leadership experience, managing high-performing risk teams.
  • Expert experience in 2LOD Fraud Risk Management and/or Payments Risk Management risk strategy and management
  • Expertise in developing, enhancing, and implementing Fraud and/or Payments risk frameworks and methodologies
  • Expert guidance on regulatory compliance, industry standards, and risk mitigation frameworks
  • Leads high-impact risk initiatives and regulatory engagements
  • Extensive expertise in risk analytics, reporting, and performance measurement
  • Extensive expertise in leading and developing risk management teams at scale
  • Exceptional communication, negotiation, and stakeholder management skills
  • Extensive track record of implementing enterprise risk programs and engaging with senior executives
  • Experience in Financial Services, First, Second (ERM, ORM), and/or Third Line Risk Management, or Consulting experience

Desired Qualifications
  • Master's Degree in a related field

Additional Information
Hours:
  • Monday - Friday, 8:00AM - 4:30PM

Location:
  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

What Navy Federal Credit Union employees say

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933

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