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Director Operational Risk Jobs in Missouri (NOW HIRING)

The Alliance

Risk Adjustment Director

California, MO · On-site

$200 - $250/hr

Direct the Risk Adjustment Department, act as a subject matter expert, and provide executive-level advice and guidance on coding and risk adjustment methodologies and overall business operations

JE Dunn

Risk Management Director

Kansas City, MO · On-site

$150 - $210/hr

Role Summary The Risk Management Director leads the Risk Management team and is responsible for ... Advises Operations, Marketing, and project teams on risk-related owner discussions, RFPs ...

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Director Operational Risk information

See Missouri salary details

$50.7K

$134.3K

$243.9K

How much do director operational risk jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director operational risk in Missouri is $134,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $157,100.00 per year, depending on experience, location, and employer.

What does a director of operational risk do?

A Director of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, implement controls, and ensure compliance with relevant regulations. This role typically involves collaborating with different departments, reporting to senior management, and overseeing risk assessments and audits. The goal is to minimize losses and protect the organization from potential operational failures or external threats.

How does a director of operational risk typically collaborate with other departments to manage enterprise-wide risks?

A Director of Operational Risk works closely with teams across the organization—including compliance, internal audit, IT, and business unit leaders—to identify, assess, and mitigate potential risks. This collaboration often involves organizing risk assessments, sharing best practices, and developing response strategies for incidents. Regular cross-functional meetings and reporting are common, ensuring that risk management is integrated into day-to-day business operations. Effective communication and relationship-building are crucial for success in this role, as the Director must foster a risk-aware culture throughout the company.

What are the key skills and qualifications needed to thrive as a director of operational risk, and why are they important?

A Director of Operational Risk needs deep knowledge of risk management frameworks, regulatory requirements, and operational processes, typically supported by a degree in finance, business, or a related field. Familiarity with risk assessment tools, data analytics platforms, and certifications such as FRM or CRM is highly valued. Strong leadership, analytical thinking, and effective communication are essential soft skills for guiding teams and influencing stakeholders. These competencies are crucial for identifying, assessing, and mitigating risks that could impact organizational objectives and regulatory compliance.

What is the difference between Director Operational Risk vs Risk Manager?

AspectDirector Operational RiskRisk Manager
CredentialsTypically requires advanced degrees (e.g., MBA, Risk Management certifications)Often requires similar certifications but may have less emphasis on advanced degrees
Work EnvironmentStrategic, leadership-focused, overseeing risk frameworks across departmentsOperational, focused on identifying and mitigating specific risks within teams
Employer & Industry UsageCommon in banking, finance, insurance, and large corporationsFound across various industries including finance, healthcare, and manufacturing

The main difference is that the Director of Operational Risk typically holds a senior leadership role responsible for setting risk strategies and policies, while the Risk Manager focuses on implementing risk mitigation measures at the operational level. Both roles require relevant certifications and experience, but the Director position involves broader strategic oversight.

What are the most commonly searched types of Operational Risk jobs in Missouri?

The most popular types of Operational Risk jobs in Missouri are:

What are popular job titles related to Director Operational Risk jobs in Missouri?

For Director Operational Risk jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Director Operational Risk jobs in Missouri look for?

The top searched job categories for Director Operational Risk jobs in Missouri are:

What cities in Missouri are hiring for Director Operational Risk jobs?

Cities in Missouri with the most Director Operational Risk job openings:

Director Operational Risk jobs near you

Default Servicing Manager

Flat Branch Home Loans Inc

Columbia, MO • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Position Summary:

The Servicing Default Manager is responsible for strategic leadership, oversight, and reduction of risks for default servicing activities, including delinquency management, collections, loss mitigation, foreclosure, bankruptcy, claims administration, and liquidation strategies. This includes strengthening internal controls, and ensuring compliance with investor, agency, and regulatory requirements.

The Servicing Default Manager develops and implements proactive delinquency management controls and default resolution strategies designed to minimize losses, improve portfolio performance, maximize home retention opportunities, and mitigate operational risk.


Candidates must be located within driving distance of a Flat Branch office in: AR, FL, IA, KS, MI, MO, NE, OK, TN, TX.


Responsibilities and Duties:

Strategic Default and Delinquency Management

  • Develop and execute comprehensive default servicing strategies that effectively manage delinquency, reduce portfolio losses, improve cure rates, and enhance borrower outcomes.
  • Monitor portfolio performance, delinquency trends, roll rates, cure rates, loss severity, foreclosure timelines, and servicing costs to identify areas of risk and opportunity.
  • Establish performance objectives and action plans to improve delinquency management effectiveness and mitigate loss exposure.
  • Drive strategy for early intervention and borrower engagement strategies that support home retention while protecting investor interests and reducing portfolio risk.
  • Analyze portfolio data and market trends to proactively identify emerging risks and recommend strategic actions.

Risk Management, Compliance, and Controls

  • Deep understanding of FHA, VA, USDA, Fannie Mae, Freddie Mac, Ginnie Mae, and state regulatory requirements.
  • Ensure appropriate controls and documentation are maintained to support servicing operations and minimize risk exposure.
  • Monitor compliance performance to drive timely identification and resolution of servicing deficiencies.

Operational Leadership

  • Direct oversight and management of all default servicing operations, including loss mitigation, collections, foreclosure, bankruptcy, claims, and property preservation.
  • Develop and implement process improvements designed to enhance operational efficiency, strengthen controls, and reduce losses.

Reporting and Performance Management

  • Develop and maintain executive reporting and dashboard metrics that provide transparency into portfolio performance, delinquency trends, compliance results, and loss exposure.
  • Provide regular reporting and strategic recommendations to management regarding portfolio risks, mitigation strategies, and performance improvement opportunities.
  • Utilize data analytics to support decision making, resource planning, and strategy development.

Team Leadership and Development

  • Recruit, develop, coach, and retain high-performing default servicing professionals.
  • Foster a culture of accountability, compliance, risk awareness, operational excellence, and continuous improvement.
  • Ensure staffing and organizational structure effectively support business objectives and departmental needs.


Requirements:

Qualifications

Education

  • Bachelor’s degree or equivalent combination of education and industry experience.

Experience

  • 10+ years of progressive Default Servicing experience with significant exposure to default servicing operations.
  • 5+ years of leadership experience managing default servicing.
  • Proven experience developing delinquency management strategies, loss prevention initiatives, and operational risk controls.
  • Strong understanding of collections, loss mitigation, foreclosure, bankruptcy, claims administration, and investor requirements.
  • Experience managing regulatory examinations, audits, compliance programs, and operational performance initiatives.

Knowledge, Skills, and Abilities

  • Extensive knowledge of mortgage servicing regulations, default servicing practices, and investor guidelines.
  • Strong understanding of risk management principles, compliance frameworks, and operational controls.
  • Demonstrated ability to analyze portfolio performance and develop strategies that mitigate risk and reduce losses.
  • Advanced leadership, communication, and stakeholder management skills.
  • Strong analytical and problem-solving capabilities with experience leveraging data to drive performance improvements.

Key Performance Indicators

  • Delinquency and roll-rate performance
  • GNMA Delinquency Ratio Performance and Mitigation
  • Cure and reinstatement rates
  • Loss mitigation success and home retention outcomes
  • Foreclosure and bankruptcy management performance
  • Loss severity and claims recovery results
  • Regulatory and investor compliance performance