Director Operational Risk Jobs in Rhode Island (NOW HIRING)

We are seeking a Head of Enterprise Risk Management to lead the continued evolution of our enterprise risk management capability across a global, regulated, technology-enabled business. This role is responsible not only for maintaining and enhancing the ERM framework, but also for improving risk maturity across the enterprise by helping leaders translate high level risks into clear ownership, practical mitigating actions, and strong decision making.

This is a highly visible role for a senior individual contributor who combines executive presence with operational pragmatism. The successful candidate will be equally comfortable advising senior leadership and the Board, facilitating risk discussions with leaders who may be less risk-articulate, and personally driving core ERM activities such as assessments, reporting, governance and follow-though on mitigation planning.

The role will initially operate as an individual contributor and will be expected to help shape the future ERM operating model, including recommendations for processes, systems, governance and potential resourcing as the program matures.

This role reports to the VP of Corporate Strategy and is based on Providence, RI, with a hybrid working environment.

Key Responsibilities:

• ERM Strategy & Framework
• Lead the continued evolution of the global ERM framework ensuring alignment with company strategy, business priorities and regulatory expectations.
• Partner with executive leadership to clarify risk appetite, tolerance, governance expectations and escalation protocols.
• Assess the maturity of the ERM program and implement practical improvements to governance, reporting, risk ownership and supporting processes
• Recommend how the ERM capability should scale over time including opportunities to implement new technologies that create efficiencies in the program
• Risk Identification & Assessment
• Lead enterprise-wide, cross functional risk assessments, covering strategic, operational, financial, compliance, cybersecurity, and reputational risks.
• Facilitate risk workshops with leaders and teams to move from top-down risk themes to specific risk drivers, scenarios, ownership, controls and mitigating actions.
• Support business leaders to articulate risk in practical business terms and develop credible mitigation plans, accountabilities and follow-up actions
• Challenges where needed, but also coach and guide leaders so risk management becomes embedded in day-to-day decision making.
• Risk Monitoring & Reporting
• Develop and maintain risk reporting dashboards, heat-maps, key risk indicators (KRIs) and mitigation tracking to support executive and board level discussions.
• Prepare concise decision-oriented risk insights and mitigation strategies to the Board of Directors, Audit Committee, and senior leadership.
• Cross-Functional Collaboration
• Serve as a trusted advisor to Legal, Finance, IT, Security, Product, HR, and other teams to embed risk management into decision-making processes.
• Bring gravitas and communication skills to engage constructively with senior stakeholders, including those without a formal risk background
• Mentor and coach leaders, risk owners and contributors to improve the ability to identify, assess, manage and report risks within the business
• Support internal audit and compliance functions with risk-based planning and execution.

• Technology , Innovation, and Resilience

• Facilitate discussions with senior leaders to evaluate risks associated with emerging technologies, AI/ML, cloud infrastructure, data privacy, and global product launches.
• Support business continuity, crisis management, and resilience planning as part of the broader enterprise risk capability
• Stay ahead of regulatory developments and industry trends impacting the tech sector.
• Oversee other special projects and strategic initiatives that ERM becomes involved with

• Bachelor's degree in risk management, Business, Finance, or related field; Master's or MBA preferred.

• Typically requires a minimum of 15 years of related experience with a Bachelor's degree; or 12 years and a Master's degree; or a PhD with 8 years experience; or equivalent experience.

• Experience in enterprise risk management, preferably in a global technology or innovation-driven company.
• Strong understanding of regulatory environments (e.g., GDPR, SOX, ISO 31000, NIST).
• Proven ability to influence and collaborate with senior executives and cross-functional teams.
• Excellent analytical, communication, and leadership skills.
• Proven ability to synthesize key messages and takeaways into concise and well-crafted presentations directed to a senior audience
• Certifications such as CRM, FRM, or CERA are a plus.

Key Skills:

• Experience with risk management software and data analytics tools
• Global mindset and experience working across multiple geographies and cultures.
• Ability to thrive in ambiguity and drive change in complex environments.
• Ability to work autonomously and drive own work deliverables
• Ability to operate as both a strategist and hands-on practitioner: comfortable building frameworks, facilitating workshops, drafting board materials, and following through in detail personally
• Skilled at translating abstract risks into specific actionable business responses
• Strong communication skills, including the ability to produce concise, senior-ready materials and work effectively with leaders across functions and geographies
• Experience helping organizations improve risk maturity, governance and accountability over time: prior consulting experience preferred.

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